Jalan Pantai Mengiat P.O Box 46, 80363 Nusa Dua, Indonesia
#31 of 67 hotels in Nusa Dua
Guests' ChoiceBased on 1018 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.4
Free Wifi
8.2
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End of dialog contentReviewed: August 25, 2025
Clarinda
IndiaI liked everything!
Property is fabulous, lots of culture. The breakfast spread is fit for a king! The beach is great .
Stayed in August 2025
Reviewed: August 23, 2025
Bojan
North MacedoniaSigns of mold in the bathroom, the floor drain wasn’t clean.
Beautiful surroundings, big and clean beach, comfortable sunbed.
Stayed in August 2025
Reviewed: August 22, 2025
Alexandra
United KingdomThere is nothing we did not like.
The resort is beautiful with its traditional style in architecture and its waters. The staff are very friendly, helpful and polite. The grounds are all well taken care of and it’s a very family friendly hotel. The kids loved it!!!There were many activities for them to do which included a movie on a big screen outside at night while parents can enjoy the beach club/ live music. Many different options to eat throughout the day and evening with a variety of different menus and styles. We loved Japanese restaurant! As we stayed at this property two times during our travels we had two different rooms. One room felt a bit more comfortable as it had a bath, we got an extra bed instead of a sofa bed which suited our family better and the overall condition of the room was slightly better. Rooms in general are not brand new but it’s also part of the charm of the hotel.
Stayed in August 2025
Reviewed: August 19, 2025
Sirisha
AustraliaAbsolutely amazing they honoured the finest details
Stayed in August 2025
Reviewed: August 18, 2025
Emilie
United KingdomWifi was ok but i struggled to upload instagram stories and it was also not available everywhere in the hotel - for example i would try and book a taxi upon leaving our room and walking to reception but this was not possible and i had to wait until i got to the lobby. Not a huge issue - but a bit of a pain as i could also get no reception on my holafly sim anywhere in Nusa Dua.
The breakfast selection was excellent and delicious, staff were always on hand to take any used plates etc. Staff in general was amazing! Every single person i passed in corridors, reception, pool etc said hello and were always ready to help. The service was second to none. Beach was beautifully maintained with clean sand and pretty clear water. Lots of beds available on the beach and by the pool. Rooms were stunning and well stocked with toiletries which the kids loved as they hated the toothpaste i had packed. Bottled water replenished everyday and a fruit plate on arrival. We had attached rooms as are a family of 5 (kids 11, 13, 14yrs). The rooms were accessible from an internal door which allowed us privacy but also felt safe. So many clubs and groups had been organised and pool scooters available for additional rent which my kids loved and i thought was very reasonably priced. We didnt have much time in the hotel so didnt do the activities but i wish we had longer for this - to name but a few - star gazing, walking groups, pool basketball, aqua aerobics. Also loads of games around the pool and beach area like chess, ludo, target throwing, darts, giant jenga and american pool.
Stayed in August 2025
Reviewed: August 14, 2025
Zara
United KingdomFamily pool was a little murky and needed a clean.
Location
Stayed in August 2025
Reviewed: August 12, 2025
Lucy
United KingdomLovely location, staff are extremely helpful and friendly, Lovely pool and facilities.
Stayed in August 2025
Reviewed: August 10, 2025
Lesley
Australiapool attendants were mostly slow and un friendly
room staff were amaxing. Breakfast was wonderful
Stayed in August 2025
Reviewed: August 9, 2025
Sherri
AustraliaHaving to leave.
The location was fantastic. The gardens were stunning and all the staff were so helpful and friendly.
Stayed in August 2025
Reviewed: August 8, 2025
Ian
AustraliaThe adults pool was full of children
The location was great
Stayed in August 2025
Reviewed: August 8, 2025
Shalisia
AustraliaBreakfast was really good with such a variety. The staff were extremely friendly and helpful. Enjoyed relaxing at the pool and beach area , meals and drinks were good. Overall excellent resort and I will definitely go back.
Stayed in August 2025
Reviewed: August 7, 2025
Thierry
AustraliaFood and drinks were way over priced
Location/ staff /food
Stayed in June 2025
Reviewed: August 4, 2025
Vinith
AustraliaLocation is a bit isolated to tourist only zone so harder to go to other places for dinner etc. A bit shallow for surfing. Shower temperature very difficult to regulate
Beautiful gardens and entrance hall. Lovely staff. Stunning beach
Stayed in August 2025
Reviewed: August 4, 2025
Andrea
New ZealandThe shower could be a bit hit and miss as to temperature but it is not bad enough to put me off staying again.
The staff were very friendly. The location was great too being right on a lovely beach.. Staying in the Palace was a great idea as it was a little quieter. The bed was very firm but very comfortable. This place is a little more authentic than some of the other resorts.
Stayed in August 2025
Reviewed: August 4, 2025
Kimera
South AfricaAmazing staff - extremely friendly and amazing facilities .
Stayed in August 2025
Reviewed: August 1, 2025
Walter
SingaporeThe rooms are quite dated and the general maintenance overall could be better.
The resort is big and grand, with a kind of old world charm. Lots of different options and activities to suit all ages and types. I liked that you could find many corners and spaces to just chill and relax
Stayed in July 2025
Reviewed: August 1, 2025
Nigel
VietnamShort stay
Serene surroundings, stupendous staff, stunning scenery,
Stayed in July 2025
Reviewed: July 31, 2025
Kerryn
AustraliaNothing
Great location very large resort with lots of space and very friendly workers. Lovely place!
Stayed in July 2025
Reviewed: July 29, 2025
Maria
United KingdomRooms a little dated but the staff and resort make up for this. Food pricey I felt as we not on the all inclusive deal.
The staff are amazing! Location great for a family chill post craziness of the rest of the island. Beach great, pools fab- breakfasts appreciated.
Stayed in July 2025
Reviewed: July 25, 2025
Lucy
AustraliaI can’t fault it at all.
Beautiful resort. Great service and activities for the kids.
Stayed in July 2025
Reviewed: July 21, 2025
Matt
AustraliaNothing
Very comfortable
Stayed in July 2025
Reviewed: July 19, 2025
Athanasios
GreeceExpensive food
The beach
Stayed in July 2025
Reviewed: July 9, 2025
Rachana
IndiaThey had a photo shoot session included in our package but we couldn't get it. Simple reason.....they have 534 rooms for which they have employed a company who has hired only 3 photographers.we were thr for 3 nights still couldn't get the appointment. Similarly only 20 cycles were there for such a big accommodation.
Stayed in July 2025
Reviewed: July 7, 2025
Natalia
SingaporeSome facilities need some maintanance. The lift that brought us to our room has, and I am not exaggerating, put us ina dangerous situations throughout the stay. unfortunately, we couldn’t take the stairs with the stroller.
All of the staff was extremely friendly and helpful! We came with our 3 year old and Sastra from the kids club was extraordinary with her, for the second time now, as we stayed at the resort before! Big shout out to Sastra. We also felt the care from all of the people working around the pool and beach area. The staff can’t be complimented enough!
Stayed in July 2025
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