Unfortunately for our stay the air conditioner didn’t work during our stay. Although the owner tried hard for us to get it fixed, it had a fault. Otherwise, we were happy with the property.

The location. The owner met us at the place and even took me to a pharmacy as I was unwell- very hospitable and generous.

Stayed in July 2025

Great location, it's just a couple minutes' walk to Quattto Canto and lots of great restaurants around. Walking distance (around 10 minutes) to the central bus/train station. The hosts were very friendly and respond quickly to guests' needs. The room is clean and comfortable.

Stayed in August 2025

Perfect location. Two minute walk to Quattto Canto. Lots of mini marts around. Walking distance to the bus/train station. Excellent option

Stayed in June 2025

Little difficult to find and drive to. We had to go through the street market to get to the hotel.

Hotel in heart of the old city. Wonderful location!

Stayed in May 2025

Great service! Alessandro and Francesca were very helpful throughout the stay. We booked incorrect room type which was totally our misstep but they did everything possible to fix it. Very nice location close to public communication routes and monuments, multiple stores and restaurants on the street. There is iron available by request, no laundry service or washing machine, but you can find 24/7 laundry service close to the property.

Stayed in June 2025

Property is hard to find.

Stayed in May 2025

We would prefer a quieter night, so if you don't mind noise this is a good place to go, breakfast is arranged if you go over the road to the cafe.

The hotel room is above one of the liveliest bars and the noise from its music continues to at least 2 am so noisy but in a great spot, parking can be organized and is safely under the block.

Stayed in May 2025

Good value for money. check-in is smooth, i have arrived early, i could leave luggage at apartment. the airport shuttle station is close to hotel.

Stayed in May 2025

Bed not real comfortable.

Great location. Hosts were easy to deal with responded promptly to any questions. We found the bed a little uncomfortable but that is a personal preference. Overall would recommend.

Stayed in May 2025

No issues

Great location in the heart of the center of Palmermo. Francesca gave us great info for food and points of interest in close vicintiy to the unit. Francesca arranged hotel transfer to the airport. Fraction of the cost for a taxi

Stayed in May 2025

Sicily doesn't do atmospheric lighting very well (mostly exposed bulbs). The room would have been much more ambient at night with some warmer lights (not really as shown in pic).

Arriving by car down the main old town street can be a little daunting however Allesandro was prompt to meet us and a clear communicator about how and where to park. This small hotel is incredible for its location - you literally wake in the centre of everything. Room had double glazing to block out sound exceptionally well.

Stayed in April 2025

Steps away from Quatro Canti and countless beautiful and historical landmarks, various places to eat, few minutes walk from multiple bus stops, and more. The room is on the fourth floor, yet it is wheel chair accessible. There is a small elevator and lift on the entrance steps. There is surveillance 24/7. Host is accessible and quick to respond to our needs. The room is clean and comfortable. Great place for singles, couples or families.

Stayed in April 2025

The property was in perfect location and clean. Nothing to complain about. But we had a hard time finding our way to the property respectively finding parking for our car nearby. Alessandro could have been more friendly. He definitely did not go out of his way to be helpful. The heat/ AC in the bedroom wasn't working.

Stayed in March 2025

A bit more protein for breakfast. Room small and opened directly to breakfast area but appreciate not much they can with existing structure.

Great location, clean and nicely decorated. Friendly owners. Near lots of restaurants and sights.

Stayed in February 2025

Very sterile. The property was under tight security. I did not feel comfortable

It’s location

Stayed in February 2025

Great location and nice staff

Stayed in February 2025

Fantastic location in the old centre of Palermo. The host is kind and helpful. The room was a good size and even had a little balcony.

Stayed in February 2025

Close proximity to the historical centre

Beautiful room and view very comfortable and a lot of space to relax.

Stayed in January 2025

Our stay at Cassaro261 in Palermo was delightful! Located right in the heart of the city, it was the perfect base for exploring all the main attractions, which were just a short walk away. Despite being in the city center, they offer a parking garage—a bit tight, but the staff kindly took care of parking the car for us, which was such a relief. The room was lovely, with cozy vibes that made it feel like a home away from home. Everything comfortable and thoughtfully designed for a relaxing stay. What really stood out was the staff—they were incredibly polite, kind, and always ready to help solve any problem or answer our questions. Their hospitality truly made a difference. If you’re looking for a charming, convenient place to stay in Palermo with outstanding service, this is it.

Stayed in November 2024

The location was great but it is messy to reach the parking if you have a car - also at the time of the booking i didn t know that we had to pay the parking. The place is within ztl and no cars area. We decided to park outside the centre as was impossible to enter with the car. The room was very cold and the heat from the ac was not working. The room was on a very busy road so very noisy till 12 am

The staff, expeccially the lady in the morning was very gentle and kind and helped us with loads of questions. We didn t have breakfast but she offered one for us one morning as we were in a rush. Very kind again. Location in the centre - not convenient to bring the car. The room was very clean and cosy

Stayed in December 2024

I liked everything very much, the location is super, the hotel is good, the staff is very kind and understanding, thank you

Stayed in December 2024

Amazing location in the heart of Palermo right next to "the 4 canti" :) a lot of things to do in the area and Alessandro has been a great host!

Stayed in November 2024

Shower was not fully operating but still usable.

Great location, nice host, comfortable bed.

Stayed in October 2024

Room ac did not cool room at night. Street too loud to leave windows open at night.

Stayed in November 2024