Via Tommaso Grossi 1, Milan City Center, 20121 Milan, Italy
#3 of 446 hotels in Milan
Guests' ChoiceBased on 240 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.9
Facilities
9.5
Staff
9.7
Value for money
8.4
Free WiFi
9.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Nabil
United Arab EmiratesBreakfast was great, tasty food, lots of variety. The waiters did their very best to accommodate all your dietary needs. Staff very friendly. Concierge were knowledgeable and very helpful. Standard rooms are slightly small, but other than that the stay was perfect.
Stayed in April 2024
Reviewed: April 21, 2024
Uros
United KingdomAmazing breakfast, the best location.
Stayed in April 2024
Reviewed: April 14, 2024
Daniel
United Arab EmiratesSurprisingly breakfast was not included given the rates.
Excellent staff and location.
Stayed in April 2024
Reviewed: February 26, 2024
Alreem
United Arab EmiratesAmazing location, we had a great view and easy access to Milan's main attractions. The staff are amazing, they try their best to make sure we are comfortable, and some staff can speak Arabic.
Stayed in February 2024
Reviewed: February 25, 2024
Hyon
JapanLimited options for the in room dining, little noisy in the morning
Location, hospitality, breakfast - the best place to stay in Milan. Shopping and opera were our main purpose so PHM was the perfect choice.
Stayed in February 2024
Reviewed: February 10, 2024
Richard
United KingdomNothing
It’s central
Stayed in February 2024
Reviewed: January 3, 2024
Julia
United KingdomWe had an amazing stay at the hotel! Everything was perfect.
Stayed in January 2024
Reviewed: January 2, 2024
Jamal
United Arab EmiratesThe price was very expensive in comparison to the level of luxury you find in many countries. You could get the same quality of hotel for price of 20% in Dubai. There is no luxury lobby that quest can set. There is no good room views deserve the high price of the room I booked.
The location, the staff kindness, the cleanness
Stayed in December 2023
Reviewed: December 28, 2023
Saoud
QatarThe price
The location & the facility
Stayed in December 2023
Reviewed: December 24, 2023
M
QatarThe booking experience was difficult and frustrating. We chose 'pay at property' option with a higher rate for convenience yet my family members and I were bombarded with calls at inconvenient hours for credit card updates. multiple unjustified "card confirmation" charges leading up to our arrival at the hotel resulted in my bank cancelling my credit card due to suspicious activity. Rooms are very small and lack appealing views.
The location of the hotel is excellent, with an adequate staff, the breakfast was good and the service in general was decent. the hotel's holidays decorations were very beautiful.
Stayed in December 2023
Reviewed: December 23, 2023
Amena
United States of AmericaOverpriced.
Excellent location Great size of room
Stayed in December 2023
Reviewed: December 8, 2023
Aldhufairi
KuwaitPrice 😅
Everything 😍
Stayed in December 2023
Reviewed: November 27, 2023
Laura
SpainNothing
Location, staff, facilities, food.. everything was outstanding. We travelled with a 1yr old and they provided not just a crib but many details to make our stay comfortable. During this time of the year, the hotel already had Xtmas deco which make it even more beautiful. I would strongly recommend this hotel to all type of travelers, we will definitely be back.
Stayed in November 2023
Reviewed: November 13, 2023
Salem
Saudi ArabiaIt's just had been immensely refreshed.. It's better than ever.. Coming back from a busy working day, we did not have to commute anymore. It's in the midst of everything, i.e. very good restaurants, shopping, sightseeing, landmarks, etc..
This is the first time we comeback after a grand new makeover. We loved it all: the room, the lobby, the location, and specially the staff. They were helpful, welcoming and made us feel home.
Stayed in October 2023
Reviewed: October 22, 2023
Jessica
United KingdomThe staff were incredibly accommodating, in particular the management and the concierge who gave some perfect restaurant suggestions
Stayed in October 2023
Reviewed: October 21, 2023
Mohammed
QatarNothing
Everything, their staff friendly and professional. The location and the rooms are clean.
Stayed in October 2023
Reviewed: October 20, 2023
Hamad
KuwaitSome floor undergoing renovations. Noise is a minor issue in the morning.
The location of the property is very central and close to all major attractions and shops. The whole staff at the property were very helpful and they make you feel at home . The Concierge team is excellent. The breakfast staff and the breakfast choices were great ! The rooms are spacious and comfortable and had a coffee maker . The design of the rooms and layout well thought . I used the gym daily and had all the cardio and core equipment needed . Overall fantastic.
Stayed in October 2023
Reviewed: October 16, 2023
Jacob
United States of AmericaService , food quality
Stayed in October 2023
Reviewed: October 11, 2023
Edythe
CanadaThat we had to leave
Everything
Stayed in October 2023
Reviewed: September 23, 2023
James
AustraliaNil
The assistance at the concierge desk was exceptional. The room was beautiful, with unexpected surprises of fruit bowls each day. The bathroom was fabulous.
Stayed in September 2023
Reviewed: July 1, 2023
Mary
United States of AmericaBreakfast was not included. Very unusual from my experience in Europe
Location was great !
Stayed in June 2023
Reviewed: June 22, 2023
Badi
Philippinesgreat location
Stayed in June 2023
Reviewed: June 16, 2023
Andrea
Singaporelocation, staff, cleanliness
it was great!
Stayed in June 2023
Reviewed: June 14, 2023
Theodore
United States of AmericaEveryone and everything about our stay was exceptional
Stayed in June 2023
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