Reviews of The Oriental Residency This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
P D Hinduja Marg, Khar, 400052 Mumbai, India
#272 of 749 hotels in Mumbai
Guests' ChoiceReview Score
Based on 240 hotel reviews
6.8Score breakdown
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Cleanliness
6.7
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Comfort
7.1
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Location
8.2
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Facilities
6.5
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Staff
8.0
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Value for money
6.8
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Free Wifi
5.9
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Reviewed: June 25, 2025
Joanne
Australia8 Reviews1 helpful vote8.0“Very friendly and knowledgeable staff”- • Leisure trip
- • Solo traveler
- • Luxury Double Room
- • Stayed 15 nights
The noise was loud with upgrades to the facility. I will stay there again.
This is a really good motel and all the staff are really friendly and helpfull
Stayed in June 2025
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Reviewed: May 7, 2025
Khubchand
Indonesia2 Reviews7.0“Good experience”- • Leisure trip
- • Family with young children
- • Luxury Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast would be better if have more varieties
The location is good.. It's in centre and easy to move around
Stayed in April 2025
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Reviewed: April 14, 2025
Susan
Australia7 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with City View
- • Stayed 7 nights
- • Submitted from a mobile device
The staff were extremely helpful and friendly Deepak the Manager was very good at assisting us with daily knowledge and arranging transport his complication skills were great The food was great and could not fault the staff The actual Manager even arranged a complimentary taxi to drive us to our new hotel I would definately recommend this hotel although your Site told us we had a booking for a two room apartment which they do not have they went out of their way to make our stay very very enjoyable 😊
Stayed in April 2025
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Reviewed: April 14, 2025
Jamal
Tanzania1 review1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Regular rooms need to be renovated. The first room we got was quite run down. The management did their best to give us a better room and it did not disappoint
Amazing staff. Always willing to help. Breakfast was great every single day. Location is so central to all the shopping markets.
Stayed in April 2025
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Reviewed: March 29, 2025
Dianne
Australia44 Reviews13 helpful votes6.0“It was nice and local for the purpose of what I needed”- • Leisure trip
- • Couple
- • Deluxe Double Room with Terrace
- • Stayed 15 nights
- • Submitted from a mobile device
They need to do more variety of breakfast. Not just Indian food
Stayed in February 2025
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Reviewed: March 12, 2025
Lata
Trinidad and Tobago1 review8.0“A very pleased experience”- • Business trip
- • Solo traveler
- • Classic Double Room
- • Stayed 11 nights
- • Submitted from a mobile device
The bathrooms could do with a face lift
Very pleasant . Will definitely be going back there to stay again
Stayed in March 2025
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Reviewed: March 8, 2025
Francisco
Canada18 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Double Room with Terrace
- • Stayed 3 nights
- • Submitted from a mobile device
Cleanliness. Hotel needs physical uograde
Breakfast was excellent
Stayed in February 2025
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Reviewed: March 4, 2025
Poornima
India5 Reviews7.0“Had a pleasant stay.”- • Business trip
- • Solo traveler
- • Deluxe Double Room with Terrace
- • Stayed 2 nights
Saw a spider near electric kettle. And kettle didn't work, had to exchange. Was not much of a problem though.
The rooms were clean and staff was supportive. Size of the room was good given that it is in Mumbai. Location is also great.
Stayed in March 2025
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Reviewed: March 3, 2025
Balaji
United Arab Emirates4 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 3 nights
Wifi is bad. Connection to apple or office devices keeps disconnected or does not connect due to poor wifi management. Room service was horrible, that we had to remind them of the order. They kept forgetting the order causing delay. Booed hotel taxi a day before, for site seeing. Again request was ignored, and only organized after I checked with them the next morning. Hidden charges applicable which was not explained earlier.
Breakfast and restaurant service was good.
Stayed in March 2025
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Reviewed: March 2, 2025
Ramesh
Morocco6 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveler
- • Premium Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness in the room Lot of mosquitos Very small Bathroom not clean
Location
Stayed in March 2025
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Reviewed: January 29, 2025
Anoor
South Africa1 review1 helpful vote7.0“Value for money.”- • Leisure trip
- • Solo traveler
- • Premium Twin Room
- • Stayed 7 nights
Breakfast was a bit limited.
staff was helpful and friendly, especially Arun
Stayed in January 2025
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Reviewed: January 27, 2025
Inderjjt
India1 review6.0Pleasant- • Business trip
- • Solo traveler
- • Premium Twin Room
- • Stayed 2 nights
They are not giving GST bill
Stayed in January 2025
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Reviewed: January 24, 2025
Ppf
Mauritius25 Reviews5 helpful votes6.0Pleasant- • Leisure trip
- • Group
- • Deluxe Double Room with Terrace
- • Stayed 2 nights
The room was too small with two people staying with two suitcases, there was no place to open the second suitcase. With works being carried out, it was not convenient to use the terrace. The room and the bathroom were smaller than the ones provided previously, without the terrace.
