Provision of hand tissue paper in the room.

Limited options.

Stayed in May 2025

The breakfast was poor, the staff just were not keeping up with the guest. We asked several times for cups as they had run out. Tables were not cleared quick enough. They had a hot plate on to make omelettes but no one was present. When we eventually caught their eye they went around the back to make the world’s smallest omelette. Why waste the gas if they weren’t using it? We ordered drinks the previous evening and waited 15 minutes for the mixer to arrive having asked 3 times. We did have lunch though and that arrived swiftly and the waiter was on the ball for that one.

Amazing heritage property full of history. A real delight to stay.

Stayed in February 2025

Slightly dated and limited choice of breakfast

Lovely Portuguese style property in the heart of the Portuguese quarter..very attentive staff!including arranging a birthday cake for my wife’s birthday ! Excellent meal in veranda restaurant

Stayed in January 2025

Great place, been before.

Stayed in January 2025

Electricity off twice a day. Wi-Fi is off for a day. I suspect this isn’t unusual. No room cleaning - it turns out the procedure is to leave the key in a pigeon hole for cleaning; this is not explained at check in. Bad VFM at $75; what an I paying more for?

Heritage building. Helpful and kind staff team. Pleasant in-house restaurant.

Stayed in January 2025

Staircase. Needs a hazard-strip (black/yellow stripes) on the topmost riser, as it is higher than other risers, therefore a trip-hazard for people un-familiar with the set-up. Also, steps needed to be re-carpeted as the current one is nearly thread-bare. Smells. The hotel needs to request action by the PMC to ensure the creek smells are eliminated. These smells early in the morning are off-putting to tourists. Fortunately,.we were not affected by mosquitoes or flies, which is a positive.

It was a fairly nice place. Dinner was reasonable (pork chp was tough); breakfast was quite good, though, and staff happy to oblige.

Stayed in December 2024

The staff could be more friendly

The location is amazing. Room spacious and clean.

Stayed in November 2024

We prefered the Pousada Inn, with quiet and nicely renovated rooms. Rooms in the regular Inn look a bit oldfashioned. Nice terrace restaurant on upper floor with good food in the middle of the old city district. Really nice service.

Stayed in March 2024

Room could be a little bigger.

Location. Staff.

Stayed in January 2024

Nothing

Beautiful heritage rooms Staff were wonderful

Stayed in February 2024

Would have liked a separation between the shower stall and the bowl and sink, so those areas could stay dry. Would have liked more hand towels and a floor mat in the bathroom. Also they are a little short staffed during the peak breakfast time.

Old heritage property. Loved the ambiance and the galleries and antiques.

Stayed in February 2024

The beds were extremely hard and the wifi wasn’t strong

The property was in the Portuguese Quarter and great location. Facilities were what I would expect for this style of Hotel.The staff were excellent even turnining on the jacuzzi for us to relax in. The hotel restaurant was also good value

Stayed in November 2023

Old world charm, location

Stayed in March 2023

breakfast was so so.

location and building

Stayed in March 2023

breakfasts did not start at 8:00 hrs but mostly at 8:30 hrs.

excellent location, spacious and clean room, nice atmosphere, next time in Goa definitely I will stay again at this hotel

Stayed in March 2023

None

Every thing ..including the interiors

Stayed in February 2023

na

clean and central to everything

Stayed in February 2023

We booked a deluxe double room on the understanding from the cost and how the room was promoted as the best room type at Panjim Pousada that this would be a large, airy boutique hotel room with a luxury heritage feel. It was not. If you have been staying in hostel dorms and want a treat of a room for yourself, then this would fit the bill. If you want luxury and are expecting a boutique hotel, then you will be very disappointed with the room. The deluxe double room definitely did not meet our expectations, and the photos were misleading regarding the size of the room and the overall finish and terrace access. In addition to the finish, our room was also split level making the small room even smaller so in order to open our suitcases we had to make space by moving furniture. It was a small double room in need of redecorating/maintenance and felt overpriced for what we paid. We spoke to the front desk about changing or upgrading our room and they were polite and helpful, but the hotel was fully booked so we could not change to a better room. It is unclear online, but I would recommend from our experience that future travellers wanting a boutique hotel experience do not stay here, perhaps instead stay in the Panjim Inn where there are "superior" room offerings, which we now understand to be a higher level room than "deluxe". Overall the heritage building is beautiful but it does need a lot of TLC and better maintaining as the overall feeling was that it was falling into disrepair. Also the bathroom is quite grotty (see my photo) which is not shown clearly in the advertised photos. We appreciate this is an old colonial building so is never going to be brand new, however the state of maintenance was not clearly advertised in the photos which from our experience were misleading. I recommend future travellers ask to see the room first to avoid disappointment.

Staff were very welcoming, helpful, and friendly. The location is great right in the centre of the old Latin Quarter. The property itself is a heritage property but needs some TLC and maintenance. We have absolutely no complaints with the hotel staff all were lovely and helpful - our complaint is with how the hotel is maintained and advertised misleadingly.

Stayed in December 2022

location

Stayed in December 2022

The quality of food and desserts in the restaurant can be improved. One of the waiters wore a grumpy look (maybe, overworked and tired to manage the Christmas rush). There are two nearby properties run by the same group "Panjim Inn" and the "Panjim Pousada", creating confusion. The picture you see on the website is of Panjim Inn. Panjim Pousada is a few steps away, and the exterior is not so impressive. Customers should be aware of this and make his/her choice.

The breakfast was quite good. Variety could be introduced with the tea-bags (Darjeeling / Assam / Green, etc.) to suit different tastes.

Stayed in December 2022

my very expensive pair of goggles was never traced, despite several requests after check out!

it was simple but professional with LOCAL staff thus info easy

Stayed in September 2022

na

perfect location for panjim day sights and nightouts

Stayed in September 2022

Better utilisation of the breakfast area as well the breakfast menu

The food menu includes typical Goan dishes which I found very authentic and delicious

Stayed in September 2022

Television did not work throughout our stay.

Restaurant and the staff.

Stayed in February 2025