The indoor pool didn't look inviting, games for the kids could be nice :) Otherwise all was very good

The amazing view, the staff- one of us even had a birthday and they surprised us with cake and birthday wishes! , the big room, the breakfast.

Stayed in August 2025

Pity we were there in the afternoon when the outdoor pool is in the shade.

Wonderful hotel in a fabulous location high in the Brenner valley. The dinner was delicious and the breakfast even more. Nice garden with pool and larger indoor pool. There is also a very good onsite spa with excellent therapists. Nice to have a basket for the pools and robes in your room. Plenty of parking possibilities. All staff is friendly and very hospitable.

Stayed in June 2025

The bed was a bit hard, everything else was splendid

Stayed in August 2025

The indoor pool area was a little tired as was our bathroom. However everything functioned perfectly well! A couple of the young staff were giggly and need a little more training Eg. In opening and pouring wine, but we were all young once… There is very little not to like!

The hotel gave a very warm welcome, from the friendly pick up at the station to the welcome drink and friendly staff. The hotel was incredibly generous with their large buffet for breakfast, enormous dinner in the evening and a huge buffet ‘snack’ in the afternoon! The service was always polite and friendly. The owners Lukas and Matteus and receptionist Judith, were so patient answering many of our questions, making suggestions for our walking routes, planning our onward travel etc. The walking is fabulous. Excellent freely available maps with all the different numbered routes marked. A guest card allowing free travel on the hourly bus service meant lots of opportunities to begin walks at different points. The views from our balcony, from the terrace and all around are beautiful. The flowers and hotel garden were lovely. We had a wonderful week!

Stayed in August 2025

The whole spa experience was ruined for the whole duration of the stay by families who had kids running around and screaming. We are fine with children running around and having fun in the garden and outdoor pool of course, but they absolutely have to be well behaved in areas such as the spa, which is meant for relaxation. Here it was from the relaxing, peaceful and silent experience that's advertised on the hotel site. I would suggest making the spa / interior pool area child free, (especially when there is already an outdoor pool outside!) or much more supervised: perhaps the staff should come here more often to check on the noise, the room echoes a lot so with children in it, the whole spa becomes unusable. It really was a downturn for us as it's one of the reasons we picked this hotel in the first place. Also, there was no kettle/tea/coffee in the rooms and we found that a bit lacking compared to similar hotels we've stayed at. No AC either, which is an issue when temperatures go up but on our stay it wasn't much of an issue, just something to be aware of.

Overall amazing stay, we were in one of the recently renovated rooms and it was really confortable, clean. Breakfast had many options for all tastes and dinner was also good and creative, especially for the price. Location is amazing for visiting the Dolomites, and the view is breathtaking! We particularly enjoyed the outdoors spaces and how beautiful the garden is, with all those flowers everywhere. The staff is very friendly and welcoming as well

Stayed in July 2025

It was a heatwave and there is no air conditioning in the rooms. We gather this was very very unusual for the area but it did make sleeping difficult. A separate light bed sheet would be useful.

Beautiful location, friendly staff, lovely food generously supplied. Gorgeous garden, family atmosphere/friendly. Parking available. Quaint village.

Stayed in July 2025

Spa cleanliness. Value for money for pet

Staff and food.

Stayed in May 2025

Everything, cleanliness, location, facilities, staff, inner decorations

Stayed in May 2025

Non

Grait location

Stayed in April 2025

Need to refill the cups more often in the spa. Bottle of water too expansive, more expansive than a beer

The staff, the room

Stayed in February 2025

Super clean and fresh like it was just built yesterday , the views are outstanding, the reception stuff was super friendly with early checkin and late checkout, 100% recommended

Stayed in January 2025

Road to the hotel is narrow and winding, which is compensated by an amazing view.

It is a professionally run family hotel with an amazing view. I recommend half board - 4 course dinner menu with local specialties was great.

Stayed in December 2024

Nil

Breakfast & Dinner were perfect - Rooms view are great - You have to plan the journy very well to reach the hotel. Try to stay in the hotel without driving long distance next day

Stayed in October 2024

The dinner could be approved. We tried everything on the menu and honestly the only good thing is the salad and dessert buffet.

Facilities and views are great. Breakfast is quite good. Staff are friendly and helpful. Highly recommend!

Stayed in August 2024

I booked 2 rooms, one of them was really warm but the personal gave us right away a ventilator.

Location of the hotel was great. The cleanness of the rooms was very good. The hotel has a lot of small details that makes you feel welcomed, even when I checked out, I was given a box of Tee bags, nice detail.

Stayed in August 2024

The bed was way too hard for me. I had a hard time getting some sleep. The personnel in the restaurant missed to take our drink order.

Bigger spa than I expected. The man in the reception was really great, he alone earned an extra star for the hotel! :) (I'm sorry I never cought his name). It was a large enough room and balcony. And a terrific view!

Stayed in July 2024

with a given "10" rating, there is nothing really to dislike. Just as food for thought for future investments at the hotel: The area of the outdoors sauna lags a little bit behind the rest of the hotel in terms of atmosphere and "Substanz", maybe it can be refurbished in the near future.

It's hard to rate this hotel anything else than a 10. We had a huge spacious suite "dolomiten suite" with great views. The roomkeeping was doing such impressive work that the room looked like new every single day. We enjoyed the swimming pool, the sauna and the abundance of food. The Klausencard with free bus riding and free cable car to Rittnerhorn was a nice extra. We would definitely return.

Stayed in July 2024

No water heater - no AC. I suggest to have the windows net to prevent flys and insects from entering the room. To allow keeping them opened while sleeping.

Room size - view

Stayed in May 2024

- Curtains in the room where not blackout (not even close to that) - unless we missed some layer/mechanism - and there was sun in the room very early on (we stayed there in August). Other than that, the place was perfect.

- Very nice location/view and free parking - Very friendly and helpful stuff - Modern/renovated bathroom and comfortable bed in quiet, spacious room - Excellent breakfast - Great value for money

Stayed in August 2023

We loved everything.

We had a really fantastic time at hotel. Staff was amazing and very helpful, personal thanks to Lucas who take care of us :) Food was delicious and the facilities were relaxing, clean and made our stay very comfortable. Location was really great!, hope to come back again.

Stayed in August 2023

The only thing that stops me from spending more time there is that the hotel prices in the whole region are a little pricey. It is not that this hotel is more expensive than the rest, it is just that the whole destination is a little bit pricey.

I absolutely loved it. This would be my preferred location for stay in the area and I would love to come back. The view from the room was superb. All hotel areas like the terrace or the pool areas were really nice to spend time at. The parking area was also very comfortable. The staff was very friendly are caring all the time. We also got passes for some cable car rides and pools in the area which was also a nice little cherry. I also liked the hiking in the area more than hiking in Meran. The LTE signal in the hotel was good enough. In another hotel in the Meran area I had no signal in the room.

Stayed in July 2023

Terras could do with some athmosphere, some light music would go a long way. Bar is rudimentary

Location and dinner were excellent

Stayed in July 2023

Thanks to all the staff for making this short stay an enjoyable one. Property is amazing and the view from my room was just outstanding!

Stayed in May 2023

Amazing choice of food for the continental breakfast. Five course evening meal of very high quality produced by the chef and team every evening. Spotlessly clean throughout. Friendly, attentive team.

Stayed in April 2023