2 Vilnay Street, Jerusalem, 95435, Israel
#57 of 128 hotels in Jerusalem
Guests' ChoiceBased on 401 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 3, 2024
Noam
IsraelCoffee in the dining room is bad
Stayed in April 2024
Reviewed: March 27, 2024
Mindy
IsraelNo juice at breakfast. A grumpy and not helpful guard at the entrance on my arrival.
Location was central but a bit noisy. The staff was very friendly and accommodating. The room was comfortable and clean.
Stayed in March 2024
Reviewed: March 21, 2024
Anita
United States of AmericaFor food, you had to buy the whole buffet or no food was available. The buffet was very good, but sometimes I just wanted something light and for that I had to go elsewhere.
I liked the location near public transport, the Jerusalem Botanic Garden and the Israel museum. The room was spacious and clean. The staff was friendly and helpful.
Stayed in March 2024
Reviewed: February 18, 2024
Zaichyk
IsraelMore parking space would be helpful.
The room was clean and the staff were very helpful and kind. The location was great close to the 'light rail' the main bus station and walking distance to downtown. Breakfast was good, plenty of food .and all had a good taste. An excellent variety.
Stayed in February 2024
Reviewed: February 9, 2024
Sammy
IsraelSpecial thanks for the reception staff. Shrin and Ahmad
Stayed in February 2024
Reviewed: January 20, 2024
Prince
IsraelNeeded more vegan food options Just very pleased.
Stayed in January 2024
Reviewed: January 19, 2024
Dennis
United States of AmericaVery little parking area.
Stayed in January 2024
Reviewed: January 19, 2024
Dennis
United States of AmericaLimited parking.
Hotel is in the heart of Jerusalem. Limited parking. Great breakfast for about $15.00. They cleaned the room each day with no problem. Nice stay.
Stayed in January 2024
Reviewed: January 10, 2024
Jennie
United KingdomThe hotel staff were very helpful. The hotel is a 2 minute walk to the Light Rail which takes you to the centre of Jerusalem.
Stayed in January 2024
Reviewed: January 7, 2024
Paula
United States of AmericaSome staff lack of engagement and friendliness
Excellent breakfast
Stayed in January 2024
Reviewed: December 29, 2023
Pavel
IsraelThe tap water was broken in bathroom.
Everything was ok except what I wrote aboute tap water.
Stayed in December 2023
Reviewed: November 4, 2023
Ann
United KingdomRoad noise from outside
Convenient , clean and good value for money
Stayed in August 2023
Reviewed: October 16, 2023
Gabi
United KingdomThe food was something of a disappointment.
Fantastic reception by Shireen and unexpected welcome drink. Nadal, the Customer Relations officer was very supportive and helped us understand and activate Rav Kav cards. Room was great. Spacious. Comfortable bed. Enjoyed shower. Safe was most useful. Again on entering room there were a couple of bottles of water and a small gift bag containing chocolates. Service were lovely too. Light Railway is close to hotel.
Stayed in October 2023
Reviewed: September 12, 2023
Anne
Hong KongSame as before
Same as before
Stayed in September 2023
Reviewed: September 12, 2023
Anne
Hong KongThe sound proofing could be improved.
All frontline staff are very professional, efficient, and helpful — very enjoyable experience all the way from the reception to restaurant and room.
Stayed in September 2023
Reviewed: September 11, 2023
Elisa
United States of AmericaThe room I was in was clean and functional, but I would say that you would expect a little bit more from a 4-star hotel. The bathroom looked quite dated.
The hotel has a great location. You can walk to the science university campus, and the tram stop is basically in the front, so getting into the old city is just a tram ride away. The breakfast and buffet dinner are great!
Stayed in September 2023
Reviewed: August 28, 2023
Sharon
IsraelThe food
The Staff was amazing and accommodating
Stayed in July 2023
Reviewed: August 18, 2023
Mariia
UkraineVery nice stuff, good food ( we had also dinner). We were with child, and they gave us 2 room apartment instead of 2 beds in the same room, we were glad :))
Stayed in August 2023
Reviewed: August 12, 2023
Ilan
IsraelEvery thing was great.. no complaints 🤩
Wonderful service and good location
Stayed in August 2023
Reviewed: August 12, 2023
Dejan
SerbiaWindow was oriented on a very loud street.
Food was amazing. Restaurant also.
Stayed in August 2023
Reviewed: August 11, 2023
Manfred
SwitzerlandIsolation phonique
Emplacement
Stayed in August 2023
Reviewed: August 9, 2023
Alan
United KingdomNothing
Very helpful staff
Stayed in July 2023
Reviewed: July 13, 2023
Valery
Bulgarianothing really
helpful staff, clean and with nice location. would recommend for city breaks and short stays.
Stayed in May 2023
Reviewed: July 8, 2023
Zipora
IsraelThe air conditioner was noisy.
Very central hotel for our needs. Very good breakefast and dinner. Clean, nice staff
Stayed in July 2023
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