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  5. Reviews of Ginevra Palace Hotel

Reviews of Ginevra Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via San Giovanni Della Croce 35, Aurelio, 00166 Rome, Italy

#828 of 929 hotels in Rome

Guests' Choice

Review Score

Based on 299 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    6.5

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: April 25, 2024

    7.0
    Good
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Distance from the center

    The price.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    DECENT VALUE FOR MONEY
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location isn't ideal with a good 20 minute walk to the metro and the area isn't especially nice with lot of litter, dumped furniture etc ... it's outside the hotel grounds but I'm sure the hotel could do something to clean up the surrounding area. The air conditioning didn't work but not a problem for us as it wasn't too warm in April. Some walls in the bedroom were dirty with various stains. The breakfast is mainly sweet items and could perhaps benefit from some fruit but it is ample with a decent selection. The cleaning staff seem stretched and things get forgotten like soap in the bathrooms. It would be nice to have a small table/chairs on the balcony and/or to have some of the roof area made into a sun bathing space with loungers. Finally there was building work going on adjacent to our room with noise starting from 7am every week day morning and this also made having the balcony door open difficult because of dust. Mention could/should have been made when booking

    Offers good value for money. The hotel is decent and our room was large with everything we needed, clean comfortable bed, fridge, well equipped bathroom with plenty of hot water. The price was good for a week in Rome. Staff were friendly from reception, breakfast staff and cleaners. We were also allowed an early check in for free which was appreciated

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good experience for a night
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    As I’m the person who like to eat proper breakfast, the food options weren’t so good. There were lots of sweets ( pastries, pies) and the omelette and sausages looked unappetising.

    It was good experience. We stayed in the hotel for 1 night. First of all, the hotel offered us the transfer from Fiumicino airport for 5 people for 90 EUR. We arrived at the airport late (at 22:40). It was fast and great with the transfer. The staff was so helpful and kind. The room and bathroom were great. Also we could leave our luggages the next day for free and have a walk in the city.

    Stayed in March 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights

    Breakfast was lacking

    Value for money

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast. In hotel told us that breakfast was served from 07:00-10:00 am. We came in 09:00 pm and nothing was available for eat. So if you want breakfast you need to came earlier.😌

    The room was very clean and big. Stuff was generous.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    6.0
    Acceptable
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bathroom was broken. Sink overflew with spillage of water, couldn’t use it first day. One of staff at reception was rude when told about blocked wash basin and to change the room. Booking.com had to intervene.

    Bed was comfortable. Breakfast was average but restaurant staff was nice.

    Stayed in September 2023

  • Reviewed: November 9, 2023

    8.0
    Amazing
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast didn’t have a lot of options

    Excellent customer service

    Stayed in October 2023

  • Reviewed: November 3, 2023

    8.0
    Cozy at correct price
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    small maintenance need to be done. some small missing wallpainting spots are visible

    Clean, comfortable, not too far from Metro station, good breakfast.

    Stayed in November 2023

  • Reviewed: October 20, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They lost the keys to the laugage room. Panic 20mins as I was on the way to the airport. Finally key was found, but I missed my shared taxi and have to pay for another taxi €50.

    Clean rooms and comfortable bed

    Stayed in September 2023

  • Reviewed: October 18, 2023

    8.0
    2023 trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Getting coffee or tea was really difficult and would take time,if you go 1 hour before it closes,you don't get anything to eat, generally was just bad And messy,bread and butter of all things,you don't get!

    Really liked the beds very comfortable and the room was just spacious enough, some staffs were really helpful and professional,but others need some training , the location was great!

    Stayed in September 2023

  • Reviewed: October 6, 2023

    8.0
    Location is about 15 min walk to metro for easy city access. Don't buy the breakfast.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    Don't waste your money on the breakfast. Very poor quantity and quality. Coffee machine was on its last legs after 4 days. Food was gone after an hour and very poor selection.

    reception staff was extremely friendly even with a midnight arrival.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    6.0
    Okey for one night
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sound insulation betwreen the rooms are very weak. You can hear every each thing from the other rooms which makes sleeping very hard. The breakfast is not for every taste.

