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  5. Reviews of Hotel Metro Palace Bandra

Reviews of Hotel Metro Palace Bandra This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

355, Ram Das Nayak Road, Bandra West, Bandra, 400050 Mumbai, India

#464 of 749 hotels in Mumbai

Guests' Choice

Review Score

Based on 63 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.4

  • Location

    8.5

  • Facilities

    6.1

  • Staff

    8.0

  • Value for money

    6.6

  • Free Wifi

    3.8

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Showing 1 - 25

  • Reviewed: May 24, 2025

    6.0
    Pleasant
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom

    Bed

    Stayed in May 2025

  • Reviewed: March 11, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - cleanliness could have been better - mattresses were a bit too hard, saggy and uncomfortable

    - the staff was extremely nice and friendly and helped us with all of our requests. - location was good

    Stayed in March 2025

  • Reviewed: March 2, 2025

    6.0
    its okay to stay here for a day to complete your work.
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights

    cleanliness

    location

    Stayed in January 2025

  • Reviewed: May 13, 2024

    6.0
    Central location is terrific but amenities non-existant. Brilliant and helpful staff.
    • Business trip
    • Solo traveler
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I upgraded to a suite, which gave more space but no window. The balcony was behind a solid door but was the size of a desk and had an awning bolted to it, interrupting what little view there was.

    There was no in-house catering though I did manage to order a tea on room service. The bottle of Soda Water had to be paid in advance and came from outside. The location in central Bandra would have been great had there not been roadworks.

    Stayed in May 2024

  • Reviewed: April 26, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Service

    Only location.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good ..simple location
    • Business trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant

    Location Nice staff

    Stayed in April 2024

  • Reviewed: November 17, 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location is more convenient, near to Airport, Food outlets are very close to Hotel

    Stayed in October 2022

  • Reviewed: November 9, 2022

    5.0
    only stayed there because it was so close to everything on Hill Rd.
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms were small, the bathroom was cramped the shower was open making everything wet.

    The rooms look nothing like the picture.The whole place needs to be remodeled.

    Stayed in November 2022

  • Reviewed: October 15, 2022

    7.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff had to be reminded repeatedly to get the room cleaned

    Excellent location,

    Stayed in October 2022

  • Reviewed: August 18, 2025

    3.0
    What you see is not what you get!! 😒
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night

    i did not like that they have mentioned they have a multi-cuisine restaurant when they do not have one.

    Accessibility is the only thing going for this lodge. Front desk were helpful with a quick check-in.

    Stayed in August 2025

  • Reviewed: June 17, 2025

    2.0
    Very poor stay.
    • Business trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not happy to rate anywhere.

    No restaurant and service, housekeeping is not to the expectation and amount paid.

    Stayed in June 2025

  • Reviewed: May 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in May 2025

  • Reviewed: May 12, 2025

    1.0
    Worst hotel and pathetic experience
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was a pathetic experience, they were asking for 4000 extra money for the same room which was booked from booking.com and worst part is that the the rooms were not clean and as shown in the images Please do not book for this hotel.

    Location is good.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    8.0
    Safe and comfortable
    • Business trip
    • Travelers with friends
    • Executive Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There was a strong smell of pesticide in the room, which they solved by opening out the windows and a request not to spray anything more as long as we were there.

    The staff was friendly, helpful, thoughtful. We had a good room. The place is safe for women travellers.

    Stayed in January 2025

  • Reviewed: February 16, 2025

    8.0
    Ok as a budget hotel
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hygiene

    Ok

    Stayed in January 2025

  • Reviewed: January 24, 2025

    8.0
    Cozy
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in January 2025

  • Reviewed: December 3, 2024

    4.0
    Not a place I’ll stay again
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Pictures of the hotel is very different as actual. Bedding very old and rooms looks tired, and awe full. strong odor of smoke. Linen and blakers very old. Shower is not working properly. Paid for an executive room but what I got was way budget motel. Doesn’t deserve any starts. Towels hard and over used.

    Staff was friendly

    Stayed in November 2024

  • Reviewed: November 30, 2024

    9.0
    Good place, vibrant city & super helpful and friendly staff :)
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from street honking

    Easy to find location

    Stayed in November 2024

  • Reviewed: August 9, 2024

    1.0
    AWFUL
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I already booked a night in the hotel but when I arrived they said it was full and had to go somewhere else!

    Nothing

    Stayed in August 2024

  • Reviewed: July 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 1 night

    Always a good place to check in if your in and around Bandra!

    Stayed in July 2024

  • Reviewed: June 29, 2024

    9.0
    Excelent
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1 particular staff was a little rude, however it was taken care of by the manager. Cost of extra matress should be reduced. Presently at 1500, but could be reduced to 500. As a rental it's fair.

    Staff was very polite & understand also very helpful.

    Stayed in June 2024

  • Reviewed: April 8, 2024

    4.0
    Most disappointing hotel experience
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We checked in later then our arrival time due to my leg injury and when we reached the hotel they had not checked the room before they give us the keys as soon as we entered the elevator it was full with mosquitoes and whe we entered my room it had so many mosquitoes in it too , we had to call the manager up tell them to change our room but the same issue hotel is full with mosquitoes and the staff see this as a normal situation nothing to worry when we complaint it was shocking to hear one of them give us lame excuse that the hotel is located near some sewage area due to that they cannot control this mosquitoes, When I shouted at them that il leave if this is the excuse they got some insect killers essential and electric bats so this is my room for 3nights I ask am here to rest or kill mosquitoes, the housekeeping clear the room fill of mosquitoes n finally we had no choice but settle in for that night , another thing in the room was the washroom water for the toilet washer has all rusted water which gave us another shocking experience only the shower n sink water was clean so we had to use that only. They charge me so high for per night and no proper service they staff should me attitude cause when we came, we were upset from the room and them for making me wait for another clean room with my broken leg😞

    They put on clean sheets every morning atlest thank God for that without asking they did it other then that....it was really disappointing 😞

    Stayed in April 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Check out time was too early

    Staff was friendly and the location was excellent

    Stayed in February 2024

  • Reviewed: February 3, 2024

    2.0
    Would not recommend this place for international travelers due to lack of basic amenities
    • Leisure trip
    • Solo traveler
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    When accepting international travelers the hotel lacked the means to accept international credit cards. After a long flight I was told to go out and withdraw cash for them. Totally unacceptable when all businesses around were accepting international credit cards. Hot Water in the shower was not up to the mark was lukewarm at best. Lot of mosquitos in the room. Staff was friendly but the lack of basic amenities for the price being charged to international travelers wasn’t good enough.

    Location

    Stayed in February 2024

Showing 1 - 25

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