Unfortunately, the accommodation is not stroller- or wheelchair-friendly, as there are only stairs at the entrance and additional steps on the upper floor to the rooms

Beautiful view, comfortable and clean. We felt very comfortable during our stay

Stayed in August 2025

Location

Facilities

Stayed in August 2025

My room was cooling off, even when air conditioning was running at max. Made it uncomfortable to sleep in.

The cleanliness and location to local attractions.

Stayed in July 2025

Mattress too soft

Nice location, Nice gym, good breakfast, spacious and comfortable room

Stayed in August 2025

We didn't experience anything negative

The view from 29th floor was awesome :). The family room was larger than expected, everything was clean, breakfast buffet with good variety, also offering regional cakes. We would definitely come back and choose this hotel again.

Stayed in July 2025

N/a

The staff was super Kindle.

Stayed in August 2025

The shower head in our room kept falling out of its holder.

We stayed on the 30th floor which had incredible views out across the sea and city. The room itself was clean, comfortable and very spacious with a desk space, armchair and small table, huge bathroom with shower and bath, comfortable beds, fridge, kettle, and good storage space/wardrobes. Location wise the hotel is located within walking distance of many tourist spots and is otherwise very close to the train station. The hotel staff were very helpful and they take your bags up to your room for you.

Stayed in August 2025

Loud cleaning during the day in the lobby - was short but slightly uncomfortable.

I was extremely happy to see that the entire staff, from reception to bar tenders, and cleaning team were very kind and professional.

Stayed in August 2025

Walls are paper thin and neighbours television was blaring loud music at 6am on a sunday morning. They left at 7 and then the cleaners moved in making a racket and proceeded to vacuum in the corridor outside our room too.

17th floor. View was great. Room was clean and comfortable for one night

Stayed in July 2025

We enjoyed the stay.

Stayed in July 2025

Location close to the major cultural sites. Nice view from the room.

Stayed in July 2025

The bed was uncomfortable

Great location Clean spacious room Breakfast with variety

Stayed in July 2025

They did not have slippers in the room

Stayed in July 2025

We changed to this Hotel from another just before commencing our trip. Felt that it was expensive. Also the price difference between the standard sea facing rooms & the next level room was very little but the room sizes were significant. A free upgrade while checking in would have hit the right spot but did not happen.

The Location. Proximity to Good restaurants & the Ferry Dock. Excellent Staff who are very helpful. Superb Manager Ms Anna Paula who is unbelievably attentive & efficient & contributed to our experience being even better.

Stayed in June 2025

Great

Stayed in June 2025

Elevator is slow. Not many restaurants.

Friendly staff. Big room. Big bathroom. Great amenities selection. Good view.

Stayed in June 2025

Restaurant

Lobby + hotel room

Stayed in March 2025

Coffee making in room is with 'sachets' and not 'pods'. Also hotel could use top floor for restaurant or bar given the views it enjoys

Big rooms with stunning views. Friendly & efficient staff

Stayed in May 2025

I found it difficult when booking to find a room that suited my family, two grown ups, one 5 year old and one 1 year old. This was the only room type that I saw that could facilitate us all, but this room is very spacious and very expensive. I would think that the hotel offers another room that is less expensive and less spacious, but that can still facilitate a family like mine in a good way (double bed and a sofa bed in one room).

Fantastic view and a spacious room.

Stayed in April 2025

The stay was really enjoyable. It was my husbands birthday and the team had a cake in our room when we arrived back from our day out. The team took note of this when we checked in when we gave our passports. Such a nice touch! Extremely comfortable beds. Excellent location. We would definetly stay here again.

Stayed in May 2025

Our view looked over the harbor and the castle museum

Stayed in May 2025

The room and the bathroom are quite small. There are no closets and the close reck was not enough for us.

Excellent location! Hotel is located in the city center, close to all main attractions. The view from the room is fantastic! The room was clean and the beds and pillows were very comfy. The breakfast was good.

Stayed in May 2025

In order to get ice for our room I was sent by the front desk to the bar and from the bar upstairs to the restaurant. I had to go back into the kitchen to find someone to find some ice. Better service would have been greatly appreciated.

The panoramic view from the upper floors is expansive!!! The toiletries furnished by the hotel are comprehensive with a box of three different large sized kinds of cakes of bath soaps. A friendly box of chocolates was also in the room. Breakfast was good but was an extra charge.

Stayed in April 2025

Hairdryer wasone of those that is attached to the in the bathroom, always a bit rubbish

Location, close to lots of sites and the subway station. Felt like a safe area at night. Breakfast was decent

Stayed in April 2025