everything was amazing !

Stayed in March 2024

The atmosphere, the property and the staff were excellent.

Stayed in February 2024

Quite a walk to the busy places

Amazing rooms and staff

Stayed in January 2024

My luggage was lost and the hotel worked hard to find it for me! The service quality is the best in my travels in the world! If you want to request any supplies for the room, the response is very fast, unlike the five-star hotels I have stayed in, which are very slow, like on vacation! This hotel is the best in the world that I have ever encountered in terms of catering, ability to solve difficult problems, service standards, and staff quality! Including its Renaissance design, it is a rare museum!

Stayed in January 2024

Simply Beautiful! Such a memorable stay that would never be forgotten!

Stayed in January 2024

Nothing we didn’t love!

Everything was perfect. We stayed for our anniversary, and they went above and beyond to decorate our room with rose petals, champagne, cake, and even left candles by the bath. The room was immaculate and so clean. We appreciated the turn down service and the consistently high level of service and attention. Can’t wait to come back!

Stayed in January 2024

The Christmas decorations were a bit too much, I couldn’t experience the Four Seasons architecture and interior because the decorations were obstructive.

One of my favorite hotels to stay in. The location was perfect, walking distance from any where.

Stayed in December 2023

for what it offers it is very expensive, to get to the spa or gym you have to leave the hotel, which is strange when you are wet, they don't have an indoor pool, the hotel is far from the center

quality services, the hotel was clean

Stayed in December 2023

The hotel was far from the city center. However, they offered us a shuttle service to go there during the day.

My stay at the Four Seasons Florence exceeded my highest expectations. Everything was exceptional, and the service was better than anything I experienced. I will definitely come back again soon.

Stayed in December 2023

Everything was perfect but unfortunately every time we had breakfast we gave them our room number and they didn’t tell us that breakfast was not included, and they made me pay 110 euro per couple every day for breakfast which is not worth it as we only had coffee! All hotels usually when they ask for your room number they respond if it’s included, if not they’ll tell you we will charge you!

It’s my favorite hotel in Florence, the experience was outstanding and the service exceeded our expectations.

Stayed in December 2023

Nothing at all

Every thing was great and excellent service.

Stayed in November 2023

I just thought that 1500 euros per night exceptionally high which the hotel did not equal

Complex and varied charges Should have been included though

Stayed in October 2023

The hotel is like a museum, there’s a nice photo to be taken at every corner of the facilities. It is definitely the best hotel in Florence and one of the best in the world.

Stayed in October 2023

“Cold” staff

Beautiful and “warm” place and surroundings

Stayed in August 2023

we were disappointed to be housed in the Villa. rather than the main hotel, particularly because breakfast is an altogether more pleasant experience on the other side!

Stayed in August 2023

The property was stunning, the staff was super attentive, service was excellent. It was truly a relaxing stay

Stayed in August 2023

The beautiful pool was so crowded and loud They could have a separate pool for children

Location and room are excellent

Stayed in August 2023

Only nag was there were 0 plant-based options at the restaurant lunch menu by the pool. Out of 23 options there should be at least 2 so to not have any was a disapointment. That said, the chef did create something for us which was very good (although I stll think guests should be given a wider choice to begin with).

Lovely setting - great staff

Stayed in August 2023

Amazing location and building

Stayed in July 2023

Some of the staff in the restaurant, doormen and the pool ( Leoni) were not welcoming and can improve

Beautiful gardens and amazing art and a nice pool- concierge was very helpful and did great. Conor at the pool was wonderful

Stayed in July 2023

Not enough normal sockets within the room, particularly by the bed - everything is wired for the lamps etc which you cannot change. They have old-style USB ports by the bed which is fine for most devices but not suitable for other things. Weird system for payment: they keep charging your credit card randomly throughout your stay without informing you what it’s for or giving you a receipt at the time which makes it complicated when checking-out. You don’t know what charges will actually be taken or which charges will be reversed until you’ve added everything up and paid/recouped the difference. It would be much easier if they just charged a certain amount on check-in and then the balance on check-out, so two payments as opposed to the five that we had for our three-day stay.

Like an oasis within the city centre. Very friendly and professional staff.

Stayed in June 2023

all good here

Fantastic place

Stayed in May 2023

everything was amazing

historic building and the decor

Stayed in May 2023

nothing… I enjoyed everything

the stunning grounds of the garden, well kept and immaculate. the stunning gym that overlooks the garden and the beautiful spa overlooking the pool.

Stayed in April 2023