There was a smell of cigarettes in my room.

Good breakfast and dinner. Nice pool.

Stayed in August 2024

Breakfast has some room for improvement

Could charge my car without additional cost (only parking fee)

Stayed in August 2024

Reading lamps near the bed are totally useless for reading. Generally, very poor lighting in the room. The bathroom lacks hooks for hanging towels when getting out of the shower. The elevator was incredibly slow, but it's hard to carry suitcases up and down the stairs.

A rich selection of breakfast dishes, but the pastries were old and hard. Very nice pool, enough sunbeds and umbrellas.

Stayed in August 2024

A/C NOT WORKING

Staff very helpful

Stayed in April 2024

The warm breakfast was actually cold (scrambled eggs, sausages, etc.). They offered rice milk but you can't warm it up for coffee, so you end up drinking cold coffee.

The location is amazing, really nice and comfortable rooms, and kind staff. Lot of gluten free option for breakfast, and wide variety of foods in the restaurant, too.

Stayed in March 2024

The climate cooler could not be turned down

All very convinient

Stayed in October 2023

Nothing, was great. However, we’ve stayed across Italy for a week and the staff here were slightly miserable comparatively.

Clean and spacious

Stayed in September 2023

Wonderful hotel within easy walking distance of the lakeside and amenities. Great pool with bar & restaurant. Included breakfast was amazing particularly the Prosecco 😉

Stayed in August 2023

The bed did not have a sheet, we had to look for a thin duvet in the wardrobe

Great location, large comfortable room

Stayed in July 2023

Swimming pool area needs renovation, breakfast coffee was pretty bad

Clean, big selection at breakfast

Stayed in June 2023

The room could have had tea/coffee making facilities. Also the mattress was very firm.

Brand new rooms offering great comfort and facilities

Stayed in April 2023

Our card didn't work so we couldn't enter our room for a while.

The hotel room was very spacious, definitely a good value for money. We didn't get to explore the surrounding areas much as we only stayed for 1 night, however the overall stay was pleasant as the room had all the facilities and even 2 balconies. The historic aspect of the buildings was beautiful.

Stayed in October 2022

Nil

Excellent breakfast, comfortable bed and great value for money!

Stayed in October 2022

breakfast was extensive but of fairly low quality have to wear swimming cap to use the pool quite a long walk to maderno port where restaurants are - around 20-30 mins round lakeside (pleasant but very hot in daytime)

Unusual set up - monastery hotel, campsite and Regina del Garda suite all share some facilities. you check in at the monastery hotel reception. Regina del Garda suite rooms are very nice in a brand new block, effective a/c. very short walk through campsite to beautiful beach. Campsite shop handy.

Stayed in August 2022

Strange policy where we chose to move elsewhere after 6 nights (booked for 9) we wanted to visit two differing areas of Lake Garda. Hotel tried to charge a penalty of 50% for the remaining three nights saying it was for modifying the stay rather than cancellation. Booking.com got involved and there seemed to be a 'disconnect' between their terms and the terms of the Hotel . In the end it was resolved in our favour and the penalty was waived. Just one to watch for , if you want flexibility perhaps make 2 or three booking of 2 or 3 days to ensure you don't get caught by the same policy.

All good, very nice clean apartment, modern decor, excellent facilities. plenty of good fresh food and courteous staff

Stayed in July 2022

prefer higher floor for view breakfast very poor limited parking lot poor Wi-Fi

stuff was great !!! nice and modern room very clean good restaurant for dinner

Stayed in June 2022

There are no dedicated lounge or bar area within the hotel. It is simply rooms. Other facilites are shared with the other hotel and campsite. They do not include a bar or indoor seating area where you can sit outside the restaurant. We booked to take dinner each evening of our stay. This was served in the area surrounding the pool. Part of the restaurant was in an area covered by awnings which were not good protection to poor weather. The food was not good - a salad bar, strodgy pasta most nights and small main course - certainly not what one would expect in Italy. We had excellent meals in the surrounding area outside the hotel.

The accommodation was excellent. We were not expecting to be on a site which shared facilities with another hotel - Antico Monastero and a large campsite who shared facilities. This was not clear from the description of the hotel.

Stayed in September 2024

The waiter was guarding the filtered water in the breakfast room and following the guests around the room..Water was available for sale only at minibar for 2€. Guests were permitted to drink filtered water only in the cafeteria, but not to fill up their bottles. The air conditioner was not working for 2 nights whole room was very hot and made it impossible to sleep.

Clean spacious rooms

Stayed in August 2023

Wi-Fi was rubbish or non existent in our room. Smoking needs to be better regulated where people eat. Preferably banned. Who can enjoy a great meal when others are poisoning you with smoke.

Breakfast was more than adequate. Staff were helpful and friendly

Stayed in July 2023

was great here.

Stayed in October 2022

Everything, no coffee one morning, cement walk in our room which looked unfinished, safe did not work and they said they were too busy to help, you call this 4star, more like 2star, breakfast was a laugh and disgusting, rude staff, had to walk thru a campsite to go anywhere past people outside their tents, need I go on? Won't go there again and Def will not recommend it to anyone, shame, this was our 48th wedding anniversary 4 days, 4 days we had to endure this place🙃

The pool

Stayed in September 2022

fantastic service

Stayed in July 2022

There were little sparrows trying to get morsels of food at breakfast. More effort needed to keep them away from the buffet table, not hygienic. There were lots of them, not just one or two.

The breakfast was abundant, something for everyone! The staff friendly and helpful. I could park near my room, very convenient for loading and unloading. I liked being away from the main road.

Stayed in June 2022

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Stayed in July 2024