Conveniently located.
Stayed in January 2025
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Reviewed: January 16, 2025
Sneha
Spain11 Reviews2 helpful votes8.0“Great location and service.”- • Leisure trip
- • Solo traveler
- • Premium Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel def needs a bit of a renovation...especially the bathrooms. The rooms are clean and efficient but it's looking tired now.
Having been to the Oriental Residency many times, I am always happy with the hotel and services provided. The location is perfect for the airport, juhu and bandra train station too
Stayed in January 2025
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Reviewed: November 30, 2024
Bhimala
Mauritius17 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Premium Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The room I got 406 was very noisy no WiFi at all during our stay.
It is very near to the center.
Stayed in November 2024
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Reviewed: October 18, 2024
Kheong
Australia18 Reviews5 helpful votes8.0“A great place to stay with good service and location. The Soul Restaurant's food are commendable.”- • Leisure trip
- • Solo traveler
- • Luxury Double Room
- • Stayed 14 nights
- • Submitted from a mobile device
All's good and acceptable within great reasons.
Location and easy access to shops/ facilities. Great and friendly services provided by all Hotel staff especially from the Soul Restaurant. Big shout out to Arun, Rajveer, Deepesh, Ravi and all other Hotel staff.
Stayed in October 2024
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Reviewed: October 16, 2024
John
Australia4 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Group
- • Deluxe Double Room with Terrace
- • Stayed 14 nights
- • Submitted from a mobile device
The staff were very good and most spoke english, good breakfast, was clean, close to train station
Stayed in October 2024
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Reviewed: October 11, 2024
Christopher
Mauritius1 review7.0“Convenient urban hotel in Mumbai”- • Leisure trip
- • Group
- • Premium Double Room
- • Stayed 6 nights
Things to improve: More variety for the breakfast. odd placement of the toilet paper. change the bed cover (the duvet cover) everyday
Breakfast was very limited. However the manager of the restaurant Arun (i believe) was the most helpful! He was able to respond to my requests like some veggies to complement the breakfast. He was very attentive at what is it we needed. The Girls at the reception were also quite helpful! each time we wanted to go to a place, they would help us by searching on their side, explaining the metro app to us.
Stayed in September 2024
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Reviewed: September 7, 2024
Misbah
United Kingdom12 Reviews8.0“It was comfortable and the breakfast was good they had different menu every day the staff were excellent”- • Leisure trip
- • Family with young children
- • Premium Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nill
Convenient for shopping and airport
Stayed in September 2024
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Reviewed: August 18, 2024
Simanta
Nepal1 review8.0“Overall comfortable stay and near for daily commute to all the major stops near Bandra.”- • Business trip
- • Group
- • Premium Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Old curtains
Overall
Stayed in August 2024
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Reviewed: July 29, 2024
Dianne
Australia44 Reviews13 helpful votes8.0“Nice hotel good value for money in a good location”- • Leisure trip
- • Travelers with friends
- • Deluxe Double Room with Terrace
- • Stayed 9 nights
- • Submitted from a mobile device
A couple of staff kept asking for tips but hadn’t done anything for us Communication was difficult with some of the staff it was hard to make them understand what we wanted
We stayed in a room with a terrace which was nice Room was clean bathroom was small but practical but water was hot & water pressure was excellent Staff were very friendly especially Arrun from the restaurant area he served us breakfast every day & was very friendly & helpful
Stayed in July 2024
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Reviewed: July 4, 2024
Sharath
India11 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Premium Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No proper response from workers in hotel
Seoul restaurant and bar
Stayed in June 2024
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Reviewed: July 2, 2024
Errol
Australia1 review7.0“the staff was helpful & courtesy”- • Leisure trip
- • Solo traveler
- • Deluxe Double Room with Terrace
- • Stayed 9 nights
give soft tissue in the room not kitchen thick paper to wipe mouth
breakfast is boring same food every day no variation , need to give more photo for various food, don't expect every body to understand the name of the food when you come from australia !
Stayed in June 2024
-
Reviewed: May 29, 2024
Judy
United States1 review7.0Good- • Family with young children
- • Premium Double Room
- • Stayed 14 nights
- • Submitted from a mobile device
The only issue with the property was the room we had had mold in the shower with a musky smell after reporting to management. The smell was taken care of, and we moved to a different motel.
The staff was courteous and respectful, and eager to please The morning breakfast was wonderful and the coffee is absolutely delicious
Stayed in May 2024
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