S.Marco 2462, San Marco, 30124 Venice, Italy
#76 of 298 hotels in Venice
Guests' ChoiceBased on 366 hotel reviews
8.9Cleanliness
9.0
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.6
Value for money
8.5
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 22, 2025
Simone
United KingdomAmazing location, close to the pier Santa Maria del Giglio (line 1 ferry). The Suite was big and had everything we needed. They welcomed us with a bottle of Prosecco and a basket of fresh fruit. Breakfast was served into the suite.
Stayed in August 2025
Reviewed: July 19, 2025
Shiv
United StatesAmazing location, very friendly staff and good breakfast!!
Stayed in July 2025
Reviewed: July 16, 2025
Gizem
TurkeyExcellent
Stayed in May 2025
Reviewed: July 12, 2025
Munir
United StatesReplenish supplies
Clean and classics
Stayed in June 2025
Reviewed: July 3, 2025
Lydia
United KingdomNothing!
Excellent location for local sites. Lovely spacious venetian style room, comfy beds. Breakfast was good, a fair choice, and what you'd expect at a buffet. For my teenage sons, it was great having breakfast delivered to the room.
Stayed in July 2025
Reviewed: July 1, 2025
Mary
United StatesWonderful staff, great location, and excellent breakfast!
Stayed in June 2025
Reviewed: June 23, 2025
Huriya
Oman.
The location The staff were very helpful and supportive
Stayed in June 2025
Reviewed: June 19, 2025
Thais
United StatesLove the location!
Stayed in June 2025
Reviewed: May 31, 2025
Joe
United KingdomWe stayed here in May 25. I had initially booked a package but the flights changed so had to find a new hotel. I chose this hotel due to its ratings and price. I hadn't realsied what a perfect location it was, in a wonderful square, next to the Grand Canal and a 5 minute walk to San Marco Basilica. The hotel itself was comfortable. Our room wasn't gian but we had a private balcony each morning where we enjoyed breakfast delivered to the room for no extra charge. We also received a welcome bottle of prosecco on ice when we checked in. Great touch. All staff were really friendly and helpful and fluent in English. Would 100% recommend this hotel.
Stayed in May 2025
Reviewed: May 22, 2025
Lucie
United KingdomQuite expensive & room was small but adequate for a city break. Good hotel & good breakfast. Great location which for us was important
Stayed in May 2025
Reviewed: May 18, 2025
Genevieve
United KingdomThe room was a bit small but was perfectly adequate for us, & we had the balcony which was a bonus! Unfortunately I found the bed a bit too hard but that is personal preference as I prefer a softer bed. A mattress topper could help. Other than this, there was really nothing at all to dislike - & even this is a matter of personal preference!
It was in a fantastic location - 1-2 minute walk from the Vaporetta stop (Giglio) & 7-10 mins easy walk to San Marco Square. Great location. The staff were amazing! Very genuine, very helpful & kind. Nothing was too much effort for them. The whole place was spotlessly clean from the entrance hall to our en-suite bathroom. The breakfast was lovely - choose the night before on a sheet & they either deliver it to your room (free room service) or you can eat in their bar area. Both are good options. Lots of choice on the menu from bacon & eggs to croissants, cheese, ham, toast, pancakes , yogurts. A kettle is provided in the room for tea & coffee (also provided). Although our room was small, we had a balcony which was lovely to sit out on. We arrived & found a big bottle of Prosecco gifted to us, & a big bowl of fruit! A great reception! :)
Stayed in May 2025
Reviewed: May 12, 2025
Lynne
SwedenLocation was excellent for transport and for sightseeing with Piazza San Marco only 5 minutes walk away. The staff were very friendly and the room was spacious and clean. It was a bonus to have breakfast delivered to the room. Breakfast had a very large choice and was good quality. The management left a fruit bowl in our room free of charge so that was a nice touch. A very quiet hotel away from the noise of tourists.
Stayed in May 2025
Reviewed: April 27, 2025
Iben
United Kingdomroom was too hot as no aircon allowed by Govt. in period 15/04-15/05 but that was just unfortunate timing for us.
The location is Brilliant! Everything seems 5 mins walk away and the Vaporette or Taxi boat to the Airport is 2 mins walk to/from the Hotel. Lovely restaurant just outside the Hotel too. Their Breakfast menu has good options and you can have breakfast in your room every morning should you wish to. The staff is very friendly and helpful, lovely people.
Stayed in April 2025
Reviewed: April 20, 2025
Claire
United StatesFantastic location.. steps away from transport and St Mark’s Square.
Stayed in April 2025
Reviewed: April 18, 2025
Vincent
ThailandBreakfast is served in the room, and needs to be ordered the night before.
Location is fantastic, very close to Vaporetto stop and only a few minutes walk from St Marc Square.
Stayed in April 2025
Reviewed: April 13, 2025
Ajda
SloveniaThe bed was super hard, so we didn’t get much sleep.
We liked the room, the extreme kindness of personality, the breakfast in room, the massage bathtub, it was near all the important monuments and near vaporetto. We really liked it and we will return when in venice.
Stayed in April 2025
Reviewed: April 13, 2025
Ahmed
SwitzerlandAmazing location, very nice staff , value for money compared to other options in Venice is good. Breakfast is good. Furniture is a bit old, rooms are more like 3 stars hotel.
Stayed in April 2025
Reviewed: March 23, 2025
Susan
United KingdomFriendly helpful staff. Lovely generous breakfast served in our room free of charge. Great location.
Stayed in March 2025
Reviewed: March 9, 2025
Marios
SwitzerlandNo buffet breakfast, you had to order from a list and deliver via room service to your room
Stuff Proximity
Stayed in March 2025
Reviewed: February 3, 2025
Zichao
ChinaGreat location if taking ferries but a little tiring if walking with laggages from or to the train station.
Good breakfast, clean room, nice reception.
Stayed in February 2025
Reviewed: January 3, 2025
Aarthi
SpainClean, large space and excellent breakfast
Beautiful location and easily accessible
Stayed in December 2024
Reviewed: December 8, 2024
Blerta
AlbaniaThe room could have been warmer. The heating system in the room was not very good. Also the breakfast was poor.
The location was amazing. The best you can stay in Venice. Vaporetto Station was 1 min away and almost everything there is to visit in Venice was on walking distance.
Stayed in December 2024
Reviewed: November 21, 2024
Solvita
LatviaThe hotel was a gem in Venice, 3 minutes away from the main square but it was so quiet and off the tourist tracks. the staff was outstanding and very welcoming, the breakfast was served in the room and everything was tasty and hot. Thank you for wonderful stay in Venice! Will definitely stay there again if back.
Stayed in November 2024
Reviewed: November 14, 2024
Philip
AustraliaSome noise from outside
Location
Stayed in October 2024
Paris, France
Port-la-Nouvelle, France
Punta del Este, Uruguay
Plymouth, UK
Vielha, Spain
Venice, Italy
Imlil, Morocco
Kolkata, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content