Entrance door of the appartment is not too soundproof, in our experience if other guest are loud, it can be disturbing.

Clean, spacious room.Amazing location. Bathoom is very spacious also, soaps, basic necessities were provided.

Stayed in August 2025

Very central location, kind and professional staff.

Stayed in August 2025

The building is old . Needs to be renovated .

Central and convenient. Everything within walking distance ! Very helpful staff !

Stayed in July 2025

Bathroom sink wasn’t draining water properly and the air conditioner needed long time to cool the room.

Good location, fabulously looking antique building, clean and pretty room, very supportive and welcoming stuff.

Stayed in August 2025

Great location, friendly staff, clean!

Stayed in July 2025

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Perfect location, the staff is the best!!!

Stayed in July 2025

Cleaning the first day. Than substantially improved

Location and size of the room and bathroom

Stayed in July 2025

Staff was super friendly.

Stayed in July 2025

It’s a little bit louder during the night but that comes with being so centric

I loved how close it was to metro and shops

Stayed in June 2025

Our room had scaffolding outside so we were unable to use the balcony. Probably not the hotel's fault but looks like the scaffolding will be there for quite a long time. Try and book a room on the other side of the hotel.

Great location. Clean. Room had everything we needed. Staff were great. Very good communication.

Stayed in June 2025

I mean, it looks sketchy at first when you see the building but once you get upstairs, the room is AMAZING!

I loved that it had a ton of shops and restaurants at walking distance. Very central to everything.

Stayed in June 2025

The location of the apartment was top, everything was in walkable distance and the host was super nice he even let us check in earlier since we arrived before time.

Stayed in May 2025

Dislikes: • Noisy at night: Street noise and a late-night burger joint disrupt sleep. • Complicated access: Multiple keys make coming and going a hassle.

Likes: • Convenient location: Easy access to attractions and amenities. • Comfortable space: Rooms are large and feel clean and well-maintained.

Stayed in April 2025

Everything was great , we didn’t really liked the bed but it’s really a matter of taste :) A bit noisy in the morning because of construction.not a big deal

Stayed in April 2025

When you arrive at the property address,it's a bit confusing.You enter through huge Wooden gates which are very plentiful in Naples.There is a big Marble old stairway up.You get bit of shock but then you open a door on first floor into the accommodation.What a contrast and lovely surprise.Beautiful Reception, beautiful clean odours.Beautiful rooms.So clean , comfortable and well equipped.Guido The Manager Owner,So helpful ,welcoming and charming We noticed while taking a shower, that the rainwater shower didn't work.We reported it to Guido ,who by the way is available 24hrs on what's app,was so apologetic and moved us to his best room and got the shower fixed as soon as possible.The shower was wonderful, room plenty big ,Bed super comfy with dly house keeping and fresh towels.Highly recommend.

Stayed in March 2025

All good.

Perfect location for everything.

Stayed in March 2025

Door key! It’s so complicated to open ! You need a technic ! Need to pull the door, insert the key and turn right! Sometimes it’s work and sometimes it’s not. There is no staffs so there is no help at all!

Great location! I feel Napoli life everyday!

Stayed in March 2025

Very good location, you can easily access the metro and almost everything is walking distance. The staff was very helpful, and the rooms were clean. I can't ask for better

Stayed in February 2025

The room service could be a tad better. The quantities of toilet paper were simply insufficient for 3 people.

The location - on a small street branching off piazza Dante - is perfect for exploring Naples. The staff were very nice and accommodating. There is an elevator in the building - a must for families with buggies. Despite the central location the place is quiet providing great sleep quality. The bed was large and comfy. Overall we liked it very much.

Stayed in February 2025

Very lovely place, made our stay very comfortable! Working staff is exceptional, Guido was very helpful and kind! Thank you for making our stay so special and welcoming! Best regards!

Stayed in February 2025

The location was perfect to explore Naples! There we no issues with the Check-In and Guido was a friendly and very helpful host! We could leave the luggage during our last day there and pick it up before the plane home. Everything was clean and we even had a small balcony! :)

Stayed in December 2024

Best location, spacious room and bathroom. Staff was very friendly and helpful.

Stayed in November 2024

The safe could have been bigger.

The Maison de Charme is located in the heart of the old city just off the Via Toledo, moments from Piazza Dante and the metro station. It is also very close to Montesanto metro and a handy supermarket. We did not realise until we arrived how well located it is - ideal for exploring all parts of the city. We felt that we had a real Neapolitan experience. The staff were very friendly and very helpful.

Stayed in October 2024

location was excellent. The staff were great. I really appreciated the helpful communication prior to arrival about how to find and access building and room. They also arranged a taxi pixk up from the airport which worked well because of the good communication.

Stayed in October 2024