The rooms are beyond old looking. We stayed for four nights at the Leonardo Hotel in Eilat just before the Passover holiday, accompanied by my daughter and wife. This was our first visit to Eilat. While browsing on Booking.com, I noticed that many of the hotels seemed outdated based on reviews. Nevertheless, I assumed a five-star hotel couldn't be that bad and chose the Leonardo due to its competitive pricing and similar facilities and location compared to others. Upon entering the hotel, my family and I were immediately taken aback by the lobby's bustling atmosphere and the pervasive smell from the restaurant. However, the check-in process was smooth. When we got to our room, we experienced another surprise; although spacious and clean, it looked significantly outdated. This dampened our enthusiasm for the holiday, as we wondered how we would manage the remainder of our stay. The hotel urgently needs a thorough renovation, not just a superficial makeover one

The staff and their ambitious for us to stay in comfort. After making the reservation on Booking.com, the hotel sent me a WhatsApp message. The next day, as my family and I started our journey to the hotel, they called to check if we were okay. During each day of our stay, they either messaged us on WhatsApp or called in person to ask if we needed anything and to ensure we were doing well. The reception staff, along with housekeeping and the restaurant team, were incredibly warm. The service was exceptional and welcoming. Thank you Ava 😊 and to all the others

Stayed in April 2024

Nothing, everything was amazing

The staff went above and beyond for us and set up our room with complimentary wine to celebrate our engagement. They put out love hearts on the bed and balloons. They really tried to make it special for us and we really appreciated it. The breakfast was incredible and the location was perfect. Close and walking distance to everything in the main area.

Stayed in March 2024

Nothing

Hotel is near to everything, room is very clean, the staff were really nice especially ava hamama helped us a lot,, if i came back to eilat again i would just chhose leonardo plaza hotel

Stayed in March 2024

Our room was clean. Renovated bathroom

The business lounge. ( although it could do with some decorating to seem more business like) We got lunch with wine free.

Stayed in September 2023

The beach was not ready

Good and tasty food

Stayed in August 2023

Sofa bed is so uncomfortable

They treated us well and gave us sweets

Stayed in September 2023

I really like it all. Cannot say all was perfect but I enjoyed it so much

I like a beautiful place full of happy people, friendly staff and amazing views. Tasty food, amazing hospitality and sunshine

Stayed in September 2023

Nothing

The enviroment was rice

Stayed in July 2023

the hotel rooms have not been updated in many years and lacks some modern amenities

The location was great, right on the ocean, with a beautiful view of the pool and the ocean.

Stayed in May 2023

amazing trip for parents, 4 days of joy and comfort. Great service and food.

Stayed in April 2023

The hotel was so beautiful and relaxing. I had a view of the pool and the sea from my room and it was like a dream. I booked a massage, which was fantastic and went for a run in the spa as well This was a well needed holiday from work, and I am really glad that I chose to stay at this hotel. The staff went above and beyond to make my stay comfortable. I’ve actually never been to a hotel with such dedicated and kind staff. It was every single member of staff too! Especially Ali who worked the night shift at the desk. I called the desk in the middle of the night with some questions and he was so helpful.

Stayed in April 2023

The location is perfect, the hotel is very clean the rooms as well and comfortable food delicious but nothing is like the staff wooow amazing, so nice, helpful and patient helpful in any issue

Stayed in March 2023

The overall hotel aspect a bit out of fashion. Elevators noisy and clanking..

Beachfront, swimming pool clean and large, gorgeous breakfast, super sympathetic personnel always attentive to requests .

Stayed in March 2023

Parking for hotel is a bit too small, I had to look long for a spot.

I came back to Eilat and I couldnt find a better place!Location, food, services, best! Ali from the Reception was very kind.

Stayed in March 2023

The coffee line at breakfast was slow and not enjoyable. The staff in the restaurant can be more helpful and smiling.

Bat-Sheva was the woman behind the enjoyable staying. She is a real market woman. Good vibes about the manager too. Elias in the reception was also nice and helpful. Great team! Great breakfast also.

Stayed in March 2023

I like the location of the hotel the view from the room was exactly what I needed (sea view) the stuff is so cool

Stayed in March 2023

There was no water in the hotel for 4 hours.

Excellent Location, varied breakfast. Good size of the room, comfortable bed.

Stayed in March 2023

The location is perfect, right on the main promenade with easy access to the beach, restaurants, malls, and also to the local bus stops, which is great when going to Coral reef or Dolphin reef for example. The hotel has a heated outdoor pool (heated to around 28-30 celcius) which is open until 4:45pm in the winter, and if you pay extra, you can use the jacuzzi and sauna in the spa (open until 7pm). Only the main (heated) pool is open in the winter though, the other one was closed. There is also a nice private beach you can use, right in front of the hotel. Breakfast was a amazing, a wide selection of food the choose from. There is a business lounge for which you can pay, if you get a good offer you can have a light lunch there, just be sure to go on time because late in the afternoon they serve only dessert. The staff was really nice, they will go out on a limb to help you. I definetely recommend staying in the Leonardo Plaza hotel!

Stayed in February 2023

Little information from the hotel about departure and arrival from the airport. I think that the hotel itself is able to provide such a service for free. The price-quality ratio is not good - but this is a problem for all of Israel.The hotel could better organize tourist tours to Jordan or Egypt, Jerusalem, the Dead Sea. That would add quite a few points. Now this is done rather dismissively. Spa center. It would be better if the hotel didn't even show it to anyone...

The hotel is located in a strategically good location. The sea is 50 meters away. There is a sufficiently comfortable swimming pool with sunbeds on the territory. (free). By the way, sunbeds by the sea are also free. We were there from December 31 to January 3. Since we are from Lithuania, the sea temperature is about 21-22 degrees, it was even too warm :). Near the hotel there are many places for small shopping, from food to gifts, it is not worth wasting time looking for something cheaper on the outskirts of the city, everywhere in Israel is expensive :). I liked the hotel staff the most. I travel a lot, so I give the staff a lot of points. Helpfulness 10.The hotel itself is not new, it is not cheap, but in an expensive country it is a solution if you want to have comfort, the sea and the city center with silence. The breakfast food has a large selection and is delicious. The truth is the same, and it is not oriented towards European taste, it can get boring after a week. It didn't cause us any problems.

Stayed in January 2023

I liked the view . The location of the hotel is perfect. I enjoyed the breakfast that the hotel served, it was various and delicious. The room was wide and comfortable . The staff was friendly

Stayed in December 2022

I don't

Everything

Stayed in December 2022

the food wasn’t very good, it’s very very normal, the food area wasn’t clean enough , jakozy wasn’t work

location, staff

Stayed in December 2022

late check-in,. room late in getting ready

Bat-sheva the concierge was the most helpful person I ever met in a hotel setting. She greets everybody at breakfast, happy to chat. Very responsive. the hotel is fortunate to have her/

Stayed in December 2022

it was rundown and not the cleanest

location

Stayed in December 2022