nothing to complain

Beautiful location and the amenities are excellent. It surpassed our expectations ! Truffle hunting with Michele was an amazing experience to top it off. Cannot wait to go back!

Stayed in August 2025

Breakfast and dinners at the bistro were very good. Staff was very friendly, professional and attentive. The maitre d'hotel Simo was always present to ensure all run very smoothly. He certainly brings a touch of warmth as his passion for hospitality transpires.

Stayed in July 2025

We booked at the Michelin 1 star at the hotel but they could not cater for the vegetarian in our party despite being prewarned of the need when the booking was made 2 months earlier. Chef would not or could not make an accommodation fortunately alternative eateries were available within the hotel.

The setting is wonderful, tranquil, panoramic, historic with lovely gardens. The suite was roomy the hotel service exceptionally and provided without fuss. Several choices/levels of eateries were available which was ideal to suit ones appetite and mood.

Stayed in July 2025

Price

Location and views

Stayed in June 2025

The restaurant Guido. It was the worst meal we’ve ever had at a Michelin starred restaurant. Food was poorly prepared, the service was pedestrian and the prices were very high. We ate at the other restaurant at the hotel our second night, and it was superior on every level and detail.

Beautiful setting. Lovely facilities.

Stayed in May 2025

Staff didn’t explain to us all the facilities in the hotel, we kept discovering new things on our own. Michelin star restaurant was very good but not as good as some other restaurants of the same standings

Beautiful setting, great breakfast

Stayed in June 2025

Iconic and beautiful

Stayed in June 2025

Bistro food was okay, not amazing, very modern. There should be a more traditional Italian food option in the hotel.

Wonderful location, beautiful property

Stayed in May 2025

The shower in the monastery room was tight

The history of the property

Stayed in May 2025

Nothing

Beautiful location , wonderful history

Stayed in April 2025

We loved it. Best to understand this is not a Four Seasons type of hotel. Don’t get me wrong - it is definitely luxury! It’s just less formulaic. It is an understated and very beautiful place, a converted monastery. The rooms are a bit small, they could use a refresh. The spa is getting a little dated (but is totally awesome!)But none of it matters…it is a unique and restorative 5 star place. It deserves its accolade as a Leading Hotel of the World. Go to the local restaurant in Capelli too, it’s called Casa Crepa Canelli, and was recommended by the hotel (great). We will return!

Stayed in April 2025

Staff could be a bit better service oriented, more willing to adapt to the client

Amazing spa

Stayed in February 2025

Access from inside the hotel -

Spa was acceptable .

Stayed in November 2024

The room we had was small and very hot

The outdoor area is very beautiful!!! The walk around is very nice. The breakfast restaurant is very good

Stayed in October 2024

N/A

I have nothing to say negative about this place. Amazing from any aspect - location, clean, staff, restaurant , hospitality,.....

Stayed in October 2024

The view over the wine yards is magnificent The welcoming at the reception was spot on The out door facilities with the park etc are great when bringing a dog The dog treats and assessories in the room is very nice and warms a dog mums heart😍 Charging of the e-car is just perfect Pool area is nice and big enough to ensure some privacy even with many guests

Stayed in August 2024

That we didn't stay longer :)

Exceptional service, outstanding facilities, incredible views and attention to detail like no other. The care and professionalism of the service are second to none. The quality of the food is superb. Everything and everyone exceeded our expectations. Each step you take, you can tell right away the attention to combining luxury and the rich history of the place has been top priority for every single corner.

Stayed in April 2024

It was a wonderful stay

Stayed in June 2024

Didn’t mention

Excellent service, awesome view, friendly staff and exceptional facilities. Also great restaurant and not only, the buffet, the bar was amazing.

Stayed in March 2024

Great natural gardens

Stayed in March 2024

Nothing

Loved everything

Stayed in March 2024

The salt grotto has some rust on the bottom of the pool

An amazing hotel with a lot of history. The room was amazing, the staff - very nice.

Stayed in December 2023

It’s has a stunning spa a perfect place to relax. The Salt cave, the indoor pool and the outdoor pool was breath taking. On the other hand they had two great restaurants one of them is a Michelin star that had very tasty dishes. I stayed at a two story suite that was so beautiful and calm.

This resort is out of the world, it was recommended by one of our friends. Our visit is something like a stunning experience, starting with the most welcoming introduction till we left with joy after two amazing nights. It’s a very historical place that carries beautiful stories of Nuns and Nobels.

Stayed in July 2023

All Staff members read our wishes in the eyes and fulfilled them. Very good communication between them as well.

Stayed in September 2023