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  5. Reviews of Hotel Palazzo Guardati

Reviews of Hotel Palazzo Guardati This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Sant'Antonino 24/26, 80067 Sorrento, Italy

#69 of 87 hotels in Sorrento

Guests' Choice

Review Score

Based on 419 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    9.0
    Last night we found out they had a wonderful roof top bar and small plates
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was good

    Central location in the middle of everything

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Great location in the heart of Sorrento.
    • Leisure trip
    • Group
    • Deluxe Triple Room with Sea View
    • Stayed 5 nights

    Location was in the heart of Sorrento. Lots of places to eat. Two restaurants just outside the motel door and many more just a short walk away. Breakfast was included and was always great. The lady in charge made sure you had everything you wanted. Buffet was loaded with a great selection. Our room had a small balcony with a view of the water front. Our room had a day bed for a third person and also a mini fridge.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Nice hotel in city center
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights

    Room was cold after sunset. Air condition was not working but as far as I know this is due to local government regulations.

    Location was very good. Very close to Piazza Tasso and port. Since the hotel was in a narrow alley there weren't any traffic or other disturbing noise. Breakfast was sufficient with hot and cold alternatives. Staff was warm and helpfull. Although we arrived earlier than we planned, our room was ready. Room (112) was bigger than we expected. We had enough space for a large double bed, our luggages, a desk and 2 chairs. Bath room was spacious as well. Room and bathroom were also getting good light.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Lovely place to stay. Location great . Clean n beautiful place
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location, breakfast good, friendly staff

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    It was very good! Location is great.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed many places in Sorrento and this is one of the best.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee at breakfast was horrendous. Small breakfast selection in a basement floor room but it did the job for only a 1 nights stay.

    Lovely room, spacious and clean. The bed was really comfortable. The rooftop and pool area was small but had lovely city views and plenty of sun loungers. The location was perfect. Very close to the main square, restaurants and bars. The staff were friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    We had a really lovely stay at the hotel.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast room was quite contained so you had to be quite specific about the times you had breakfast. The pool was much smaller than the photos. Maybe the dimensions were listed but I didn’t notice. That said, my kids loved it. I could imagine getting quite crowded during the summer months.

    It’s location. The staff were friendly and the whole place was very well looked after.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights

    breakfast good continental excellent staff Hotels central location great

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Beautiful and hot..
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Air Conditioning does not work…

    Location excellent one minute walk off the Piazza. Breakfast was very good. Pool on rooftop area excellent.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    5 minute walk from port and train station

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Great hotel in a great location with a great owner!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The first room we were given was next to the lift which was incredibly noisy from early in the morning until late at night. However when I spoke to the owner Emmanuella about this she took us to another room to see if we preferred it. She arranged for all our luggage to be moved so that we could continue to enjoy the day. That was excellent customer service. The staff member on duty at night was rude and when we checked out early in the morning he was impatient and dismissive. However, staff member Anna was fantastic!!

    Excellent location only a 7 minute walk from train/bus station. The main piazza was a 1 minute walk away and the marina was a 5 minute walk away. Lots of good bars, cafes and restaurants around. Breakfast was plentiful with a good choice. Breakfast staff were helpful and friendly. Our room was small but perfect for what we needed. It had panoramic views and was cleaned daily.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Perfect location, clean and friendly staff
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    Location and cleanness

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Great location. Nice staff. Decent breakfast. Stylish rooms.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Difficult to maintain privacy as the windows opened directly on to a communal courtyard where people smoked. Air-con didn’t work or was too complicated to operate. So rooms were hot.

    Great location. Spacious, stylish rooms. Good breakfast. Great staff.

    Stayed in March 2024

  • Reviewed: December 10, 2023

    8.0
    Very nice location in Sorrento
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was good but I think there is a small room for improvement when it comes to personnel from reception.

    The location but also the rooms.

    Stayed in October 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Single Room with Sea View
    • Stayed 7 nights

    Could have had tea or coffee facilities in the bedrooms

    Excellent location and staff very friendly

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Good break
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool open and heated

    Yes good breakfast staff excellent

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Must stay when in Sorrento
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Lovely staff, very accommodating and the room was very spacious.

    Stayed in October 2023

  • Reviewed: October 31, 2023

    9.0
    excellent, friendly, helpful staff, great location, very clean
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    very clean, breakfast good selection, great location

    Stayed in October 2023

  • Reviewed: October 31, 2023

    9.0
    I would stay here again now that I know where it is.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Be sure to get good directions ahead of time. Although this hotel is in the center of things, it’s on a tiny pedestrian walkway that the taxi driver, and then the neighbors, could not find. We found the beds too firm.

    Breakfast was exceptional. The location was in the center of the action. The staff were super helpful and friendly.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amenities were pretty basic for the price of the room, cleanliness was OK but not excellent, staff was helpful but not so easy to communicate with in terms of level of English. Pool was pretty disappointing, breakfast was ok-ish.

    Location was excellent, right at the heart of Sorrento, close to nice restaurants and the shopping areas. Decor and furniture was quite tasteful and classic.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    9.0
    Beautiful stay in the heart of bustling Sorrento
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    nothing

    Tricky to find by car but perfect once arrived and settled, nested in the cobbled streets of Sorrento with life all around

    Stayed in October 2023

  • Reviewed: October 22, 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Location

    Stayed in October 2023

  • Reviewed: October 18, 2023

    8.0
    We really enjoyed the location and very clean.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beds were extremely uncomfortable and it really wasn’t a bid deal for us but the breakfast room was tiny and small selection

    Location was great it was central to everything.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 7 nights

    Fantastic location in the centre of the town.

    Stayed in October 2023

Showing 1 - 25

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