The location is perfect, service minded staff, great breakfast

Stayed in July 2023

Everything was fine.

Location! Easy to find. Full scale breakfast. Free tee and coffee. Nice staff.

Stayed in July 2023

Second time i stay in eyal too good

Stayed in July 2023

Access in and out of the parking lot is tricky with drivers going in both directions and construction in the building next to it. But there is no noise from the construction as the windows block out the noise with some driving patience everything works out.

I was pleasantly surprised by this hotel. First of all it’s location is amazing! Close to shops and restaurants that are vibrant during the day and night. Within walking distance to the Old City as well as Shuk Machne Yehuda and also very close to public transportation. Besides it’s ideal location, the hotel was in excellent shape. The rooms were stocked with everything you expect from a hotel. The breakfast buffet was rich and tasty. The staff (especially Jaime) were friendly, helpful and attentive. In my opinion, it is worth spending the extra few dollars for a room with a balcony. We enjoyed our stay very much!

Stayed in July 2023

Amazing location!

Stayed in July 2023

The hot food at breakfast was not hot.

Very nice staff and very helpful

Stayed in July 2023

Breakfast was good with lots of variety. Location is excellent. Close to the old city and lots of great restaurants.

Stayed in July 2023

Cleaning of room and facilities.

Great breakfast

Stayed in July 2023

Perfect location near tram between central station and old town. Great value in nice area of the city

Stayed in July 2023

Nothing. Everything was as expected, if not better.

A nice hotel located in the center of the New City of Jerusalem. It's not a luxury hotel and could use a bit of sprucing up. Nonetheless, it is spotlessly clean, and the staff was always friendly and helpful. Breakfast was ample in the Israeli manner. Overall, a great value for the money.

Stayed in July 2023

It is right in the city center. Light train near by in 2mins walking distance. Old town in walking distance, around 20mins. Cafe, restaurant, juice bars, ice cream stores all around. Room is clean and breakfast is tasty.

Stayed in June 2023

great location very nice and varied selection at breakfast.

Stayed in July 2023

Honestly, it was exactly what we expected. I saw complaints about the breakfast however I found it prefectly adequate for the price and star rating. Beware that you can hear some noise/construction from below in the room

Great location, lovely staff. The rooms are not the biggest but ours was clean and well maintained

Stayed in June 2023

great location and good breakfast

Stayed in June 2023

Beds were somewhat short.

Great location next to city artery. Staff very nice willing to help. Breakfast with variety of options.

Stayed in June 2023

They had an excellent breakfast, and it was in walking distance of many shops.

Stayed in June 2023

good service and nice staffs

Stayed in June 2023

no

good location

Stayed in June 2023

the rooms were very small but clean.

great location, good breakfast and clean.

Stayed in May 2023

Great

Stayed in May 2023

Perfect location to explore Jerusalem, good sized room and excellent breakfastķ

Stayed in May 2023

Balcony not big enough to sit out on, only 1 chair in room, Internet signal not always good.

Great location in centre of Jeruselem. Ideal for shops, bars & touring around. Hotel & staff great, very helpful. Bit of noise only 1 night & rooftop terrace needs some TLC. Internet not always good. Clean facilities, needs a pool tho! Breakfast fabulous!!

Stayed in May 2023

Although I marked to pay at the property, I was charged for the full amount before arrival. When I arrived at the hotel, they asked how I wanted to pay(cash or card) and I told them that I have already been charged but they answered that it was just a authorization (though I was charged for full amount) and I had to pay again the full amount and the first transaction would have been back on my bank account. After my strict talk they agreed and made me sign the paper saying that I confirmed that they charged me the amount of authorization. All the situation was quite busy as there was nowhere mentioned the authorization procedures and as everywhere, this procedure wasn’t just a symbolic amount 1$ or even 0.99$ but the full amount of our stay. so it’s better to be mentioned somewhere about this issue so that no one will be at my place.

Stayed in May 2023

Location very good

Stayed in May 2023

The initial tampering with my Account without any information to me which made my Bank to block my Visa Credit Card on the suspicion of fraud. I am still suffering because of that action.

The Hotel staff were friendly, always ready to assist their clients.

Stayed in May 2023