    The gentleman at the reception was very kind and helpful. Her guided us for a perfect city tour. He also helped us to modify our reservation dates. Water pressure of the shower is perfect.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    7.0
    Good for a short term stay
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights

    Would have been nice to have more breakfast options. A lot of the time things were missing, the coffee machine wasn't working properly and when you came for breakfast around eight am, you had fewer options to pick from. The shower was very small so it was a bit hard to move around. If you plan on staying longer, bring your own toiletries, shower gel and shampoo are provided in a small plastic bag. Also, the bidet was a bit smelly. Consider the location - the hotel is located on a steep hill, a bit far away from the bus station and the metro station is even further. If you're traveling with older people, consider ordering an uber or taxi on your way back.

    Staff was very wonderful, helped us to get to know the easiest way to the hotel, and explained a lot of things. Room was clean and good for a short stay. Overall the place is very nice,

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I relatively didn’t like the location, it’s on the outskirts and if you’re on foot, be prepared to walk more than a kilometer to the metro

    this hotel wins in the price range, the price quality makes this hotel very attractive.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Fair accommodation for reasonable price
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    I was able to hear quite well neighbors

    Good ration of price / quality (simple standard hotel nothing special)

    Stayed in August 2023

  • Reviewed: September 6, 2023

    6.0
    Good hotel but dirty
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is a bit far from everything. The cleaner did not clean the room at all as shown in the pictures. She only folded the sheets.

    Staff were very friendly and helpful. The hotel looked nice outside and in. Breakfast was decent.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Far from metro station

    Moderate, nothing special

    Stayed in September 2023

  • Reviewed: August 22, 2023

    8.0
    An out of town convenient hotel with exceptional staff making a bland stay acceptable.
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very poor. Disappointingly one of the worst breakfasts ‘endured’ in many many years of travel.

    The reception staff were first class.

    Stayed in July 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The hotel location was okay - has a hill to climb to get to the main entrance. The metro & bus are about 10 mins walk away. There is a supermarket, laundrette & restaurants 5 mins walk away & sell pretty much everything you need. Hotel staff are really good - housekeeper & receptionists are so welcoming, friendly & knowledgeable. They were so helpful & kind. Especially Michael who really helped me set up my daughter's birthday & find the coliseum. Hotel is relatively clean, room was changed & cleaned daily, we did find a cigarette nub & none of us smoke so it was from the previous guest. Towels & tissue replaced daily without us asking. Shower is small & good pressure. Beds are comfortable. TV has all Netflix & English shows. Balcony was dirty so we didn't use it. Breakfast was okay - coffee machine was broken but we were able to get our coffee anyway. It's a continental breakfast of fruit, cold boiled eggs, ham, the croissants were yummy. The bin was nearby so did cause some flies. Kitchen staff were very accommodating & helpful. Restaurant for lunch or dinner was closed however bar was open for drinks & water. Overall.. we had a pleasant stay & enjoyed ourselves. We would recommend & return to the hotel

    Stayed in August 2023

  • Reviewed: July 25, 2023

    6.0
    Normal
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small breakfast and little bit dirty bathroom without towels

    Good place, climation, comunication

    Stayed in July 2023

  • Reviewed: July 9, 2023

    6.0
    Our stay was ok. The shower and bed were the best things of all. Shame on breakfast.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    One nightstand lamp and a few sockets did not work. Breakfast was too poor. A bit dirty room - floor and walls. Also, we received a new towel with human hairs.

    The shower and bed

    Stayed in July 2023

  • Reviewed: June 1, 2023

    8.0
    Good value if you are willing to use public transport and walk.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Breakfast. Value.

    Stayed in May 2023

  • Reviewed: May 27, 2023

    6.0
    Stay at your own risk.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower cubicle was too small to have a decent shower. You can't turn or bend. Limited wash towels. No entertainment was provided by the TV in the room. No cups or water or kettle or tea in room. The phone wasn't working. Could not regulate the heating. One particular staff was abrasive and uninviting. The distance to walk to the hotel was concerning especially on a dark night like winter. The walk up did not feel safe. Appears neglected. I would be afraid to walk by myself. But lovely views of the hills around.

    Good shower pressure. Breakfast was okay. Some star were pleasant and the service personnel. The hotel itself was okay.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    7.0
    what we needed for the cost but I’ve stayed in nicer places
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    shower was really small. breakfast wasn’t very good

    clean tidy, just simple room

    Stayed in May 2023

Showing 1 - 25

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