Shower head had a mind of its own

Lovely room, lots of space and great coffee machine

Stayed in April 2024

Nothing

Brilliant location and beautiful, comfortable room - very lucky to be given an upgrade by the kind manager on reception. Stunning suite and balcony! Loads of great relaxed restaurants and bars near by, sights in easy walking distance. Felt very safe. All staff were kind and helpful, breakfast next door was terrific value

Stayed in March 2024

Breakfast was a bit limited but ok.

Location was amazing.

Stayed in February 2024

Everything!

Room was exceptional. the views from the terrace were excellent and Jacuzzi was a bonus!

Stayed in January 2024

The bed was a little hard and shower door didn't close properly so the bathroom floor got wet.

Reception staff really friendly. We had a upgraded on our room which was amazing, the huge terrace that had a beautiful view of Rome. Location of this hotel is amazing, short walks to all tourist sight seeing.

Stayed in January 2024

Wi-fi got slow several times during the stay… TV could be improved to allow guests to connect to more apps. The English channels were very limited, mostly news…

The suite was spacious and clean. Breakfast next door was good with decent selection of Italian and American breakfast. The staff were very welcoming and accommodating.

Stayed in January 2024

The shower is poorly built. Water always spills onto the floor because there is not a screen in the way to block water from splashing out. Very annoying. Also, I don't like that I have to go to the front desk to turn the AC off or on

Good sized rooms that are clean

Stayed in October 2023

nothing

reception 24 hrs

Stayed in November 2023

Entrance is a little difficult to find, maps takes you to wrong side of building. Also shower floods entire bathroom so just be prepared to put some extra towels down, the water pressure is amazing, and it was one of the biggest showers I had while traveling through Italy.

Great location!!! Updated and clean, great water pressure!

Stayed in October 2023

Wi-fi was not working at all in our room and we found out other guests on our floor complained of the same issues. It was annoying as the reception said they would fix it but nothing was done. It was a problem as when we needed booking for restaurants or some attractions nothing worked. Not even at the reception Wi-fi was great.At this day and age, that was a major disappointment!

Location was great, size of the room, cleanliness, comfortable bed, air conditioning, good breakfast for a reasonable price,

Stayed in October 2023

All good

Location , room size, attentive staff

Stayed in September 2023

Nothing

I stayed at Navona Palace Luxury Inn for 3 nights. It is a return to the hotel for me because of its central position and its character. A short walk to all of the sights of Rome and surrounded by lovely restaurants and bars. My suite was amazing with views of the St Peter’s Basilica & Castel Sant’ Angelo from the balcony and a jacuzzi. It is a very friendly hotel, the staff are lovely and it is beautifully decorated. I would definitely recommend

Stayed in October 2023

I can't fault the hotel really. It's nothing much to look at from the outside, but it's fine inside. It's perhaps a little pricey, although I didn't do much comparison, and probably for its great location it's about right. The place for breakfast is looking a little tired.

We had an excellent room - well two rooms, one a bedroom, the other with a bed settee and small table and chairs. Additionally, we had a roof terrace with jacuzzi. Breakfast was just in the next building along, and at €8.50 was good value. Superb location, 25mins walk to the Vatican, 30 mins to the Colosseum, 5 mins to the Pantheon. Loads of restaurants, all good value. Helpful and friendly staff.

Stayed in October 2023

The location and size of rooms

Stayed in October 2023

Limited parking. We had to park on street on a hill.

The hotel is on a cliff looking down at Sorrento (although technically it’s a couple 100 yards outside Sorrento. We were on the 4th floor where there is a patio that you can access from your room. The views were awesome between the mountains and the ocean. Breakfast was very nice and the staff went out of the way to make us comfortable. We were there 2 nights and the barista knew what coffee we liked. Also there was a free shuttle to Sorrento. We walked it too and it was no problem.

Stayed in October 2023

N/A

Great Hotel , had everything we needed. In a very busy area of Rome .

Stayed in October 2023

close proximity to piazza Navona & piazza di Fiona lots of restaurants walking distance to all attractions staff very friendly

Stayed in September 2023

We traveled to Rome from the US. I had many questions and the staff answered them all quickly and set up car service for us to and from the airport - so nice! We had a beautiful two room suite and the hotel itself is right in the center of everything. I would absolutely return here.

Stayed in September 2023

Nothing to dislike with the hotel. Street vendors in Rome can be a little much, particularly for families with young children

The suite was amazing. It had everything we required. It was beautifully maintained and very clean. Very comfortable beds and a wonderful terrace for our room. The housekeeping staff were friendly and professional. The reception staff were extremely kind and helpful also with useful information. The hotel itself is in an excellent area, with a huge variety of restaurants, gelaterria and shopping nearby. Walking distance to the Piazza Navona, Vatican City, Colosseum, Trevi fountain and many more sights. It is convenient to walk to so many of the landmarks in Rome that a taxi was never required....just as well, as that was the only issue we had when we required one on departure. That, however, is a Rome issue, and nothing to do with the hotel. We will definitely return for our next visit in Rome....I wouldn't dream of booking anywhere else.

Stayed in September 2023

Our only complaint was the bed. It wasn't super comfy, it felt more like a futon. It wasn't like we couldn't sleep in it, it just wasn't the best. That being said, we still had a great stay.

Staff was very friendly & location was excellent. Despite being in a busy/noisy area, the room was very quiet. There were lots of great restaurants within walking distance, some shopping, and easy to walk to tourist attractions (colosseum, Vatican, etc). Piazza Navona is right around the corner from the hotel which is nice to walk to and have dinner at at the end of the day.

Stayed in September 2023

In a great area

We loved that they upgraded us when we got there. Lovely room in the roof with views of city

Stayed in September 2023

Street noise was very loud

Location was great

Stayed in September 2023

There was nothing to dislike about this property.

The location and views from our room (501) were spectacular. The jacuzzi was perfect for relaxing after our long flight to Italy and each day after exploring Rome. The staff were very friendly and helpful.

Stayed in August 2023

The only thing I would recommend is maybe some espresso cups with the coffee machine, but that's if I really pin pointed.

Location was about a one minute walk from Piazza Navona. It was very convenient. We were given a room on the top level with a beautiful balcony. Beautiful views from all windows. We also arrived quite late from the airport, so when we arrived, we were met out the front of the hotel and they took our luggage and brought it up for us. We really appreciated that.

Stayed in August 2023