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Reviews of Cassia Hotel Jerusalem

King David 32, Jerusalem, 94101, Israel

#68 of 129 hotels in Jerusalem

Guests' Choice

Review Score

Based on 111 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    8.6

  • Value for money

    8.4

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: August 21, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location , breakfast, cosy

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    We had an amazing time . The staff , no matter what department, was beyond friendly
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I liked everything

    Very central Beautiful rooms

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite - Upper Floor with Old City View
    • Stayed 3 nights

    The pool is not very big. The pool bar did not have popsicles and ice cream for the kids which is missing when spending time with kids. During the day the lobby bar was not staffed to serve coffee or other drinks. These are small things I mentioned but our overall experience of staying at the hotel was very good

    The hotel's location is close and accessible within a reasonable walk to the city's sites. The room we received was clean and spacious with a beautiful view of the old city. The breakfast is varied with a selection that also catered to children.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room with Old City View
    • Stayed 1 night
    • Submitted from a mobile device

    We celebrated a few family members' birthdays. Very nice atmosphere all around. Very good service. We all enjoyed this weekend.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    8.0
    Just what we needed
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and the pool

    Stayed in August 2025

  • Reviewed: July 22, 2025

    9.0
    Great position and comfortable stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great position. Helpful staff. Clean rooms

    Stayed in July 2025

  • Reviewed: July 20, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Grand Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and amenities

    Perfect location. Great value and beautiful property

    Stayed in June 2025

  • Reviewed: July 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    I understand it is Saturday, but to do 2 Shabbat elevators means that the non religious waited a long time for one working elevator. Sometimes 10 minutes or more

    Great location. The room was clean.

    Stayed in July 2025

  • Reviewed: May 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Good value. Big room. Would definitely go back.

    Stayed in May 2025

  • Reviewed: May 10, 2025

    10
    Perfect view, awesome hotel.
    • Leisure trip
    • Family with young children
    • Suite - Upper Floor with Old City View
    • Stayed 1 night
    • Submitted from a mobile device

    The brown marble tiles in the bathroom are a bit oldish, as well as the general style of the room's furniture (at least the one we got). But the room was large and clean.

    The terrace room's Old City view is incredible. The lobby and public areas are lovely. Very kind staff. Perfect location. Comfortable bed. Generous amenities.

    Stayed in May 2025

  • Reviewed: April 20, 2025

    10
    Beautiful experience in Jerusalem for Pesach.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I like everything about the property. It was reasonably priced and had excellent facilities. The service was incredible.

    Perfect location to explore Jerusalem

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Old City View
    • Stayed 8 nights

    Extemely friendly staff, especially at breakfast.

    Stayed in March 2025

  • Reviewed: April 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is lovely and very centrally located within walking distance to the Old City and the stunning Yemin Moshe suburb. The room was very comfy and thoughtfully designed. I was a little disappointed with the staff, who were very stoney faced and really looked like they didn't want to be there! This was the only negative and didn't really impact my stay.

    Stayed in March 2025

  • Reviewed: January 16, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was quite hard and the room was a bit warm, even at the coldest setting. The dinner meal we had there was OK, but expensive.

    Great location, more affordable option in the area. Staff was very helpful.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    10
    Cassia Jerusalem Hotel
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The stay (and the Friday Night meal) were more expensive than I was hoping for. And, if I'm digging deep to find improvements, I would suggest having Fresh Orange Juice at breakfast.

    The rooms, the location and the staff (particularly Ali at breakfast, for whom nothing was too much trouble) were all excellent.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    The stay was good in general
    • Business trip
    • Solo traveler
    • Deluxe Twin Room with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant closes at 8:30 pm for dinner but waiters start to put you pressure at 8:00 pm to clean the tables and prepare them for the breakfast of the day after.

    Ten minutes walk from the old town

    Stayed in January 2025

  • Reviewed: August 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is perfect, walked everywhere. Staff was great and very helpful, rooms are clean and big, had a great time

    Stayed in August 2024

  • Reviewed: August 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Grand Deluxe Room
    • Stayed 2 nights

    staff wasn't super nice, but also not too bad. Parking isn't settled, parking lot is terrible, could barely come out.

    The pool was really nice, they let us in the room earlier than checkin time and later on Saturday when we left. Was clean and the beds were comfy, good location short cab or walking distance to central locations.

    Stayed in August 2024

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If breakfast was included in price

    Best location

    Stayed in May 2024

  • Reviewed: September 27, 2023

    8.0
    Overall good experience, probably due to the good location. Improvements are needed to compete better with neighboring h
    • Leisure trip
    • Couple
    • Deluxe Room with Old City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Front desk was not knowledgeable. Didn’t have prayer services ,as was told that there would be. No memorial candles to light for the holiday. Not enough candles to light for the start of the holiday. Schedule of times for prayer services and meals, were not publicized in a timely fashion

    Location, clean , food was good.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    10
    The best hotel ever.
    • Leisure trip
    • Group
    • Grand Deluxe Room
    • Stayed 1 night

    Nothing.

    The breakfast was absolutely amazing and the swimming pool was gorgeous. The siting was fabulous for seeing Jerusalem. Best of all the staff were so kind and helpful. When we were stranded by our flight cancellation they let us have the room until 4pm.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Beautiful, quiet, and central hotel.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 2 nights

    The hotel's gym is large and well-equipped but worn and not in line with the hotel's other facilities. It lacks towels and other amenities.

    The hotel is beautiful, fresh, and has an ambitious art collection. The breakfast buffet is excellent. The rooms are fresh. The location is excellent. The pool area is nice.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    7.0
    Great location and pool. Not sure if it’s a great value for your money though.
    • Leisure trip
    • Family with young children
    • Grand Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Our room was very small and many of the rooms are an odd shape because of the structure of the building. The sheets were not changed until asked. Front desk staff not super accommodating.

    Great location. Beautiful lobby. Great pool. Good amount of closet space in the room. Yummy breakfast.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Very nice stay.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Old City View
    • Stayed 3 nights

    Breakfast is a bit expensive.

    Very good location to go in the Old City, nice restaurants around (Touro, first station, etc...), nice staff.

    Stayed in July 2023

Showing 1 - 25

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