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  5. Reviews of Queen at Gunung Sari

Reviews of Queen at Gunung Sari This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Gunung sari Ubud, 80571 Ubud, Indonesia

#126 of 397 hotels in Ubud

Guests' Choice

Review Score

Based on 332 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.1

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 13, 2024

    8.0
    Very comfortable and helpful, friendly staff! Would return and recommend.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast wasn’t an additional charge and had to notify them the day before. Would rather just pay upfront and have it included.

    Everything was expected. Was close to everything, rice paddies, monkey sanctuary! Beautiful place and reasonably priced. Breakfast was nice as well.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was ok.

    Beautiful cozy property with big comfortable rooms. Quiet location. Conveniently located to the center of ubud.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Amazing hospitality
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing to dislike. There was an ac issue in the room when we checked in but they were quick to change our room and take care of us.

    The staff above all was amazing, they took such good care. Breakfast was made fresh as per your order( yes the choices were limited esp if you are vegetarian but the portions were generous and the staff really took care.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The set up and layout of the accommodation very nice. The accommodation is not to far from the centre.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights

    Breakfast included could be more varied and richer for the price paid. Should include also vegetarian. Also add more coffee options besides black. Rented a scooter and the gas was on red level. A bit overpriced.

    Quiet comfy location in Ubud, 10 min walk to the main road. Clean. Good wifi.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 10 nights
    • Submitted from a mobile device

    The hospitality,the staff,even the location ( 5 min ride to Ubud market) The breakfast made to order every morning from fresh ingridients! Everything was great!

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Awesome little resort in a peaceful location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Room ,pool, and it was peaceful so that was excellent plus it was walkable distance into main st of ubud but their is a small hill to navigate to and from hotel but a grab or scooter would fix that . Also a number of eating options just down the road also .

    Stayed in June 2024

  • Reviewed: June 2, 2024

    9.0
    It was a really nice place to stay. Lovely staff and service
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    It was lush and green. Beautiful location

    Stayed in June 2024

  • Reviewed: May 28, 2024

    10
    Tranquil stay. Exceeded expectations.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights

    Suitable luxury accomodation for women travelling alone. The staff were all very helpful and thoughtful while maintaining privacy. I had some parcels delivered to reception and they were happy to accept these on my behalf, and they made it so easy to communicate every aspect of my stay (in English) using WhatsApp. The location was quiet and tucked away while being close to everything you could want (by motorbike or car). Excellent bathroom with hot water, nice lighting in the room, solid air-conditioning, loved walking on the grass and the vibe of the entire place. I will definitely stay here again, thank you.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    9.0
    Would come again.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Suited us quite fine but was a 15 minute walk to edge of town.

    Beautiful location on edge of town. Clean and spacious rooms. Accomodating staff.

    Stayed in April 2024

  • Reviewed: May 14, 2024

    10
    One of the best
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Sadly we stayed only one night here. It was super clean. good shower pressure, stylish room, comfortable bed. No moldy smell or anything. Also pool area is very nice. Stuff is very helpful and friendly.

    Stayed in April 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    We do wish the breakfast menu had more variety. Also the breakfast didn't really have any juices like orange juice etc. However, the staff are very accommodating with breakfast, they let us pick and choose what we want. We just think that offering more juices and slightly more variety will help the hotel do better. The pool would benefit from good lights built into it to allow for swimming in the dark after 6. Most hotels we have come across had this. This is not a negative, just something that could be improved on. I think the pool could do with a few more chairs since it does get very crowded on some days. However, the pool is very big and good.

    The staff are very friendly and helpful, they helped with any requests we had. The size of the rooms are amazing, the bathrooms are big and it has a lot of room. The pool is big and has a lot of space. We are really glad that we booked this hotel. If we come to Indonesia, we will definitely stay in this resort.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The WiFi was not very good. It was hard to get any work done.

    The staff was very friendly and helped out when needed. The breakfast was very good loved the fresh juice.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Friendly staff, great location for sightseeing!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very good location and great value for money. Close to restaurants/shops and accessible to all locations!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Towels and bed sheet had stains, however staff replaced them upon request

    Location, staff, quality price

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We had a great stay here, as the guys are amazing, always at the disposal for whatever you need and with the big smile, makes your day. Breakfast is a big plus as well. Thank you for the nice stay, I would absolutely stay here again when visiting Ubud.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    -

    The bungalow are spacious and the bed are comfortable. Right outside you can find a table with two chairs where we dined the first night (we ordered food from Grab and have it delivered). The pool area is sensational, with lots of palms and other exotic plants. The pool is especially relaxing as there is a little fountain coming out of the elephant-shaped statue. The breakfast area too is very beautiful, I couldn't help but taking pictures all the time. Last but not least, the staff was incredibly nice and helpful. We wanted to visit the Gili Islands and they arranged the pick up from the hotel, the boat tickets and even provided their Whatsapp number in case I had any issue. They exceeded my expectations.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Good place to relax from Ubud craziness
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    by walk it can be complicated to go to hotel due to the high road and the room had a smell of humidity

    very close of Ubud center 15m to 20m by walk the nature is beautiful around the hotel the pool area and the view and the hotel employees were very nice

    Stayed in April 2024

  • Reviewed: April 28, 2024

    10
    C
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    We loved our stay at Queen. Room was bigger than we expected, comfy bed. Staff were very friendly and helpful. Location is not exactly at the main area in Ubud but it was easy to reach by scooter or taxi. Highly recommend.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothinb

    i love everything at this porperty. Cleanliness, service, super comfortable.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Absolutely loved the stay and would stay again
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were really hard and the showers had no pressure

    The rooms were lovely as were the staff

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I don’t like the lizards that came in the room -some of them very big. One tip to remove them-keep the room as cold as possible. Location is ok,but keep in mind is better to have a scooter, it is not pleasant to walk when traffic is busy.

    Very nice pool and room,very beautiful surroundings

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    good

    Really nice and relaxing place

    Stayed in March 2024

  • Reviewed: April 3, 2024

    10
    Outstanding
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain. All 100% perfect. Thanks to all the staff.

    Everything.

    Stayed in April 2024

Showing 1 - 25

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