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  5. Reviews of Hotel al Sotoportego

Reviews of Hotel al Sotoportego This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cannaregio 5595/A, Cannaregio, 30121 Venice, Italy

#19 of 298 hotels in Venice

Guests' Choice

Review Score

Based on 308 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.3

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 23, 2025

    10
    Excellent location, great value for money, well worth it.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    There was not a thing we didn't like about this hotel.

    Excellent location, was great value for money considering we only booked 3 weeks before travelling. Staff couldn't do enough, room was good size for 2 parents and child aged 7. Left plenty of water in the room all complimentary. Was an excellent stay.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Loved it, would absolutely go back again!
    • Leisure trip
    • Family with young children
    • Triple Room with Canal View
    • Stayed 3 nights

    If I had to pick something it would be to have a breakfast option even if it was with a partner business nearby.

    Class location, exceptional service.

    Stayed in August 2025

  • Reviewed: July 19, 2025

    10
    It was a great choice to stay at Hotel al Sotoportego. Will definetly come back!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked everything about it!

    Great location, beautiful decor, comfortable and clean room, great staff.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Is over

    Our host was a gem 💎! He made us a specific plan of all the things and places we had to visit. Little tricks to go and eat in places like Venice Venice hotel, etc. And the most important thing, and that's why he is great, HE LOVES HIS CITY and is able to transmit that to his guests. Thank you so much for an unbelievable holiday, the location of the place is the best in the city, waking up and go for a walk there is an actual privilege! Definitely recommend it

    Stayed in June 2025

  • Reviewed: July 14, 2025

    10
    A True Gem in the Heart of Venice
    • Leisure trip
    • Solo traveler
    • Economy Double Room with Canal View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about

    Better than just perfect. It wasn't my first stay in Venice, but the first one to REALLY make a dream come true! A nice location very close to the main attractions, an amazing canal view, and a cozy room with a very beautiful interior and welcoming snacks & prosecco. Extraordinarily clean. The staff was always helpful and very friendly, sending a special thanks to Federica, who showed me around the hotel. It was a pleasure! Definitely coming back :)

    Stayed in July 2025

  • Reviewed: July 9, 2025

    10
    We can’t wait to visit the magical city Venice again and surely staying at this fascinating hotel. 🥰
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was just great! 👏🏼

    This hotel is truly amazing. The decoration is fascinating as it makes you feel the authentic Venetian vibes. The hotel is located right next to the canal and very central. We had a double room with a balcony which we enjoyed the amazing view. The room facilities are vast which we had complimentary water, coffees, teas, milk and various delicious snacks. Above all, our host Federica is such a kind and lovely lady who made our stay even more special with her interest. We’ll be back soon. Lots of love from Cyprus, Em&Has 🙏🏼🌸💗

    Stayed in July 2025

  • Reviewed: July 1, 2025

    10
    Lovely hotel, Fair price, Great room, Central location. Would recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    No breakfast, Hotel is lovely, Room was fantastic. Lovely balcony over a canal. Bathroom all good, Air con etc totally perfect. We travelled and it was 30 degrees outside. Host/manager Luka was great and couldn't do enough to help.

    Stayed in June 2025

  • Reviewed: June 17, 2025

    10
    Great stay
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    It was an amazing experience, room was nice and clean, Tizian was extremly friendly. He gave us all the tips about Venice, we were able to check in early and we even got complementary cookies. Location was amazing. Over all an amazing stay!

    Stayed in June 2025

  • Reviewed: June 15, 2025

    10
    The best experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was in a very nice location. The room was so clean and aesthetic. The staff there were AMAZING. I can't stress that enough. The guy who checked us in (I'm sorry I didn't ask ur name) was sooooo lovely. He gave us the best tour and was so lovely. They had filled the fridge with lots of snacks and drinks on the house! The view of our room was SPECTACULAR. Nothing I'd seen before! It had everything you'd expect. They even gave us ear plugs in case it got noisy in the morning (again because of the fabulous location, it could get noisy) but homestly I have no issue with noise so personally it was fine for us. At the time of the check out another guy called Tiziano helped us so much with our luggage, lent us an umbrella and spent a lot of time explaining where to go and what route to take for a nice walking experience. Overall we really loved the hotel.

    Stayed in June 2025

  • Reviewed: June 14, 2025

    9.0
    Wonderful, magical, a memory maker.
    • Leisure trip
    • Couple
    • Economy Double Room with Canal View
    • Stayed 4 nights
    • Submitted from a mobile device

    Price, however that's Venice for you!

    Location was excellent. So many restaurants to choose from within a short walk. St Marks square only 10 minutes away.

