Nothing! I would upgrade de mattress, specially in the small room.

Very modern big apartment Excellent location, walking distance to downtown. Parking Close to restaurants and coffee places Good communication with staff

Stayed in May 2025

We had a truly wonderful stay at Le Dimore del Borgo in Lucca! From the moment we arrived, everything was smooth and welcoming. A special mention goes to Lady Valentina at the reception, whose kindness and professionalism made a real difference. She surprised us with a free upgrade to a spacious three-room apartment, which was such a lovely gesture and made our stay even more comfortable and enjoyable. The apartment was beautifully maintained, with all the amenities we needed and a charming atmosphere that reflected the spirit of Lucca. We couldn’t have asked for a better experience and would gladly return

Stayed in May 2025

Clean, nicely designed room. Excellent location.

Stayed in March 2025

A kitchen but no sharp knife for cutting and few implements. Kettle didn’t work. Aircon was on but ineffective.

Parking. Space. Cleanliness. Location. Lift.

Stayed in May 2025

“Excellent location, clean and well-maintained, very friendly staff, everything at a high standard.”

Stayed in May 2025

Excessive laundry recharge

Clean

Stayed in April 2025

Maybe the checkout time is a bit early in my opinion.

Very nice location 10 minutes from the city center and the owner answered and communicated very fast. And the apartment is exceptional.

Stayed in April 2025

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We were very satisfied with the aparmant. Large rooms, each room with its own bathroom and private parking. It took us 8 minutes to get to the center (with children). The apartment is very clean and well-maintained, so we are happy to recommend it.

Stayed in April 2025

1. the beds are too short for me 2. Blue lights on wall heaters are too bright in night

Amazing location, great lady on the desk, perfect communication, private parking place on property. Coffee shop, restaurat and other facilities in close distance. Great place close to centre of Lucca town.

Stayed in March 2025

Beautiful, spacious and comfortable accommodation in a really good location. Customer service was fantastic and staff were always on hand to help with any questions or requests. We all enjoyed staying at Le Dimore del Borgo and would love to return there in the future. A big thank you to Sara and the team for all their help during our stay!

Stayed in September 2024

Couldn’t work the air con!

Light and spacious, modern, well located with car parking.

Stayed in September 2024

Air con was not very cool on a hot day

Clean and modern, spacious and good for families, well located

Stayed in August 2024

Very helpful and attentive staff Great location just outside the city walls Daily cleaning service

Stayed in July 2024

Airconditioning might be a bit small for the size of the room.

It’s exactly like the pictures advertised, nice apartment. After we checked out we could leave the car in the parking lot till we were done visiting the city.

Stayed in July 2024

The location was perfect -- a five minute walk from the old city wall. We parked for free behind the hotel. Endless options for shopping and eating in the area.

Stayed in May 2024

The air con was not working as it apparently only comes on in summer. I was not aware of this. As a woman of a certain age, I have night sweats so I had to open all the windows and it was so noisy outside I could not sleep. Also the bed had a waterproof mattress protector which moved around even at the slightest turn. There was no minibar and the supermarket was about a 15 minute walk away.

Very clean, spacious, bright and modern. Despite being outside the walls with no 24x7 reception, it felt safe and secure. It was only about a 10 minute walk (1 min via a subway) before you entered the walls. Rachele was really helpful and gave us lots of advice.

Stayed in May 2024

Nothing, it was perfect!

The room was large and comfortable, with a warm and cosy interior. Very good list through 4 large windows. Nice size bathroom with comfy shower. A lot of closet space and a well equipped kitchen. The whole facility was well kept, elegant with friendly and welcoming staff. Private and secure parking with sufficient space. The walls of Lucca are a 5' walk and around the corner loads of shops, with an Esselunga at walking distance. I forgot a coat and the staff went out of their way to make sure I could pick it up on my own after check-out.

Stayed in November 2023

The kitchen could have been better equipped. Only one wine glass for example. It was sometimes inconvenient that there was no one on reception (It is only staffed part-time)

It was good having a mini apartment (Modern Apartment -that was its name) It had a very good bathroom and bedroom. A good breakfast was delivered each day. Location outside the walls, ten minutes walk from the centre was OK, with shops and a very good restaurant nearby. We arrived late on our first day but arrangements for access worked perfectly.

Stayed in October 2023

Breakfast was rather basic.

Very easy parking on the premises and yet very short walk to old part of town. The room was exceptionally large, clean and well equipped. Staff were very friendly and helpful.

Stayed in October 2023

Nil

Spacious and modern

Stayed in October 2023

Everything from the welcome to the see you next time! Sara at reception was terrific!!!!

Stayed in October 2023

For a new property a few of the fittings in the room were broken. No restaurant, they wanted to deliver breakfast to room. But you don’t go to Italy for the breakfasts.

Room size very good, (Vintage room) and well fitted room. Great access to Lucca and parking. Superb bakery around the corner.

Stayed in September 2023

Shower area is too small We had to buy glasses as the kitchen is not complete anymore

You feel like at home

Stayed in August 2023

Clean, nice, good location

Stayed in September 2023