I am been nit picky here but we got the jr suite with sea view and in the booking confirmation it should the sr suite photo. The view was still awesome, but it felt like a minor bait and switch. Also, these photos were not on the general photo tab. They were specifically for this room. Also the pool and spa are very nice. I just expected a bit more for the price.

The view was spectacular and you close to everything to do travel wise. You are 40 min Pompeii, 90 mins from Almaphi coast, and a 20 min ferry to Capri. The food, staff, including the concierge were top notch. Best breakfast in Sorrento.

Stayed in April 2024

Nothing

Beautiful traditional hotel in extensive grounds.

Stayed in September 2023

No tea or coffee in the room

Perfect location . Immaculate, staff very attentive.

Stayed in August 2023

Wonderful hotel, looking at the Bay of Naples/Vesuvius from our room/balcony Ate at the Michelin restaurant - food was fantastic Biggest selection of cakes/pastries even seen at a breakfast - and they were scrumptious Wonderful piano playing at breakfast - absolutely delightful Also the pianist in the evening was fantastic - the atmosphere created on the balcony was really special

Stayed in July 2023

Beautiful place, perfectly situated with convenient elevator down to the port for easy ferry departure. The service was amazing, including a live piano player during our sumptuous breakfast. Amazingly attentive and friendly staff.

Stayed in July 2023

Absolutely zero complaints. We will return to this hotel.

This hotel was divine. Centrally located, fantastic staff, and the most beautiful terrace overlooking the bay.

Stayed in June 2023

N/A

position on cliff edge over bay… views The stunning gardens setting The decor The fabulous staff

Stayed in June 2023

Internet connection patchy in bedroom

Location, staff friendliness, views

Stayed in May 2023

Absolutely everything was exceptional! The staff, the hotel, the location. Best hotel I have ever stayed at!

Stayed in May 2023

nothing

the location was fantastic, right downtown, but far enough away from the traffic noise. the hotel is on a cliff overlooking the sea, with a great terrace on which to enjoy an aperitif before walking into the adorable downtown for dinner.

Stayed in November 2022

Everything about this hotel is amazing. A stunning building with beautiful architecture and interiors, the gorgeous terrace and views, the amazing staff who are friendly and help with every need as well as all the luxury 5 star touches that felt so special. Our evening in Terazza Bosquet was the best fine dining we have eaten at for some time. Thank you all for a wonderful stay. I have convinced my husband to renew our vows here in the future!

Stayed in November 2022

Everything was either excellent or exceptional especially the hotel staff. Great decor and large rooms Located in the center Nice breakfast

Stayed in October 2022

Extortionately expensive restaurant, $40 EUR for a sandwich or burger which whilst delicious, did not justify the prices.

Were treated to a complimentary upgrade as we were on our honeymoon. Beautiful hotel, immaculately presented with the most stunning balcony overlooking the marina. One of the finest hotels I've ever seen.

Stayed in October 2022

price/value

location

Stayed in September 2022

Not a thing!

The most exceptional stay we have had in a very long time. The hotel, whilst large, makes each guest feel like the most important person there which is quite a feat! They went above and beyond to make sure our stay was brilliant and they certainly delivered. The hotel is beautiful, the breakfast was excellent and our room was stunning. We cannot wait to stay there again.

Stayed in September 2022

Everything!...the location was perfecrt, the hotel garden was beyond amazing, the terrace was beautiful and breakfast delicious...best hotel in sorrento hands down

Stayed in August 2022

Probably the best hotel we’ve ever stayed at. In this instance, you get what you pay for. With a place like this, you don’t need to venture outside the walls of the property. It has the best restaurants, best bars and views of Vesuvius to die for. The staff were incredibly professional, yet they would also remember you and have a laugh with you. We probably had the best pizza we’ve ever eaten at L’Orangerie (the restaurant nestled between the huge outdoor pool and the gorgeous orange groves - try the homemade marmalade by the way!). The Michelin Star restaurant, Terrazza Bosquet was incredible. Attentive service, knowing when and-more importantly-when not to approach, imaginative appetisers, genius wine pairings, delicious food and an even more delicious view - this was the cherry on top of what was already an amazing stay!

Stayed in August 2022

The most magical hotel in the heart of Sorrento. By far the most exquisite hotel I’ve stayed in.

Stayed in May 2022

Excellent , could not fault the hotel, high standard

Stayed in July 2022

Everything was really well-done and the personnel did an amazing job in every task asked.

Stayed in June 2022

Nothing.

View and room. Also restaurants were outstanding. The staff were just superb

Stayed in June 2022

Breakfast.if you wanted cooked bacon eggs ect,it unfortunately was poor

Stayed in June 2022

the property was wonderful could not fault anything. we have stay in wonderful hotels all over the world but this would be the best in every way.

Stayed in June 2022

Very expensive room charge, as expected for a leading hotel. Approx $1500.00 USD a night for a top tier room. But the experience is first class so it is well worth it.

Outstanding world class hotel with extraordinary staff. Attention to detail and to your every need as a guest. Incredible buffet breakfast that has table after table of pastries and fruit and cheeses and meats and eggs etc. or, you can eat in your room. We had a magnificent terrace which overlooked the sea. Great staff. Attention to detail. Lovely evening cocktail space on the grand terrace.

Stayed in June 2022