Really good breakfast with great staff. This is a friendly place. Good location.

Stayed in August 2025

4 star hotel but when asking to borrow an iron there was none. Breakfast was very limited. I would rate this hotel 3 stars.

Hotel very close to Ferry and boats station just few minutes walk. It was clean and felts safe.

Stayed in August 2025

The beds weren’t that comfortable

Stayed in August 2025

no douve just sheet to cover with , some room has ant in bed , AC not working properly

price

Stayed in July 2025

However, the breakfast could use some improvement, as the variety was quite limited.

Our stay at this hotel was overall sufficient for the price we paid. The room met our basic needs—clean and comfortable enough for a short stay. The staff were helpful and polite, which we really appreciated. Still, it’s a reasonable option if you’re looking for something budget-friendly.

Stayed in July 2025

Our room was supposed to be a suite, but it was oddly sectioned so that that little suite area was not that appealing to use and the bedroom area was small. I don't recall any door to divide the spaces either. I'd rather it was one bigger room. And there was rather loud construction while we were there, so it would not have been nice to stay in the room. But we were there only to sleep and it was quiet at night, so wasn't a problem for us. If I planned to be at the hotel in the day, I would ask about construction.

The best thing was Mario, the concierge, who was incredibly helpful in mapping out where we could go around the city to see the things that interested us! He helped us to use our short time in the city well! He is exactly what one looks for in a host. Also, this was one of the hotels that had nice fluffy pillows! So many of the pillows in Italy were flat hard memory foam, which hurts my head, lol. Comfortable beds. Great central location! Really nice balcony to have breakfast with nice offerings.

Stayed in May 2025

Location

Stayed in June 2025

The room was tiny.

Location was great and staff were very friendly and helpful.

Stayed in April 2025

Very nice city Hotel. Good value for money. Great location. Simple but very tasty breakfast. Very professional and friendly staff. 👍

Stayed in April 2025

Some of the decor is a little outdated but immaculately clean

Very comfortable hotel. Great location . Lovely breakfast

Stayed in March 2025

Not too much of a criticism as it could be a negative or positive but the main shopping was a little way away. The road outside was really busy but you couldn’t tell that till you went outside, it was really peaceful inside the hotel.

Location ok for port, hop on hop off bus terminal and metro stations. Staff were extremely helpful with all aspects of this holiday. Special mention to Sharma on the front desk for trying to help us out locating a specific shop where we could buy some pottery we wanted and going the extra mile all of the time. Also Evalina for the breakfast provided which was continental buffet style. Evalina opened the restaurant 30 minutes early on a day we had booked a trip. Evalina was sensitive to our needs. There were several restaurants close by with recommendations from the staff where to eat. Rooms were cleaned every day without bothering us, possibly slightly overzealous changing all of the towels everyday.

Stayed in March 2025

Good location, nice room

Stayed in February 2025

Classic hotel with excellent customer service

Stayed in February 2025

Very good value for money.

Basic but decent breakfast. Service in breakfast bar excellent. Ease to check-in. Staff very welcoming. Location is brilliant.

Stayed in January 2025

We wish the breakfast starts earlier than 7:30 am as we have tours booked early in the morning. The hotel takes your room key every time you leave which was a little inconvenient.

Location is great next to the Port. The breakfast is tasty. The concierge was super helpful when we were scrambling to plan a day last minute due to a train strike.

Stayed in December 2024

The noise of the traffic in the morning time.

Location.

Stayed in November 2024

Anything.

Good location and comfortable. Breakfast okay.

Stayed in October 2024

Room has windows but to very gloomy lightwell

Quick check in Spacious room with sitting area and large bathroom

Stayed in September 2024

Nothing.

Good location, clean and comfortable. Pleasant and helpful staff. Well maintained even though it was an old building. Recently refurbished and the staircase and our room was renovated to a high standard. It was close to the ferries, metro, restaurants and shops.

Stayed in September 2024

Nothing

Everything. Especially the friendliness and location

Stayed in September 2024

The room had no air conditioning, although it was very clean, a suite with a terrace, it was recently painted and the smell was there. Didn’t wanted to ask the staff to resolve the AC issue because it was only for 1 night and we leave early. 11 euros for a bottle of water.

It is near to the port.

Stayed in September 2024

The only criticism I would have is about the taxi company that the hotel uses. On getting there we were told there is an arrangement with the hotel and taxi company that guests get a 25€ flat rate fee to the airport we confirmed this again the morning of our departure however when we arrived at the airport the driver doubled the charge and we had to argue before eventually he went back to 25€ after I suggested we call the hotel. This is not the hotels fault but just something I think guests should be aware of if they find themselves in a similar situation.

The hotels location is perfect especially if you’re getting the ferry from Sorrento, the check in guy was brilliant he took a long time showing us maps of Naples where he recommended places to visit and where to eat. The hotel is very clean and the room and bathroom spotless. The room was a good size and was quiet, there was no noise from other guests or rooms. The view wasn’t great as we looked into a courtyard it was quite dark but we were not spending any real time in the room so it didn’t matter. The breakfast the next morning was great with a nice selection of food with friendly servers. It was also great value for money, I would recommend this hotel to anyone looking for a hotel with a great location, helpful staff and a clean nice room!

Stayed in August 2024

The hotel is kept very clean and is well air conditioned which is vital in Naples! The staff were attentive and friendly. Breakfast was great. Location is close to some good shopping streets (Toledo, Chiaia) and Gambrinus cafe.

Stayed in August 2024

Some occasional smell of smoke but wasn’t a problem.

The location and charming quality.

Stayed in August 2024