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Reviews of Best Western Plus Hotel Expo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Portogallo 1/P, 37069 Villafranca di Verona, Italy

#14 of 21 hotels in Villafranca di Verona

Guests' Choice

Review Score

Based on 162 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.9

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 2, 2024

    8.0
    Nothing much special
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. Spa is not included in room price and is not clearly stated on the description. Costs 15e per person 2. As spa is for extra charge it has some parts broken or provided appliences does not work! 3. Rooms lacks of noise insulation especially the sound from corridor. Also you can hear snoring or somedone talking at the neighbor room if it has a sharing door. 4. No complimentary water 5. Breakfast is very scarce and food was cold in the warmers

    Changed the room due to neighbor noise Warm room

    Stayed in May 2024

  • Reviewed: April 30, 2024

    7.0
    as expected - breakfast disapointing
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Single Bed
    • Stayed 1 night

    room

    good room - poor breakfast with industrial scrambled egg + unhealthy choices of food (lots of cake)

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Great staff , good food.exccellent service value for money. Will recommend this hotel anytime.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Walking in the street and finding public transport

    .The hotel was near the airport. Getting there one is welcome by a friendly staff and very helpful too. I couldn't have asked for more. I will recommend this hotel to anyone. I am particularly disabled. And I found the staff in the restaurant vary helpful to me. One cannot ask for more. The rooms were spotless and clean.i also enjoyed the gymn. My only tiny complaint.is that about about 4 am it gets a little cold. When I wake up.maybe an extra sheet. Or a thicker blanket Other wise I can find no fault with the hotel.Service excellent. Thanks

    Stayed in April 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty basic breakfast.

    Good business type hotel with comfortable beds and free parking. Quiet surroundings.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights

    I was also there a week before, with similar experience, but this week the price was much lower - apparently previous week there were some events nearby increasing the price

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 4 nights

    The location was good for my needs as it was close to destination of my business trip, and it is easy to access. The staff was very friendly.

    Stayed in March 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Liked everything

    Very friendly staff, clean,comfortable. Price.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    10
    It is a time to refurnish rooms
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Better cleaning and breakfast is less variety

    Position

    Stayed in January 2024

  • Reviewed: December 10, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    Parking availablek, out of town but not to far, friendly staff, meets company invoice requirements etc etc

    Stayed in November 2023

  • Reviewed: October 20, 2023

    9.0
    Always a welcoming return…
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything, not far from Verona but the local town is amazing.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Junior Queen Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The location isn’t perfect but it’s near all access roads and Villafranca di Verona (with nice restaurants in the area)

    Gluten free options available The spa Very clean premises + nice & thoughtful staff

    Stayed in October 2023

  • Reviewed: September 10, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    unfortunately there is one employee at dining room who is not making a good impression of the service. He is irrogant and rude.. but the management made up for us as an apology for his behavior. The location is far from city.

    Clean hotel ..good breakfast ..spaced rooms with good light. Nice resturant for dinner.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    9.0
    Very nice and pleasant stay!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could have better variety of savour foods.

    Very nice room with hydromassage bath.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    A wonderful hotel w/ Friendly Staff & Great Rooms--easily the best value-for-money hotel of trip!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The only downside is the hotel is located in more of an industrial area, but there are good restaurants and a bus stop nearby to get into the historic center.

    I was really surprised at how nice the interior was, both in the lobby and the room. Very chic, very nice, and super clean. The room had great A/C, which was a blessing in this heat, the bed was super-comfortable, the room was very quiet and the bathroom was nice. There is also a nice gym with equipment and treadmills too. We also loved that they had dog bowls and a small pillow for our pup. ALL the staff were extremely friendly, responsive and kind, and were quick to get us some more coffee pods for our espresso machine. The breakfast too was fabulous--a feast for kings with many types of breads, fresh fruits, tortas, eggs, sausage/bacon, yogurt and fixings, cereals, etc. One of our favorite places we stayed on our trip.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was good for us, but otherwise in a relatively shady area. Outside area could be greener.

    Very professional looking and feeling hotel. Clean rooms, all the amenities. Free parking. Great for short business stays. Good breakfast. Great service.

    Stayed in July 2023

  • Reviewed: August 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was excellent.

    Stayed in July 2023

  • Reviewed: August 9, 2023

    8.0
    Good location and very clean rooms.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 7 nights

    Location is very good. Housekeeping staff are very good. Cleaned the room every day with perfection.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Great comfortable place
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Long wait for the lift

    Great location

    Stayed in August 2023

  • Reviewed: August 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We just needed a place to stay overnight on our way south. Easily accessible from Autostrada, secure parking in own garage. Friendly staff and good breakfast.

    Stayed in June 2023

  • Reviewed: July 30, 2023

    10
    Great value large clean rooms with good choice for breakfast
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Queen Room
    • Stayed 1 night

    could not have faulted anything

    Great location out of the city near the airport and all the major roads, we had 2 room with interconnecting door, rooms were large and modern and spotless. Breakfast had plenty of options was a perfect stay for out 1 night

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    A hotel as it has to be
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 1 night

    Very good value for money ratio. Excellent room, with all necessary staff in the room, even slippers and bathrobes (many hotels try to economize on this now and look cheap. Not the case here) Very clean. Good breakfast. Very good parking. Best compliments to the hotel management

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice and comfort hotel

    Stayed in July 2023

  • Reviewed: July 12, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Really unattractive area around the hotel.

    Very clean, nice breakfast, convenient parking and friendly staff. Perfect place to stay while visiting Verona, around 20 minutes drive from the city center.

    Stayed in July 2023

  • Reviewed: June 18, 2023

    7.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be improved. Not so much choice for salty breakfast.

    Modern and well maintained hotel. Close to the highway and easy to reach in few minutes from the exit.

    Stayed in June 2023

Showing 1 - 25

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