The hotel boasts a 4 stars category but it is small and doesn´t have all the facilities to deserve it. The staff were not particularly welcoming. Breakfast was good in terms of food, except that the juice is not real juice and the place lack good ambiance for some reason. We found a parking very close to the hotel but it was 40 euros the night.

The hotel was easy to find and had a strategic location. Lots of places to eat nearby. The room was very clean and it had a small patio exclusive to this room.

Stayed in April 2024

The wall between our room and the next one was a little thin, we could hear them walking around but it didn't detract from our stay. We'd definitely stay there again.

The hotel was located in a great area. The staff were friendly and helpful. The rooms were lovely. I would definitely recommend this hotel for a stay in Naples

Stayed in April 2024

It was anomalously hot weather but the air conditioning di not work. The bed headboard was damaged (sign of sigarette burning)

The location

Stayed in April 2024

Facilities are outdated. Construction nearby.

Excellent location, Staff are very friendly

Stayed in April 2024

The lobby looks a bit dated so first impressions could have been better but the room was beautiful and tastefully decorated.

Very convenient location between the Old town and the ferry port. Big room which was nicely furnished and decorated. Breakfast buffet. Very friendly and helpful staff.

Stayed in March 2024

Very nice stuff at the reception as well as the one serving the breakfast. Good choice for breakfast - ham, cheeses,eggs and variety of sweet cakes. The DBL room with balcony is smaller but comfortably furnished. Very good location for easy walking in historical city, port etc. Hotel is very good for a short stay.

Stayed in February 2024

Some rooms are outdated and with loud noise affecting sleeping.

The staff is really friendly and always there helping us to solve problems

Stayed in December 2023

Front room a little quieter

Vg

Stayed in December 2023

The breakfast was average, and we would have liked more fresh pastries and cakes from the region. To be fair, there were croissants, pains au chocolat, sfogliatella, a chocolate cake, a tart, just to give some examples of the pastries/cakes. But some were a bit stale. However, the breakfast overall was copious and there were plenty of choices such as deli meats, cheeses, bread, yogurt, seasonal fruit, fruit juices, etc. The coffee was great! The breakfast staff were very friendly and attentive.

The hotel is a very European style hotel. It offered everything you would expect of a hotel for tourists or business people. We had paid for a standard room which was small as expected of a European hotel, but it had everything you needed for a pleasant stay - and still very manageable for two adults. The room had internet access (very fast), a TV (we never used as we were in Naples to be outside having fun!), a bathroom with all the amenities needed, a wardrobe closet, and AC/Heater (we didn't use). We stayed there for 6 nights and didn't have any issues whatsoever. They gave us a room with access to a small inner patio/courtyard, which was very nice for us, and we used it even though it was December. It allowed us to open the double doors and let plenty of fresh air into the room. Overall, our room was very quiet. Since the hotel is next to a small church, we heard the 6.00pm mass every day complete with organ music and singing, a unique touch for us. We also want to recognize the reception staff who were very helpful when we asked for restaurant recommendations, e.g., or when we wanted to confirm the best way to go to various sites. They also helped in booking taxis. Thank you for being so friendly and accommodating.

Stayed in December 2023

stayed in room 404, it's too noisy, didnt get alot of sleep.

The Location was good, staff very good

Stayed in December 2023

Bathroom could have been cleaner

Excellent breakfast and the staff was very helpful and friendly

Stayed in November 2023

Clean room and bathroom. Breakfast was very nice, lots of options on the buffet and they also made eggs to order. Front staff was nice and arranged a taxi to the airport for us. The location was close to the water and lots of nice places to shop and eat.

Stayed in October 2023

The one negative is the WIFI. It was very poor on the ground floor and non existant in our bedroom.

The location is brilliant, the breakfast was very good, the room was very clean and a good size. The staff were very friendly and very helpful and had very good english.

Stayed in October 2023

There was a sharp corner in the bathroom, it cut my arm pretty badly.

All our requests were fulfilled! Very quiet room. Nice breakfast included in room price. Friendly reception and breakfast staff.

Stayed in October 2023

Lack of duvets.. but I guess that’s normal in Italy

Good location and quiet even though on a busy road

Stayed in September 2023

A little noisy if room is on front with traffic.

Location is great for spagnola area, port and historic quarter, rooms are a good size and good breakfast.

Stayed in September 2023

The only criticism we have is that although the rooms were comfortable they were a little dated, however that is our preference for a more modern style.

Palazzo Turchini Hotel is in a fantastic position, very central and on a main road so picking up buses for trips was super easy and easy walking access to both the port/marina, old town and shopping. The hotel was clean and the staff were very helpful both on the front desk and especially Martina and Evelina at breakfast who made sure we were well looked after. There is a superb, buzzing bar, Barrio Botanico, right next door for pre-dinner drinks which was a nightly visit for us before finding a restaurant. As far as food was concerned all the restaurants we ate at were great, La Cantina dei Lazari, Pizzaria Trattoria Medina, Osteria da Antonio, Trattoria Castel Nuova, Pizzeria D'Autore and Insolito to name a few, you can’t go far wrong with Italian cuisine though.

Stayed in September 2023

Great location, near to the port, helpful staff, good breakfast

Stayed in August 2023

The room was small and the bed wasn’t comfortable

Location, staff, breakfast room was lovely

Stayed in August 2023

Nothing

Great location, excellent breakfast, good size room and professional and courteous staff.

Stayed in August 2023

Hot chocolate at the breakfast.

Location Staff who speaks french. Large room

Stayed in August 2023

The bed could have been a bit comfier but overall no complaints.

The hotel staff were very friendly and helpful. The breakfast was a good continental selection and the breakfast staff were very accommodating. The rooms were small but clean and with good facilities. Good location near the metro and port.

Stayed in July 2023

There is no daylight in the room. It can cause you claustrophoby.

Clean, convenient lication.

Stayed in August 2023

Staff were friendly and helpful, the hotel was very central and had everything you needed. The breakfast included each day was very good too.

Stayed in August 2023