    Stayed in June 2025

  • Reviewed: May 22, 2025

    8.0
    The stay was ok. It served its purpose.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairs.

    The location was great. And, the help at the front desk. It was very quiet as well.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    10
    Extraordinary experience next to the channel managed by lovely and passionate hosts !!!
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 1 night

    Nothing at all.

    It is just in such an excellent location in front of a channel. They are in all the details, both check-in and check-out were great, the cleaning, the deco of the room. One of the best experiences, super recommended. Comfortable bed and bathroom. We were thrilled by the view from the window. The view from the view was epic ! The attention received was 11/10. Luca very kind from the chat. And, we loved the most was the attention of Tisane when we arrived at the hotel. Tiziano's attention is just amazing. He had prepared a map of all the paths to deep discover the city, he explained with passion where to go, to eat, to see the sunset. We walked down hidden streets, crossed many nice bridges and visited different zones of Venice. The trip idea suggested by him for visiting the islands was wonderful. Chapeau ! Grazie mille por tutti ! We hope to see you again :)

    Stayed in May 2025

  • Reviewed: May 17, 2025

    10
    Excellent!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    A little bit noisy in the morning, because small street was nearby our room (locals were working in the morning on some building stuff or smthng like this), but this didn't change our point of view about this hotel, because everything was absolutely amazing despite of this.

    Staff is excellent! Overall vibe of this property is super amazing! Young man who hosted us at reception desk was full of knowledge about Venice and gave a lot of useful recommendations about our travel in this super beautiful city. The location of this hotel is also perfect - every attraction is nearby and also very good restaurant is also located exactly outside of the main entrance of this hotel. Highly recommended!

    Stayed in May 2025

  • Reviewed: May 8, 2025

    9.0
    For 1 star hotel it was a very pleasant surprise
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Charming, comfortable, clean. The staff is very friendly, welcoming and extremely helpful.

    Stayed in May 2025

  • Reviewed: May 6, 2025

    9.0
    Very enjoyable, old 16th century property with ambviance
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The property has a flight of steps to climb with bags. Although, our host was wonderful and gave us a hand with with ours!

    Location walk to many places, centrally located, plenty of good eating options walking distance from the property. Our host was fantastic, very helpful with suggestions for sights to see and places to eat. He also assisted us with baggage on the rainy morning we checked out and were headed to the Water Bus to the Train Station.

    Stayed in April 2025

  • Reviewed: May 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, big clean room, very helpful staff

    Stayed in May 2025

  • Reviewed: April 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Room was clean and spacious. Tiziano is a charming host with lots of useful information and recommendations. An absolute gem. He stored our luggage after check out and left water for our onward journey

    Stayed in April 2025

  • Reviewed: April 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit to much perfume in the room, but maybe it is possible to switch it off :) we just didn’t ask :)

    The location of the hotel is very nice. And the hotel manager Tiziano is amazing. Very nice, helpful and polite. Thank you!

    Stayed in April 2025

  • Reviewed: March 25, 2025

    10
    Favourite place to stay in Venice
    • Leisure trip
    • Couple
    • Double Room with Canal View
    • Stayed 1 night
    • Submitted from a mobile device

    Great recommendations list and check-in experience from our host, the room we’ve got was charming and directly on the canal (it was the one with a terrace that made our stay even more special), unbelievable value for money. Capsule coffee machine and kettle were much appreciated! There is no breakfast, but there are tons of nice places around (e.g. bar Tiziano serves eggs and is two minutes away) Do not be concerned about the one star hotel rating.

    Stayed in February 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The host was amazing. His welcome was so friendly. He showed us everything on the map - what is great to see, where to eat, he answered all our questions and he was very friendly.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    9.0
    Will be my future first choice in Venice
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The staff was extremely kind, available and helpful. The hotel very clean Position excellent

    Stayed in February 2025

  • Reviewed: February 24, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Perfect Location, cleanness, facility was all wonderful. Tiziano was very very helpful not only for stay but also dining, must see places that we didn't know earlier and more. It was beyond my expectations.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 7 nights

    Beautiful room, very good location and great staff who gave excellent tips about restaurants and things to do.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    10
    Wonderful stay with great amenities and a friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The room's window faced a narrow alley, so it was almost always dark. It could also be noisy at times - at night, people were arguing loudly, and in the morning, garbage collection was quite loud. It's worth mentioning that the shower was just a drain in the floor, covered with a wooden platform and enclosed by a fabric curtain.

    Absolutely loved everything! Excellent location with a detailed guide on how to find the hotel and get around. Friendly and courteous staff. The room had a soft and warm carpet, a coffee machine, bottled water, and delicious treats. Comfortable bed. Great recommendations on where to eat and what to see in the city.

    Stayed in January 2025

Showing 1 - 25

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