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  5. Reviews of Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova-

Reviews of Avani Palazzo Moscova Milan Hotel -Previously NH Palazzo Moscova- This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Viale Monte Grappa 12, Garibaldi Station, 20124 Milan, Italy

#200 of 459 hotels in Milan

Guests' Choice

Review Score

Based on 312 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    7.9

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 25, 2025

    9.0
    A real palazzo
    • Leisure trip
    • Couple
    • Avani Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was a bit noisy at times. We also found some hairs in the shower and had a broken shower door. This was professionally resolved by upgrading us to the suite.

    We got an upgrade to the beautifull suite because of an issue with the shower. Great location and kind staff. The breakfast was as expected, with pretty good coffee.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Going to be my reference hotel in Milano from now on, great location and comfort
    • Leisure trip
    • Solo traveler
    • Avani Superior Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location, room, and ofc personelle

    Stayed in August 2025

  • Reviewed: August 21, 2025

    10
    A fabulous two days in Milan
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were all attentive and a big thank you to Mirko who went above and beyond to ensure our stay was great. Would definitely revisit.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Beautiful hotel in Milan not in a very safe area
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    We found clothes and a pair of shoes as well as a backpack at one of the tables at the entrance of the hotel of this category has never happened to us before. Also there was an unwelcome guest in one of the double room which was expulsed from the hotel, he was drunk probably drugged with a very bad aspect and manners, bare foot. He followed us after we left the hotel in the street and got closed and violent we needed to call the police.

    The building and the location.

    Stayed in July 2025

  • Reviewed: August 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Avani Superior Room
    • Stayed 7 nights

    Room was rather scuffed up and slightly dirty

    everything else

    Stayed in July 2025

  • Reviewed: August 15, 2025

    8.0
    Good hotel, nice location!
    • Business trip
    • Solo traveler
    • Avani Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I really don’t like it’s pillows, they were super uncomfortable! Also it very noisy if u open window, in my room there was no condition or it was not working and due to the really high temperature I had to sleep with open window

    Very goood location, a lot of restaurants close to the hotel, 25 min walk to Duomo. Rooms are small, but very comfortable. There is water, team and coffee in the room.

    Stayed in July 2025

  • Reviewed: August 12, 2025

    10
    A lovely modern hotel with exceptionally helpful and friendly staff. Our room was very nice and well equipped with every
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    This was a lovely, modern hotel. The receptionists were extremely helpful and friendly. We had unexpected upgrades, as part of a birthday treat and these were really appreciated.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Great hotel, good location - 20 minute walk to City Centre with very friendly and helpful staff.
    • Leisure trip
    • Couple
    • Avani Superior Room
    • Stayed 3 nights

    While there was a good selection of drinks, fruit, bread, cereals, cheese, biscuits and some cooked eggs, sausages and bacon - the section of cooked food was not particularly warm.

    The room was a considered a superior... and it was. It had a large comfortable bed, a mezzanine type with a sitting area and desk with a well equipped main bar. The room overlooked the front of the hotel and had a small balcony. There was access to a fully equipped gym and 1/2 hour admission to a spa.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Worth to stay once here to love and get back to this place!
    • Leisure trip
    • Family with young children
    • Avani Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, super breakfast, spa!! And amazing staff!

    Stayed in August 2025

  • Reviewed: August 4, 2025

    10
    Perfect to explore Milan.
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night

    We went for my partner's Birthday weekend, and the staff gave us a free room upgrade and added some very nice little details in the room to make the stay special. Thanks again! Also, the property's location was great, only a 15-minute walk away from the Duomo.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast staff not attentive

    very friendly and helpful reception staff. great restaurant recommendation

    Stayed in August 2025

  • Reviewed: July 26, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect. The staff were extremely professional.

    Stayed in July 2025

  • Reviewed: July 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely lovely staff, they went above and beyond for my partner's birthday which was great. The room was lovely and the location great, very near to the station.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Avani Superior Room
    • Stayed 1 night

    When we arrived staff were very friendly gave us a carton of water as it was very hot and we got an upgrade to a sweet, a good location not to far from the metro station, didn’t have breakfast so can’t comment

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location in historic hotel. Lots of amenities in the room. The customer service was outstanding!

    Stayed in July 2025

  • Reviewed: June 10, 2025

    10
    All perfect ☺️☺️
    • Leisure trip
    • Couple
    • Avani Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect (as always). Kindness and professionalism of all the staff. We will sure come back ☺️

    Stayed in June 2025

  • Reviewed: June 3, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Avani Room
    • Stayed 5 nights

    Excellent breakfast.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Avani Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff

    Stayed in June 2025

  • Reviewed: May 28, 2025

    10
    A perfect choice to stay
    • Business trip
    • Solo traveler
    • Avani Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    It seemed a bit old but doesn’t disturb at all.

    Perfect location, clean and comfortable rooms, a decent spa, breakfast with good alternatives and a nice bar. The hotel has a nice restaurant but there are many alternatives around if you prefer to eat out

    Stayed in April 2025

  • Reviewed: May 6, 2025

    10
    Wonderful City and hotel!
    • Leisure trip
    • Family with young children
    • Avani Superior Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    I liked everthing and the hospitality Witherspoon everybody that workshop there

    Stayed in May 2025

  • Reviewed: April 29, 2025

    10
    More than expected
    • Leisure trip
    • Group
    • Avani Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is very friendly and available.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    10
    Beautiful place to stay
    • Leisure trip
    • Family with young children
    • Avani Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel is an absolute gem of a find. When we arrived we found out we had been upgraded to a suite which was just incredible. The bed was very comfortable. The room was clean and had everything we needed and more. Staff were extremely friendly. We hope to come back again soon.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    10
    Excellent, would visit again
    • Business trip
    • Couple
    • Avani Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very courteous and helpful staff. Specially would like to mention Mirko who guided us very well with places to visit and dine.

    Stayed in April 2025

  • Reviewed: April 26, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Avani Superior Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was exceptional, got upgraded for free on arrival. The staff were so friendly and helpful with any requests. We had lots of luggage since we just finished a ski-season in the alps and they even brought our bags up to our room. Great service.

    Stayed in April 2025

Showing 1 - 25

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