There was a mismatch of tarrif and taxes as what was informed by Booking.com and what was levied by the Hotel. As per them the taxes rates were incorrect as informed by Booking.com. Same was for breakfast charges - As per Booking.com it was Rs750+taxes while the hotel was charging Rs 850+taxes. No breakup was provided in the bill towards meals consumed hence one cannot identify whether the intimated dicount in F&B was actually given or not. Even the signed vouchers were not shared.

Breakfast consisted of a wonderful spread. Live counters, Indian and Continental dishes were very well prepared. Staff was hospitable. Room - It was a pleasant stay. Room was as was informed at the time of booking.

Stayed in March 2024

Sadly there were no vegan options in the restaurant. I asked to verify an option to make it vegan and they charged more than double the price. For a simple meal.

I felt like a princess and felt like being taken care of so nicely. Especially Akhil took great care and was available 24 hours for me, same as Kaushal from the housekeeping. They made sure I don’t lack of anything. I had Shyam, an amazing driver. He would stop wherever I wanted to. So thankful.

Stayed in March 2024

They should add a smart tv in the room so that you can watch Netflex and so

The food tasted very good

Stayed in March 2024

Too BUREAUCRATIC, The Check In is so cumbersome and time consuming. It almost gives the feeling/ impression that the staff is DOING YOU, the Customer a Favor by ALLOWING YOU A STAY IN THE PROPERTY. THIS ATTITUDE IS NOT ENTIRELY CUSTOMER FRIENDLY, ESPECIALLY IN A SERVICE INDUSTRY. The Establishment seems to be OVERSTAFFED with almost NO emphasis on their TRAINING rendering them rather Wanting in their scope of work. FEWER but MORE EFFICIENT STAFF WOILD NOT only save money but INCREASE SATISFACTION LEVELS

ALMOST EVERYTHING, EXCEPT THE CHECK IN EXPERIENCE

Stayed in March 2024

The swimming pool had a depth of 5.5 feet which is not the standard size and anyone who doesn’t know swimming cannot enjoy the pool due to depth.

The ambience was good and staff was polite and kid friendly

Stayed in March 2024

Location

Stayed in March 2024

Staff maybe a bit ott and overly attentive

Very modern clean .

Stayed in March 2024

1. The lunch spread at the Grand Buffet restaurant and the food we had for dinner at the Patra restaurant was extremely disappointing; it was not tasty at all. 2 There were hardly any options for good beer at the hotel which was quite surprising.

1. Location close to the Taj Mahal which takes only about 10-15 minutes to reach by car. 2. We had booked 6 rooms. All of them were quite spacious, clean, and comfortable. 3. The breakfast spread. 4. There is ample parking at the hotel. It also has a nice running/bicycle track. We could however find only 2 working bicycles out of the 4 parked near the swimming pool. You can also have a nice morning walk on the glass in the lush green area of the property.

Stayed in March 2024

The lunch spread at the Grand Buffet restaurant and the food we had for dinner at the Patra restaurant was extremely disappointing; it was not tasty at all. The breakfast spread at the grand buffet restaurant was however very good. There were hardly any options for good beer at the hotel which was quite surprising.

1. Location near the Taj Mahal. 2. Spacious, clean, and comfortable rooms. 3. Lush green lawns.

Stayed in March 2024

no

room

Stayed in January 2024

The breakfast buffet was not very inviting..many of the things were over and not being replenished. The food was not very tasty too..can definitely be improved

The rooms were very spacious, clean and comfortable. The staff was very friendly and helpful. Overall a great location and good place to stay while visiting Agra

Stayed in December 2023

Breakfast could have been better.

Great rooms, spacious and big.

Stayed in December 2023

Bathroom racks are rusty. Breakfast staff were not as helpful.

It’s a huge hotel and convention centre. Room is huge and bed is comfortable. Bottled water are provided. We liked the Chinese restaurant in the hotel.

Stayed in December 2023

The hotel staff is very helpfull and welcoming. The facilities are great, very big hotel and confortable bed and room. Breakfast and dinner is great as well. We enjoyed greatly here.

Stayed in November 2023

Toast could be thicker. Coffee could be stronger. Coffee is not up to the standard set by the rest of the hotel.

Lots of choice and nice room.

Stayed in November 2023

Dry clean rooms, with air conditioning and fan.

Stayed in September 2023

Nothing everything is perfect.I love my stay

I like the interior,facilities provided by the hotel.....Best room service...delicious food

Stayed in September 2023

Only that we r not able to view taj there should be one point like a tower where we can see taj And better deals for families with pets allow pets upto 20 kg to stay

Everything, self sufficient property Child and family friendly

Stayed in August 2023

The valet service

The lush green gardens and location was very close to Taj Mahal.

Stayed in July 2023

lot of noice in corridor during late night people taling very loudly could.t sleep comfortably though everything else was good

Exellent food, courtious staff and comfortable room nice surroudings

Stayed in June 2023

Promptness of staff was Not that great

Hygiene and Cleanliness was Good

Stayed in April 2023

initially I was asked to pay additional for the kids. After complaining and showing how it was clearly mentioned in my reservation that it included 2 adults and 2 kids, they did not insisted more.

Good hotel, very new, good service, good dinning offer

Stayed in April 2023

Loud music with alot of bass until late (around 11pm)

Everything as you would expect it from a 5 star hotel

Stayed in April 2023

Nothing..all was good n v liked every aspect

Gud।। suji upma should be included in bfast menu of all 7 days It was there on tuesday but I missed it on next 2days. It is light bfast n suits almost all Thanks

Stayed in April 2023