Vatika Complex, Karanki Road, Off Sohna-Gurgaon Road, Dhaula Post, 122103 Gurgaon, India
#29 of 370 hotels in Gurgaon
Guests' ChoiceBased on 335 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.6
Staff
9.0
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Kushal
IndiaQuality of food was not 100% as it was used to be..
Cleanliness and staff
Stayed in March 2024
Reviewed: April 26, 2024
Sandeep
IndiaWhile having breakfast there was smell in the water glass. It was stinking. So request kindly use a cleaner cloth to clean the glasses.
Overall ambience of the property is too good.
Stayed in April 2024
Reviewed: April 2, 2024
Vikas
IndiaBuffet dishes wasn't hot..poor management
Excellent staff behaviour
Stayed in April 2024
Reviewed: March 14, 2024
Sandhu
IndiaWhat could b better: In bathroom, keep portable shampoo, shower gel for using with bath tub, only soap doesn’t help In room, despite me asking for slim pillows, the pillows were too bulky and I had to sleep without it to avoid neck pain Please could you increase your cycles as people were taking one and others as cycles were falling short.
Loved the green landscaping, room, food and service. The highlight was the greenery, the trails, availability of cycles to ride around, hiTea, breakfast option. The person who picked my call “sooraj “ at room service was very courteous, and offered complimentary desserts for us! Overall I loved my stay and want to come back again!
Stayed in March 2024
Reviewed: March 11, 2024
Vikram
IndiaBreakfast staff tends to get overwhelmed and delay or forget basic orders that ideally shouldn’t take time. While the spread for meals is great. The food wasn’t very tasteful. The room wasn’t ready with all toiletries and towels, welcome basket etc. when we checked in. And when they did come, were just scattered across the table instead of being neatly placed. The room key gets deactivated if kept with the phone. We were not informed. Internationally and in India too many hotels have upgraded to keys that do not suffer this problem. So you have to go back all the way to the reception to get it reactiavted. Why can’t there be house phones to call for help?? One for every 5 rooms maybe, so you’re not stranded in front of your room. We had to wait 10 minutes in the dark with kids. For a luxury property claiming to be a wellness spa the pool should be a heated one and they must not use plastic bottles!! In this age of severe plastic pollution serving plastic bottles by an international chain of hotels shows clearly they have no CSR targets and environmental responsibilities.
It’s a great quick getaway. Vast, open and green. Buffers you from all the noise of the city. The staff are very attentive and prompt.
Stayed in March 2024
Reviewed: March 2, 2024
Nancy
IndiaIn room service not good
Stayed in February 2024
Reviewed: February 24, 2024
Sanjay
IndiaNot much activities and limited breakfast choices
Natural location and luxurious rooms
Stayed in February 2024
Reviewed: February 10, 2024
Vipul
IndiaEverything .....mostly the staff
Stayed in February 2024
Reviewed: January 28, 2024
Sonpreet
IndiaResort is good and activities are also good but not worth the price they charge... similar activities were available in other resorts at half the price...you can visit for a day but quality of outdoor activities should be improved.
Stayed in January 2024
Reviewed: January 1, 2024
Vipin
IndiaSince we went on Christmas eve, the hotel was fully booked. They did not had enough carts and instead they were running e-rickshaw inside the campus. This is highly not acceptable in a hotel/spa property with a room rate of 30000/- per night.
The breakfast was good. The spread was perfect
Stayed in December 2023
Reviewed: January 1, 2024
Sheelu
IndiaSport facilities not properly maintained
Location not v good, breakfast good for veg less choices available, TV more channels required
Stayed in January 2024
Reviewed: November 28, 2023
Naresh
IndiaThe ambience and the staff eagerness to serve
Stayed in November 2023
Reviewed: November 1, 2023
Rajendra
IndiaDelicious and variety 😋
Stayed in October 2023
Reviewed: October 13, 2023
Savor
Indiacart service
cart service was not up to the mark. We have to wait for 45mins to get a cart from restaurant to our rooms.
Stayed in October 2023
Reviewed: October 9, 2023
Gupta
IndiaWe were given room 832 on first floor. In the night it was dark and not illuminated properly. Resulting g while coming down on stairs one misses the steps. My daughter fell down and injured herself. The lighting is to be improved.
Breakfast was good in all respect
Stayed in October 2023
Reviewed: September 29, 2023
Rastogi
IndiaAmazing environment.. their zoo n other aminities
Stayed in September 2023
Reviewed: September 29, 2023
Puja
IndiaThere were less people at spa ! I couldn’t get massage
Amazing
Stayed in September 2023
Reviewed: September 25, 2023
Vishnu
IndiaEverything was great, from food, to ambience, to facilities, rooms, people and service. Top notch and loved the overall experience and love going to this resort. Will hopefully be back soon. :-)
Stayed in August 2023
Reviewed: September 15, 2023
Pratik
IndiaMs. Komal was excellent. Thank you!
Stayed in September 2023
Reviewed: September 14, 2023
Manjit
IndiaThe price can be more reasonable on buffet for one person, it's 2500/- plus taxes it comes 3000/- not satisfactory price wise on food. also the Chinese restaurant's food is not upto the standards of Marriott.
location is very good , food is good , complimentory breakfast is great !
Stayed in September 2023
Reviewed: September 5, 2023
Hamsa
IndiaThe price :D
Amazing food! And super comfy beds.
Stayed in September 2023
Reviewed: September 5, 2023
Rahul
IndiaThere was nothing such that
Services and the most important the property
Stayed in September 2023
Reviewed: August 27, 2023
Sargam
IndiaIt was all very good and satisfying
Food, ambience , greenery , activities and the staff. The service was really fast and good.
Stayed in August 2023
Reviewed: August 21, 2023
Selva
IndiaGot a room opposite place where there’s ongoing construction work
Nice location. Comfortable rooms.
Stayed in August 2023
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