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  5. Reviews of Hotel Marco Polo

Reviews of Hotel Marco Polo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via di Sant'Antonio, 21 (check-in Via Sant'Antonio 6), Città Antica, 37122 Verona, Italy

#69 of 74 hotels in Verona

Guests' Choice

Review Score

Based on 379 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: March 14, 2024

    6.0
    great stuff especially the gentleman in the morning shifts.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    the room was not what i expected through the photos i had seen, they seem much more spacious and well decorated, much more aesthetic. It wasn t bad, but if i have to be honest i was disapointed a little. And yes i know the variety of the rooms depend on the price, but if you are going to have different type of rooms you have to show what is what so i could have picked maybe

    Stayed in March 2024

  • Reviewed: January 3, 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Location & cleanliness

    Stayed in January 2024

  • Reviewed: December 11, 2023

    10
    Perfect!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, modern and bright rooms. The staff were friendly and couldn’t be more helpful. There was a great choice of continental breakfast, freshly baked pastries, cereal, fresh fruit and it was the best coffee we had in Italy. The location was perfect, 5-10 minute walk from the train station and 2 minute walk to the main square in Verona. Highly recommend staying here. Hopefully we will return to Hotel Marco Polo in future!

    Stayed in November 2023

  • Reviewed: November 22, 2023

    10
    Great hotel would highly recommend it
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was excellent and the room was comfortable, clean and there was plenty of room

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    I really recommend this hotel, the location is good and the same time is outside of the historic area.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The room is clean and soundproof.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Very nice hotel
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very good breakfast. Extremely nice staff. Location at the heart of city, walking distances to many places.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    6.0
    All ok
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were not in the hotel but in an annexe down the road. Plastic card access was not the easiest system as it was temperamental. Rooms could do with tea or coffee facilities. Basic.

    Good central Location

    Stayed in November 2023

  • Reviewed: November 8, 2023

    10
    Fabulous!!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing is not to like. Simply perfect!

    Perfect location, amazing room and very lovely staff!!

    Stayed in November 2023

  • Reviewed: November 7, 2023

    10
    A great base for exploring Verona
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location, comfortable room

    Stayed in November 2023

  • Reviewed: November 6, 2023

    5.0
    A very average stay. Great location but the room was lacking the basics.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There were no basic facilities such as an iron, kettle or comfy pillows. You can hear other rooms through ceiling and walls. Evening staff seemed very flustered when you ask them a question. Extractor fan in room wouldn’t turn off Mini fridge was warm

    Location was amazing Room was fairly clean Spa was good

    Stayed in November 2023

  • Reviewed: October 28, 2023

    10
    Exceptional location close to town and the train station
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was great something for everyone

    Stayed in October 2023

  • Reviewed: October 20, 2023

    10
    Verona is a brilliant place to visit. The staff at the Marco Polo hotel were pleasant, helpful and accommodating. Would
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing i didn’t like about the property, I will recommend it to all my friends who visit Verona.

    Convenient location. Property was clean, good value for money. Staff were exceptional and very helpful.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    On the whole it was very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a long day from check out to being picked up for the airport so a comfortable lounge and bar area would have made it perfect

    Location and staff were excellent

    Stayed in October 2023

  • Reviewed: September 25, 2023

    10
    Great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just off the Main Street, so quiet but perfectly placed to explore this city. We were located in the annex in the upper floor, so I asked for a wooden ceiling, and got it, beautiful, room 13. A lift makes it easy.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    5.0
    Not good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed pushed up against wall , so had to climb over partner to get out of bed . Bars on window not much light . Shower floor very slippery. Room not in hotel but annex.

    Not much breakfast staff helpful and friendly

    Stayed in September 2023

  • Reviewed: September 7, 2023

    6.0
    Good location but room for improvement
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Problems with door key affecting lighting and noisy fridge Breakfast was adequate but could have better set up and food

    Excellent location Comfy bed and great large powerful shower

    Stayed in September 2023

  • Reviewed: August 24, 2023

    10
    All modern facilities in the historical building with great location
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    We stayed for one night, and I chose this hotel due to its close location to Piazza Bra, as we were going to Arena di Verona for the opera, which was supposed to finish late at night. The hotel is located in a historic building in a quiet street, next to the old city center and all these beautiful sights, including Arena, Castelvecchio, Arca Gavi, and Porta Borsari. Just 15 min walk from Porta Nova railway station, many nice restaurants nearby, as well as Eurospar supermarket. The personnel was very friendly, speaking several European languages. The room was clean and spacious, with free wifi, and the breakfast was pretty good, too.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    10
    Perfect choice in Verona next to historical center
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Gentle staff, great location just a few minutes walk from historical center, the size of the room was very good, the shower was great and the towels really soft. The breakfast was rich and delicious. One of the best hotels we've ever been.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We checked in early to be given a key of a room that was not yet cleaned. When I went back to let reception know they informed us we had checked in early and room would be ready soon. The room was clearly rushed cleaned and you could see a lot of the cleaning had been skipped. Beds would not be the comfiest.

    Location is amazing and there is a great breakfast included.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Perfect Location. Exzellent Service.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very friendly Staff. Yery clean.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    10
    Perfect base to explore Verona.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Complimentary water would be nice

    Super comfortable room in a great location to explore Verona. We loved that it was not in the most touristic area and yet a short walk away from the main attractions. We had tickets to the opera at the Arena, which is just a few minutes' walk from the hotel. Breakfast was not included but really excellent and very reasonably priced.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    10
    A comfortable stay at a clean hotel well located in Verona and run by a cheerful and competent staff.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I honestly don’t think there was anything I didn’t like. Perhaps one should know that the hotel has two locations for the rooms. There is the main hotel with reception and the dining room while the other location is a stone’s throw away on the same street.

    The hotel is a clean and modern establishment.  The hotel is located on a quiet side street within walking distance of good restaurants, the arena and the historic and shopping district.  The gentleman at the reception recommended a very good restaurant for dinner before the opera.  Following the opera, we comfortably walked back to the hotel after midnight. I would stay there again and recommend to others.

    Stayed in July 2023

  • Reviewed: July 14, 2023

    10
    We highly recommend this hotel
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, easy to get there by car. Convenient parking at the venue. In the heart of the city, easily walking to everywhere. Professional and Friendly staff. Clean and comfortable rooms. Abundant breakfast. Everything was more than excellent. We had a pleasant stay for 2 nights and we highly recommend this hotel.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    4.0
    Nice hotel, but only if the temperature is less than 25 C.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The air conditioning was not sufficient to cool the rooms. The hotel staff moved us from one room to another, but both rooms had air conditioners that did not cool. It was better to have an open window allowing in warm air that was cooler than the room using air conditioning. The air conditioning was good in the breakfast area for the first two mornings, but was not working on the third morning of our stay. There are two doors to the hotel on opposite sides of the street, and the main entrance did not correspond to the hotel location on Google maps.

    The breakfast and breakfast staff were very good. The people at the front desk attempted to assist us with our stay and, for the most they did assist, although they could not overcome the poor Air Conditioning.

    Stayed in June 2023

  • Reviewed: July 5, 2023

    10
    Great start to our holiday touring Italy ❤️
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tea/ coffee facilities in our room would be good.

    Spotlessly clean, helpful staff & excellent location

    Stayed in July 2023

Showing 151 - 175

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