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Reviews of Hotel California This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Ricasoli 28-30, San Marco - Santissima Annunziata, 50122 Florence, Italy

#334 of 384 hotels in Florence

Guests' Choice

Review Score

Based on 209 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.5

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.6

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No self service breakfast.

    Stayed in July 2025

  • Reviewed: June 18, 2025

    8.0
    Old fashioned and relaxed, centrally located
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old world charm, great location, good breakfast selection, great value for money. Personally I loved the old fashioned style but it won't be to everyone's tastes.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast with buffet that you can not pick yourself (I'm not extravert that way telling other people what to put on the plate) There was a terras with plastic chairs just above my room and people where making noise when moving the chairs and walking on the terras till almost 1 am. I think if it was closed I would have had a good night sleep

    Location location location Staff was friendly They had a charger for me, I forgot mine There is a parking very convenient ( very expensive)

    Stayed in June 2025

  • Reviewed: May 16, 2025

    9.0
    Great value and rooms within steps of Florence's UNESCO Sites.
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night

    The room I received totally exceeded my expecations! Super spacious, nice big (and comfy) bed, a nice nice bathroom and shower and I especially loved the little chair and table near the window overlooking the street. Great value and price and SUPER staff. Thank you to the lovely young man (Elvis?) who made me a cafe even though I was embarassingly late for breakfast!

    Stayed in April 2025

  • Reviewed: May 4, 2025

    9.0
    Wonderful
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated, but charming.

    Location, fair price, good breakfast. Staff was helpful and friendly.

    Stayed in May 2025

  • Reviewed: April 7, 2025

    9.0
    very friendly staff, always willing to help
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night

    friendly staff, good quality, exceptional location.

    Stayed in March 2025

  • Reviewed: December 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Leaking water in the bathroom

    Stayed in December 2024

  • Reviewed: October 11, 2024

    9.0
    A wonderful place to spend our honeymoon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely decor, stunning view of the duomo

    Stayed in October 2024

  • Reviewed: October 5, 2024

    7.0
    Great location hotel, historic charm. Wheelchair access possible but limited.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Every time you leave your room, you have to give the keys to the person at the front desk. I am a wheelchair User so accessibility was a challenge and elevators were limited and in interesting places. Access several important areas like breakfast. Shower was next to the toilet, floods, the whole bathroom. But for a short trip, it was perfect.

    Great location, right in the middle of the city. Hotel has old-historic charm. breakfast was good and simple. Front desk was kind didn’t speak much English. Some wonderful restaurants and sightseeing nearby. Wonderful city to explore.

    Stayed in September 2024

  • Reviewed: August 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast area was crowded due to large number of guests at the time.

    Great location, very clean.

    Stayed in June 2024

  • Reviewed: August 22, 2024

    7.0
    Ideal budget location for anyone needing a convenient location to explore Florence.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Driving in around the area was a little difficult, particularly as streets were blocked/closed with roadworks which Google maps was not aware of

    Location was excellent for walking around city centre Florence. The valet parking adjacent to the hotel was a brilliant find and relieved the stress of this issue.

    Stayed in August 2024

  • Reviewed: June 25, 2024

    7.0
    Room view to the cathedral
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    There were not much space in the restaurant and not many options for breakfast. The stuff looked a little bit picky, as in with the fact that they were always insisting to leave the room keys to them whenever you were going out. The hotel didn't have any parking on its own. There was a private one which we had to use right beneath it.

    We had an amazing view of the D'Uomo from our room. Also, the internal walls were filled with paintings which gave us the feeling of being in a old and luxurious Florentine accommodation. We could also not ask any better for the location, right in the city centre and behind the cathedral.

    Stayed in April 2024

  • Reviewed: June 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is Italy as you would expect it to be

    Stayed in June 2024

  • Reviewed: June 18, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No problem

    Nice room and staff were very helpful. The location was great

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    Would recommend and would go back anytime
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, friendly staff, excellent facilities. Breakfast was good and a great variety

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Don’t have high expectations. Walking distance to the Duomo and Ponte vecchio and attractions
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning didn’t work

    The location and had parking arrangements

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Good stay in a great location
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Walls were thin and you could hear noise from other rooms, there were teenagers staying on the same floor who made a lot of noise during the night. Breakfast had very limited options, only few things to choose from. Bed was comfortable but pillows were not great.

    Great location, 4 minute walk from the Duomo, it was on a quiet street, could not hear noise from the outside. Staff were helpful, had no issues, I could leave my suitcase after checking out since I had time before my flight. Room and bathroom were clean, bed was comfortable.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Sweet
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small bathroom

    Location, Staff

    Stayed in May 2024

  • Reviewed: April 25, 2024

    9.0
    Nice hotel in the centre, next to the dome
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The door on the shower cabin was falling down.

    Very close to the main attraction of dome. Parking just next door. The family room was big enough.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 2 nights

    The hotel is very central and just 3 minutes away from the Duomo. It covers up the basic necessities and the price is quite good for such central location in Florence.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    The staffs are very polite. And they kept our luggage after we checked out.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom has one step higher, which is quite dangerous during nighttime hours.

    The location is very convenient.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Good for a short stay
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room and not good heat

    Good location, nice hotel in general.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and staffs

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Other visitors made lots of noise during nights and the shower was so tiny it was hard to use. The scrambled eggs on breakfast were so bad I couldn't eat them (dry and crazy salty).

    A beautiful and perfectly clean hotel in an excellent location.

    Stayed in February 2024

Showing 1 - 25

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