Nothing

Grand old building in superb location

Stayed in July 2025

If you are travelling with your own/rental car, this can be trickly. Firstly there's restricted zones which you must avoid and it's not easy to know (even with Google Maps) which roads are allowed and which roads are not allowed. You need to buy the restricted zone access everyday you wish to take your car out/in. Moreover, parking is a stress at the hotel - there's always a military car waiting near the hotel entrance asking you to move your car immediately even before the Vallet comes to park your car.

The property itself is a gem. It's like living in heritage property. The location is fabulous and absolutely in the midst of most happening place but yet private and calm. Staffs are fantastic!!! Finally, breakfast is really good and the ambience is such that you would want to sit and enjoy your morning coffee to the fullest. Rooms were sufficiently big for our needs, clean and overall very happy with the stay.

Stayed in August 2025

The room is big. Breakfast is good. I felt safe walking around the area day and night

Stayed in August 2025

Smoking allowed in lobby. Had to pay an extra person charge when we were just two people (husband and wife) in a room with a king-sized bed. Was told the price I was quoted was based on one person only. Our room was already pretty pricey so with the added fee it was fairly expensive.

Beautiful rooms and hotel. Quiet location. Extremely clean room with beautiful linens.

Stayed in June 2025

All womderful

Clean, roomy and comfortable. Great location in an historic setting. Walking distance to wonderful sites and restaurants.

Stayed in June 2025

Aircon is a little poor

Location, easy to get too and off the beaten path.

Stayed in July 2025

We have stayed here several times over the last 15 years and are sad that the level of service has declined considerably. At reception there was a long wait for check out as THREE staff dealt with one group of guests who were querying a booking. It was only when I asked a member of staff in an office to help us that we finally settled our bill. Trying to be served a drink in the courtyard was time consuming and unnecessarily stressful. Come on! We are your guests- treat us with respect!

This is an incredible hotel! The building is amazing. The rooms are beautiful and so quiet. Breakfast is a feast and the staff are attentive and efficient.

Stayed in June 2025

Nothing to add

The room and bathroom was spacious, comfortable and clean. Staff were exceptionally helpful and professional.

Stayed in June 2025

The property was perfect.

The hotel was perfect with amazing architectural features especially on the ground floor lobby and dining room.

Stayed in May 2025

It was a beautiful hotel in an excellent location. I loved that it was unique since it was in a historic building that had been turned into a hotel. The rooms were comfortable and not cookie-cutter. The staff was very helpful and pleasant.

Stayed in May 2025

Few number of staff were not friendly like their colleagues.

Being a more than 200 years old building converted into a very beautiful hotel with specious old fashioned yet modern rooms. Location was super excellent and courtyard is peaceful. However, Price was high.

Stayed in May 2025

The bed was easily the hardest/stiffest bed ever.

Close to all the mayhem but far enough away not to be disturbed by it. Good restaurants and bars very close by.

Stayed in May 2025

We stayed for four nights in a comfortable and spacious room. Staff at reception and at breakfast were friendly and most obliging. The manager was charming.

Stayed in May 2025

Nice breakfast in Hotel main dining room.

Stayed in May 2025

There is valet service, but driving through the alleys of downtown Palermo to reach the hotel is not that great.

Traditional hotel with a very professional staff. Rooms are spacious and quiet. The position is very central. Breakfast is memorable (don't miss the caponata and the ricotta).

Stayed in May 2025

Food rather ordinary.

Good location.

Stayed in April 2025

The bed was too hard

The food was exceptional and the staff was amazing. The building was like a museum with incredible history.

Stayed in April 2025

I needed a help with the internet but the recepcionist didin’t help me.

Stayed in April 2025

Beds could use an update

Location, beautiful building and nice staff

Stayed in October 2024

Breakfast was good with everything one needs on offer. The staff very nice

Stayed in October 2024

Great place,thanks for everything, want come again for longer time

Stayed in August 2024

The property is nostalgic - its history is everywhere within its walls. The main room is lovely, and the location is exceptional.

Stayed in October 2024

Rooms could use a little upgrading. Parking is a bit of a challenge.

Great location. Excellent desk staff and breakfast service.

Stayed in October 2024

Closure walking distance from all the core sites. Decent distance to the train station. The breakfast was great as were the staff, especially at breakfast.

Stayed in September 2024