Really, nothing. Everything met or exceeded expectations. If anything it was they only had soft boiled eggs, and I like hard-boiled. Can't find any flaws on this stay, would definitely stay here again.

Location was great. Close to all the things you want to see and short walk to main lagoon. Breakfast was a good value for the area. Nice continental breakfast. Had a bar / sitting area just off the lobby and prices were much better than expected for a Hotel. The staff was great, helpful, and knowledgeable about the off the beaten path places to eat, etc.

Stayed in August 2025

Great location. Close to ferry point so no need to drag your luggage for long. Close to everything you want to see. Daily housekeeping. Nice spacious rooms. Nice bathroom. Friendly Staffhouse. Option to add breakfast.

Stayed in August 2025

No tea or coffee facilities

Great location close to main area. Staff were very friendly. Old decor added to the Venetian style.

Stayed in August 2025

Wish there was more toilet paper in the room, if you didn’t have your room cleaned then you didn’t have an extra roll in case you ran out in the middle of the night

I loved the staff at the property. The location was amazing, you’re in the midst of venice but close to zaccaria ferry terminal so you can travel

Stayed in August 2025

Our stay at Hotel Fortuna was absolutely magical. The location is unbeatable, tucked away on a quiet street just a few steps from St. Mark's Square, making it the perfect base for exploring Venice. The staff was incredibly welcoming and helpful, offering excellent recommendations for restaurants and sights. Our room was charming, impeccably clean. We'll definitely be returning to this wonderful hotel on our next trip to Venice.

Stayed in August 2025

Very good breakfast.

Stayed in August 2025

Loved the accommodation, the property and the service. All the staff were kind to us. The manager was a jolly man and we enjoyed conversing with him. An enjoyable stay for us ( 2 adults + 3-year old kid )

Stayed in July 2025

Nothing comes to mind. I had an excellent stay.

The room was cozy, clean and roomy. The staff was friendly and helpful. The location was perfect. Air-conditioning in the room was awesome.

Stayed in July 2025

Nothing.

Amazing location and well run hotel. Very much appreciated the room with balcony and the elevator access in an old building. Reception members were great to chat with.

Stayed in July 2025

Nothing to say....

Location excellent!! Hotel perfect for our short stay

Stayed in July 2025

Interior is older/retro but all in good condition and clean so pretty much fits the style of that hotel, but might not be everybody’s taste.

Very friendly staff and great location.

Stayed in July 2025

Charming family-run hotel in a great location.

Stayed in July 2025

The downsides were that there was no refrigerator in the room, and the hotel and its furnishings were old. The bathroom was not practical.

The hotel's location is excellent. Everything is within walking distance. You have to pay extra for breakfast, but the buffet breakfast is very adequate and worth the price. The hotel staff is very attentive and helpful. All in all, it was a great value for money hotel. It met our needs.

Stayed in July 2025

Nothing.

Very nice and friendly staff and perfect location for tourist attractions and water terminals.

Stayed in July 2025

We enjoyed all our stay. The only thing which may have helped would be a fridge to keep drinks cool in the room and maybe a water fountain in the hotel as the only taps are in the bathroom. However these are very minor things and I am sure we could have asked the staff to use facilities on site somewhere however we decided not to. Also there is a public water fountain in the square 2 minutes walk walk away

The hotel room was a lively size and the decor was perfect for the environment of Venice. The location is perfect as it is 5 minutes walk from the St Mark Square. All the staff were amazing and very helpful whenever we needed help. Fully aircon which really helped in the hot Venice sun and simply a beautiful hotel especially for the price. Simply amazing.

Stayed in July 2025

instructions for operating the a/c would be nice

Diego was so friendly and helpful and made us feel welcome

Stayed in July 2025

Great location, helpful staff, very clean, very "personal". We loved the old-fashioned aspects of it, while everything which needed to be modern was in fact updated.

Stayed in June 2025

Nothing.

The location! Convenient, but nestled In the middle of shops and restaurants. One of our rooms had an awesome terrace overlooking the cobblestone street. Staff was great! Nice breakfast.

Stayed in May 2025

I think that the front door of the hotel could have Key code access rather than a doorbell. We had to wait for a while in couple of instances when reception was not occupied.

This was a good hotel in the perfect location. There were restaurants at our doorstep access to all attractions and a great vibe in general.

Stayed in June 2025

Nothing.

Everything.

Stayed in May 2025

Great location and staff.

Stayed in May 2025

The hotel has an excellent location very close to the main attractions. It is also surrounded by many bars and restaurants.

Stayed in May 2025

We opened the windows to let in some fresh air and a lot of mosquitos came in. Luckily we had insect repellent. No kettle provided in room.

Excellent location close to the Vaporetto and St Mark’s square. Clean, good value and it was handy having an elevator to move our luggage. Spacious room with plenty of space for our bags. Friendly hotel staff. Provided us with a free map and advice on Vaporetto lines.

Stayed in May 2025

Mosquitos were a problem if you left windows open....however, no need to with heat pump/AC unit in room

Fantastic location...staff were very friendly and offered Great insight on public transportation and restaurants

Stayed in May 2025