Via Gaetano Pilati 20/22, Lungarno del Tempio, 50136 Florence, Italy
#271 of 384 hotels in Florence
Guests' ChoiceBased on 420 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.0
Facilities
8.6
Staff
9.3
Value for money
8.3
Free Wifi
8.7
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End of dialog contentReviewed: August 17, 2025
Mindaugas
SwedenVery nice, clean and well equipped rooms. Friendly and helpful staff. Not so far from Florence center, easy to walk to the center, main river, possible to find cafeterias, bars, restaurants in the area around. Possible to use hotel's SPA. Possible to park a car in hotel parking.
Stayed in July 2025
Reviewed: August 17, 2025
Amrita
BelgiumLoved the location - very quite and local neighbourhood. Easy to travel to the centre. Room was super comfortable and was a lovely stay.
Stayed in August 2025
Reviewed: August 15, 2025
Glamsch
United StatesThe only problem with this property was in the bathroom poor ventilation it was a little stinky
The property was in a quiet neighborhood outside of Florence. There was a nice restaurant and bar right next-door. It was clean the pool and spa was amazing. Highly recommend.
Stayed in August 2025
Reviewed: August 14, 2025
Andrea
BelgiumBreakfast
Stayed in August 2025
Reviewed: August 5, 2025
Marcell
HungaryHidden expenses. Using the spa and parking is and additional cost which was not mentioned when booking. Booking.com also wrote that the city tax is included in the original price but they charged us when checking out anyways. It was around 200 euros extra that we had to pay for the above in the end. Overall the price is still good, but i'd rather have these included in the first place to avois having bad taste in the mouth at the end...
A proper hotel with proper breakfast. It has a spa and a parking lot. You can walk to downtown easily in 30 minutes. The price is also good.
Stayed in August 2025
Reviewed: July 29, 2025
Kacper
PolandThe stuff was very professional and friendly. People on reception helped us with our bags after the check out let us leave the car on the hotel parking so we can enjoy our wine tasting even gave us umbrella when it was raining! Top of the top!!
Stayed in July 2025
Reviewed: July 28, 2025
Daniel
United KingdomThe bathroom was a bit cramped, and the breakfast area was a bit limited. Location wise - it's about a 20 minute bus journey into town. You gotta check the bus times!
Spa is really nice, room was comfortable and clean. I really appreciated the drinking water policy, with a reusable bottle in the room, and multiple refill stations in the hotel.
Stayed in June 2025
Reviewed: July 25, 2025
Luke
United KingdomWe weren’t completely sold on the breakfast, but with so many great spots to eat in the city, it wasn’t a problem.
A clean and welcoming hotel with a lovely energy throughout. It had an authentic Italian charm, which really added to the experience. While the walk to the city centre is a bit long, it gave us the chance to see so much more of Florence — little streets and sights we might have missed if we’d stayed closer in.
Stayed in June 2025
Reviewed: July 24, 2025
Mapule
NetherlandsA bit out from the centre (we knew this ahead of time, but worth pointing out). It was easy getting into town with bus 14 and it took about 15 minutes at most.
The property had the friendliest staff that were keen to assist! The facilities were clean, comfortable and had everything we needed.
Stayed in July 2025
Reviewed: July 23, 2025
Anita
HungaryVery kind staff, especially Alessandra.It is a perfect place for a short trip.
Stayed in July 2025
Reviewed: July 22, 2025
Pallavi
IndiaFood options were mainly near santa maria , that was the only downside.
The location is around 4 km from the train station. The overall experience was great and staff was really helpful and charming. They were very hospitable. The room came with a balcony and which gave a good experience. The hotel was well maintained and so was the room. It is a great hotel to chose :)
Stayed in July 2025
Reviewed: July 21, 2025
Travelsandi
United StatesThe staff was great. We arrived late and the gentleman at the front desk was very nice and helpful. The breakfast was amazing! The room was clean and spacious. I would stay again.
Stayed in July 2025
Reviewed: July 20, 2025
Avina
United StatesI only can say that it was great experience.
Stayed in July 2025
Reviewed: July 11, 2025
Angela
IrelandIt was a little bit away from the centre but there was a regular bus service about 50m away.
We were given a “mini apartment” type room in the courtyard. Well equipped & spacious. Wonderful scent of jasmine in the evening 🤗 The staff were friendly & helpful. There was a facility in the foyer to refill your drinking water bottles. As we didn’t want Spa treatments, we were able to book time in the swimming pool only for a small extra charge.
Stayed in June 2025
Reviewed: July 5, 2025
Kunal
United KingdomLovely room.
Stayed in July 2025
Reviewed: June 29, 2025
Muhammet
TurkeyLocation is not so close to city centrale.
Staff was warm and helpful, room was clean and well prepared.
Stayed in June 2025
Reviewed: June 29, 2025
Mohammad
KuwaitNothing everything was amazing
The room and the facilities of the room were amazing, the staff were extremely helpfull and pleasant
Stayed in June 2025
Reviewed: June 26, 2025
Rajesh
United KingdomEverything was super good nothing to comment at all. We really enjoyed the stay
Stayed in June 2025
Reviewed: June 25, 2025
Ying
ChinaThe beds were a bit small, and so was the shower booth. Daily 2 free bottled water should be included in the room cost:)
The room was quiet and clean, and the staff was very friendly. It was a nice touch that the TV had English channels.
Stayed in May 2025
Reviewed: June 23, 2025
Joseph
United KingdomNothing
The hotel and its facilities are beautiful and modern, we were given a free upgrade as we arrived slightly before check in, and we ended up in a suite with a living room! We paid to use the spa in the evening which was amazing, the pool was perfect temperature and the other facilities in there were great (sauna, etc)
Stayed in June 2025
Reviewed: June 22, 2025
Stewart
United KingdomCan’t fault this hotel.
Comfortable rooms and bathrooms, staff friendly and obliging. Car parking was easy and secure. Good choice of breakfasts. Approximately 40 minute walking distance to main attractions in Florence. Jazz Bistro next door to hotel was great. Would definitely return.
Stayed in June 2025
Reviewed: June 21, 2025
Tanya
United KingdomEverything extra for spa, breakfast, parking
Great location
Stayed in April 2025
Reviewed: June 20, 2025
Mohammed
Saudi ArabiaThe staff were really friendly and super helpful. The bed was comfortable, and I loved the small pastry selection and coffee/tea at the reception. We had to arrive there earlier than our check in time so we stayed in the reception and it was really nice and comfortable. The location was not at the very center of Florence but we took the bus every time and it was around 13 minutes to get to the center. Just make sure you don't get fined in the bus!
Stayed in June 2025
Reviewed: June 10, 2025
Lara
ItalyParking at €25 per day is quite expensive so we parked elsewhere
Lovely room, super friendly staff who upgraded us to a bigger room when I flagged that once the cot was in we'd have no space to move. We enjoyed the spa facilities as well.
Stayed in June 2025
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