swimming pool is very small. no other entertaining facility was available at the time when i stayed only what is called the turkish bath

the staff was very cooperative, well coming and helpful. the food in the breakfast was great. the rooms and hotel in general is very clean.

Stayed in August 2025

Very nice hotel with clean room

Stayed in August 2025

N/A

I liked the quite atmosphere and cleanliness

Stayed in July 2025

If I have to think of anything The outside of the hotel windows could do with a quick wipe down. But considering the climate maybe this isn't a feasible thing to do on a regular basis. Not a big deal.

The staff were all very helpful and friendly. Everyone at reception spoke perfect english and went far beyond what is to be expected in making my stay as pleasant as humanly possible. I cannot praise them enough. Breakfast was great and the rooms very spacious and clean. I stayed in two different ones since I was visiting another city for a day in between stays. They were both great. Comfortable beds, high speed wifi without restrictions or extra fees. Affordable mini bar with water, snacks, juices, soft drinks etc. Tons of channels albeit pretty much all in Sorani or Arabic. Bathroom had packaged combs, shaving kit, toithbrush and toothpaste and two sets of small shampoo, balsam and shower gel bottles. A steady supply of free water bottles each day and more at the ready if you call reception. Also the AC worked beautifully and was easy to adjust. Another great thing was the how quiet it was. Plenty of huests but I didnt head a single thing coming from other rooms or the spacious corridors. If I'm ever in Erbil again I will be returning here, no question.

Stayed in May 2025

Beds are pathetic

Stayed in May 2025

I did not like the way I was treated at the hotel’s swimming pool, as the staff’s attitude was not friendly. At the restaurant, my request for a specific type of egg was neglected. I had to follow up on my order twice, but I didn’t complain much and simply took my order after some time. But I did not like this attitude.

What impressed me the most was Mr. Abdulkadir, the receptionist. He was truly exceptional in his manners and the way he treated me. He made the check-in process smooth and easy, followed up on everything I needed, and even arranged an airport taxi for me. So, I sincerely say to him: thank you from the bottom of my heart.

Stayed in April 2025

I liked everything! There wasn't a thing i did not like.

The breakfast was really great! And the staff was very friendly.

Stayed in May 2025

Great service & a marvelous buffet

Stayed in March 2025

large quiet room pleasantly decorated . Good bed . Good restaurant in the hotel .WI FI good .

Stayed in April 2025

evrything was good L

evrything was good

Stayed in February 2025

The gym is located inside the pool area ( can be isolated). Limited gym equipment.

The room was very clean, staff were very friendly and helpful

Stayed in January 2025

the exchange rate wasn't clearly stated during booking, which seems to be a shared responsibility between the facility and the booking platform.

The staff were friendly and very helpful.

Stayed in January 2025

N/A

Very good service ✨💫⭐️

Stayed in December 2024

It was a comfortable and pleasant stay, especially thanks to the reception and restaurant staff who were very helpful, kind, and always ready to assist.

Stayed in October 2024

Very local 5 stars type, the hotel doesn’t have the 5 stars international style

Staff is very helpful and lovely

Stayed in September 2024

sound isolation of room window is not perfect, road noise is leaking inside.

Location is perfect, check in process is fast and easy, room size is good, newly furnished.

Stayed in September 2024

Everything was beautiful, the hotel is clean and neat, the room was big, clean and well organized when we arrived, the staff is very friendly and always smiling and they were very helpful especially the guy in the reception desk. The hotel location is also very good near to everything and like 8-10 min from the airport. Highly recommended and will revisit this place.

Stayed in July 2024

Excellent Service, the room is clean and has great decor, and most important is that they give guests personalized attention.

Stayed in June 2024

Good. Hotel

Stayed in April 2024

I liked the room ,the facilities wasn't as good as I was expected for a 5 stars Hotel, and when I was checking out iv had a shock when they couldn't find my passport unfortunately some one put it under the wrong room number

All is good the staff are polite and helpful, I had a good rest after a long journey,

Stayed in March 2024

the break fast wasn't buffet!!! except last day!!! and hotel was renovation in some floor and 1 day was very crowed

the pool is good and a[[ the stafe of hotel was good and kind

Stayed in March 2024

Bathroom could be cleaner

Spacious rooms, good breakfast

Stayed in February 2024

Nothing

Yes

Stayed in March 2024

Excellent services from all of the staffmembers. The facility was clean, fresh and perfect in all aspects. A very enjoyable stay.

Stayed in December 2023