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  5. Reviews of Hotel La Vela-Castello Il Rifugio

Reviews of Hotel La Vela-Castello Il Rifugio This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corso Nicolo' Cuneo 21, 16038 Santa Margherita Ligure, Italy

#22 of 25 hotels in Santa Margherita Ligure

Guests' Choice

Review Score

Based on 334 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.7

  • Free Wifi

    7.4

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Showing 1 - 25

  • Reviewed: August 11, 2025

    8.0
    Comfortable older hotel with lovely views and parking.expensice town so this is a good choice if you dont mind a short w
    • Leisure trip
    • Family with young children
    • Quadruple Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Tired building and facilities, but it was a good ‘faded glory’ feel.

    Lovely position overlooking the town and good to have parking. Great staff.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They seem to make a side business of the parking lots.

    Great place with character, lovely roof terrasse.

    Stayed in July 2025

  • Reviewed: August 8, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location and too many steps

    Hotel looks like castle

    Stayed in August 2025

  • Reviewed: July 31, 2025

    9.0
    Just simply great
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    N/A

    Breakfast was good. Plenty of choice. Friendly staff. View on the roof was great. We were lucky with a sea view room. We were able to park our car safe and for free

    Stayed in July 2025

  • Reviewed: July 24, 2025

    7.0
    Lovely building and room but lacked friendliness
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a walk into town. Breakfast was a bit basic and staff were not that friendly

    Beautiful building and comfortable rooms

    Stayed in July 2025

  • Reviewed: July 24, 2025

    7.0
    Lovely building and room but it lacked a friendly atmosphere
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit far from town. The staff were not very friendly and the breakfast was a bit basic

    Very clean. Beds were comfortable and good air conditioning. Lovely building very charming

    Stayed in July 2025

  • Reviewed: July 23, 2025

    9.0
    Great hotel and location to stay and visit places like Portofino or Cinqueterre.
    • Leisure trip
    • Couple
    • Economy Double Room - Annex
    • Stayed 4 nights

    Even tough this is not the case for us , the location may be a concern for elderly people or people who does not like walking. Although it is close to center , you need to walk a bit and it may be become difficult in the warm and humid days due to the location.

    The building itself is amazing. The staff was welcoming. Breakfast is good. Has a parking place which is important if you are travelling by car.

    Stayed in June 2025

  • Reviewed: July 19, 2025

    7.0
    Nice location,
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The google msp shows route from train station first stairs up. Then we come above hotel snd ig takrs us higher to bsck of hotell. But no entrance. Had to go up and down road before call hotell. Then we go the road back very long. The google sctually show the correct route but marked as take longer. You should check the route from station or if was just us that where lost

    Breakfast nice. Could be prepsred better thst we could sit outside on terrace. Pictures show terrace but hidden

    Stayed in July 2025

  • Reviewed: July 19, 2025

    9.0
    Wonderful old world charm with a great view. Lovely room, and super helpful staff.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Good exercise walking up from the waterfront!

    Wonderful old world charm, and super helpful, polite staff. Lovely view.

    Stayed in July 2025

  • Reviewed: July 16, 2025

    9.0
    Memorable stay
    • Leisure trip
    • Solo traveler
    • Economy Single Room - Annex
    • Stayed 3 nights

    Loved it

    Stayed in June 2025

  • Reviewed: July 13, 2025

    8.0
    A fabulous family castle hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is not a complaint but observations. This is not a suitable location for anyone with mobility issues or a large car to park. The access to many residences locally is steep and winding and this hotel is no exemption! The quality is dated yet charming and typical of it's age, without frills or modernisation.

    Great history and character. Welcoming and friendly staff and a reasonably convenient location.

    Stayed in July 2025

  • Reviewed: July 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was simple for this kind of hotel. The space for parking was not big enough.

    Hotel has a very nice interior. The rooms are spacious and clean. Very professional staff.

    Stayed in July 2025

  • Reviewed: July 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice view! Interesting , old building

    Stayed in July 2025

  • Reviewed: July 2, 2025

    9.0
    Excellent stay. Would definitely stay again.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    No tea or coffee in the room. Also safe not attached to anything and you could just walk out of the room with it.

    Very friendly and helpful. Parking as we had driven from England . The weather was very hot but the air conditioning was excellent

    Stayed in July 2025

  • Reviewed: June 25, 2025

    8.0
    Fun stay with character
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some complimentary water would have been nice, especially after trekking up the hill

    Had character, decent breakfast and friendly staff

    Stayed in June 2025

  • Reviewed: June 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room - Annex
    • Stayed 4 nights

    Breakfast poor and not very fresh.

    I like just building.

    Stayed in May 2025

  • Reviewed: June 25, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was booked last minute due to a train strike. Were leaving early so cannot comment on breakfast, but room was clean and quiet. Staff efficient.

    Stayed in June 2025

  • Reviewed: June 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room with Sea View
    • Stayed 1 night

    The road to the hotel is fairly busy and narrow so walking along it is not particularly pleasant - however, both directions, you only have to go a short distance before there is a pedestrian path into town. There is road noise which was easily managed by closing the door to the balcony.I expected a higher price for the Portofino area and indeed this was our most expensive night.

    The room decor was quality, older style, very roomy, beds comfortable. Balcony was great. Staff were very gracious in having an early breakfast for us so we could catch our train. Breakfast was awesome! I would recommend this hotel and stay here again!

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    A real character hotel in a lovely town with friendly staff.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel offered paid parking, but to reach the parking area and reception you have to drive up a very steep, narrow winding path, not for the faint hearted! If you walk out of the hotel, you are immediately on a road with no pathway for around 100 metres before steps lead down to a pathway. The very small dog beach is a long walk from the hotel and is not worth the effort.

    The large room had a good view with the sea in the distance. The breakfast was reasonably good. The port and sea front could be walked in around 15-20 minutes and you pass many shops and restaurants on the way. Dog friendly hotel with lots of character, like an old Italian castle.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    For Guest with no car , Walking to Town was a bit dangerous for 200 Meters as no sidewalks and we had to Walk along the Route

    The Hotel es great!

    Stayed in June 2025

  • Reviewed: May 23, 2025

    9.0
    Beautiful hotel with charm and character. I would definitely recommend!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast didn't have a great choice but was adequate. The bathroom really could do with an update, and the wiring on the lamps need attention.

    I loved the traditional charm of this hotel, the location was very good despite the steps and hills! The staff were very friendly.

    Stayed in April 2025

  • Reviewed: May 22, 2025

    9.0
    Try something different, a few nights a converted noblemans house high on the hill in SM Ligure.
    • Leisure trip
    • Couple
    • Economy Double Room - Annex
    • Stayed 3 nights

    Room with a view was lovely. Felt like a special place to spend a few days. A nice change from apartments and modern hotels. Breakfast was yummy.

    Stayed in May 2025

  • Reviewed: April 27, 2025

    7.0
    Nice but if you have trouble walking try a hotel in the town itself
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    In regards to the actual hotel my only suggestion would be coffee/tea in room. After a long there is no option for a drink and no info at all in the room. As an aside note that cabs are 20 euros to and from the station which is over priced. They also drop you at gate and refuse to take you up the steep, windy driveway which with bags or a pram is not funny

    Quirky. Nice size room with a great view. Lovely breakfast and helpful attentive staff.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower pressure is ridiculously bad, expensive for like 10m2, parking is awfully tight

    clean place

    Stayed in April 2025

Showing 1 - 25

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