Piazza V. Emanuele 1, 37018 Malcesine, Italy
#34 of 83 hotels in Malcesine
Guests' ChoiceBased on 216 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.4
Value for money
8.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
David
AustraliaExcellent hotel in a superb location
Stayed in April 2024
Reviewed: April 18, 2024
Coord
ItalyThat we couldn't stay longer.
The staff were excellent no matter which shift was working.
Stayed in March 2024
Reviewed: April 16, 2024
Yossi
IsraelSlightly transparent curtain at the window, could not darken the room
Very centrally located. Perfect for participants in the lake Garda marathon. Very good breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Ciara
IrelandNo complaints - we just stayed one night.
Good value. Friendly reception staff. Well located right in the town.
Stayed in April 2024
Reviewed: February 2, 2024
Jędrzej
PolandVery good breakfast :-)
Stayed in January 2024
Reviewed: January 11, 2024
Alejandro
KuwaitThe room was a little a bit hot, but since it was winter opening the window was a quick fix. The parking is not so close the hotel.
The hotel is located in an amazing area. The breakfast was amazing in taste and options available. The staff was very welcoming, helpful and nice overall.
Stayed in December 2023
Reviewed: January 2, 2024
Bradley
NetherlandsThe hotel parking they speak of is just street parking. This in itself wasn't a problem, but it would make it easier if they tell you upfront so that you can park and then come to the hotel.
Nice big rooms, right in the middle of the town. Friendly and efficient staff, clean rooms, which have a balcony overlooking the town, and mountains in the distance.
Stayed in December 2023
Reviewed: October 29, 2023
Anna
Polandthe door closing sensor in the elevator was broken during our visit and we had to be very careful because it was dangerous
very good location, just a few minutes from the lake and ferry port and from the cable car to Monte Baldo tasty breakfasts (especially croissants) nice, spacious room
Stayed in September 2023
Reviewed: October 19, 2023
Georgiana
Czech RepublicThere was a low humming noise only on the top floor . But this didn't interrupt our sleep
Our room had a lovely view of the mountains, lake and rooftops The breakfast was super delicious with plenty of choices for everyone. The pistachio croissant was the best croissant I've ever eaten ! And I loved the jam cake too.
Stayed in October 2023
Reviewed: October 1, 2023
Tony
IrelandParking is a good 29 minutes walk from the hotel. It is free and secure but be aware that it’s a real hassle..
Beautiful small hotel right in the centre of the town
Stayed in September 2023
Reviewed: September 26, 2023
Robert
United States of AmericaGerman-style single comforters on queen bed
Clean, close to ferries snd shopping. Sound proof! Excellent breakfast.
Stayed in September 2023
Reviewed: September 21, 2023
Marco
United KingdomNothing
Position, excellent staff, good room size w balcony
Stayed in September 2023
Reviewed: September 16, 2023
Kathleen
IrelandNo faults
The location is fantastic- lovely spacious room , modern bathroom. Staff very friendly & helpful . Fantastic breakfast
Stayed in September 2023
Reviewed: September 15, 2023
Emma
United KingdomWould love a rooftop pool
Location is central, food is excellent and staff friendly and helpful. Stayed a couple of times
Stayed in September 2023
Reviewed: September 11, 2023
Soeren
DenmarkThe breakfast room needs to be reorganised, especially the location of the coffeemaker and orange juice in the same small corne clearly stressed some people, but no fighting, so fare😁
In the city centre, next to everything. Free parking, a bit longer away from the hotel, that the reception claiming 🙂 Expect 15 minutes walking and 11 minutes running,, but nice space for your car. The hotel restaurant/cafe served nice food, and with a discount for the hotel guest
Stayed in September 2023
Reviewed: September 4, 2023
Graham
United KingdomThe lift doors close on you and don’t back off. The “open door” button doesn’t work.
Location excellent, staff friendly and breakfast fabulous.
Stayed in September 2023
Reviewed: September 2, 2023
Inna
Czech RepublicLocation, staff and breakfast TOP!
Stayed in August 2023
Reviewed: August 31, 2023
William
United KingdomLocation Price Clean Staff
Stayed in August 2023
Reviewed: August 28, 2023
Tako
NetherlandsN.a.
Location in old city
Stayed in August 2023
Reviewed: August 27, 2023
Ann
ItalyParking was a bit of a challenge, but the location made up for it.
Stayed in July 2023
Reviewed: August 27, 2023
Isobel
IrelandNo complaints about anything.
Lovely hotel in a great location. Very friendly, helpful staff. Great air conditioning and plenty of space. Lovely view from the balcony.
Stayed in August 2023
Reviewed: August 21, 2023
Sandra
United States of AmericaRooms were small.
Convienent location in center of town. Breakfast was very good. Staff very accommodating and kind.
Stayed in June 2023
Reviewed: August 10, 2023
Penny
Australiagreat location in the busy hub but rooms were quiet. excellent brekfast with super fresh pain au chocolat : -) friendly and helpful staff
Stayed in July 2023
Reviewed: August 6, 2023
Franco
Argentina- noisy during the nights
- great breakfast! - good location
Stayed in August 2023
Porto San Paolo, Italy
Nafplio, Greece
Lyon, France
Breckenridge, USA
Trento, Italy
Ait Ben Ali, Morocco
Upington, South Africa
Tewkesbury, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content