from time to time there is a train going by the hotel

Everything was fantastic! Great rooms and very clean! A huge thank you to the wonderful and friendly staff that helped with everything. Beautiful property, great for relaxing. Incredible and fresh breakfast everyday. Restaurant is fantastic and very fresh!

Stayed in July 2025

While the food is high end, after one or two visits to the restaurant you start to crave more classic Italian dishes - perhaps if the bar area served a more relaxed menu as an alternative to the fine dining restaurant in evenings it would have given guests more choice. The fine dining experience was also pricey (as expected). The hotel is remote - we didn’t rent a car and so were reliant on taxis - this turned out to be expensive for trips to Taormina or similar.

The property was very clean and well presented, the lodges very relaxing - we booked one with its own plunge pool and deck and this was heavenly for getting some proper rest and relaxation. The staff were exceptionally polite and helpful. The food is very high end and a real taste experience.

Stayed in July 2025

The pool is a little small.

The gastronomy was very good. The staff was excellent.

Stayed in July 2025

The lunch menu at the restaurant had some inaccuracy as it declared prawn tartare on a pasta which was served with cooked chunks of prawn. This was fed back to the service staff who said it was a tartare that has been cooked, but by definition a tartare is that it must be raw :)

We liked the fact that they change the towels in the room throughout the day, and provide daily snacks in the room.

Stayed in July 2025

Everything

Stayed in June 2025

Restaurant service a little slow at times and prices felt high- however the management in the hotel were very quick to help and resolve any issues.

Great location and rooms- staff very helpful

Stayed in May 2025

Nothing

Layout and design of hotel and lodges, the staff made us feel welcome

Stayed in May 2025

Just perfect

Simply fantastic friendly place located in a beautiful garden with the most friendly Staff. Luxury.

Stayed in March 2025

I am a "tea person" and having coffee machine only in the room was not so comfortable. When trying to get the hot water for a tea, it came with coffee flavour. Simple standard kettle would solve that issue.

we liked absolutely everything starting from warm welcoming with fruits and drinks, cozy and well managed interiors, clean, large rooms with comfy beds, great service, unique restaurant food, great breakfast ending on beautiful garden and chilling area outside

Stayed in March 2025

Absolutely perfect

Stayed in February 2025

Nothing

Beautiful, wonderfully curated with amazing facilities

Stayed in September 2024

Everything was perfect, the grounds are beautiful, the food was great, and the staff is amazing. Each and every one of them are very polite, helpful and actually useful, and they function smooth as a team. Kudos to the staff!

Stayed in September 2024

The pool bar didn’t always have a member of staff on it so sometimes you had to go and find a member of staff. The food menu for the pool bar was limited but everything on it tasted really good, we didn’t know until towards the end of our stay that you could also order from the room service menu for the pool bar and also French fries and ice cream were available but not advertised as such. The evening restaurant didn’t have loads of choice and was quite expensive, not somewhere we wanted to eat every night but nice for 1 or 2 nights.

The staff/service was amazing, really nice people and nothing was a problem! Always there to help. The breakfast was fab, so much choice include amazing Nutella croissants! The pool area was really nice and clean and the rooms was fab! Great size & super comfortable! The gym was small but well equipped. We would definitely return it was the perfect start to our honeymoon! 4+++*

Stayed in August 2024

Not to well kept, and we had ants and other insects in our room. The room was super dark, since it only had two windows. The pool area felt small. Wish we could use the roof top, but it was exclusive for one room.

Lush garden, amazing food, lovely atmosphere. Loved our bathroom.

Stayed in August 2024

Common areas are spectacular. Such details need to be adopted in the rooms too.

A perfect location, service and quality.

Stayed in July 2024

The service and the food was amazing.

Stayed in July 2024

Nothing it was all amazing

The gardens The service The location Everything

Stayed in July 2024

Nothing 💝

Everything was an oasis of beautifulness

Stayed in July 2024

Hotel quality was amazing. Food exceptional and staff so attentive and friendly. Can't praise them enough

Stayed in July 2024

Only downside was the WIFI which needs addressing, fairly unusable

The staff were super friendly (especially the restaurant staff). They even hugged us on the final morning when we left. The food was superb, the variety and portions amazing. The room was well fitted out, great bathroom, huge bed. Lots of spaces to relax and unwind and not feel like you are staying at a big crowded hotel. Can’t fault the facilities. Felt so relaxed at the Donna Camela

Stayed in July 2024

-

Extremely friendly stuff in a good way, everywhere you look green trees and plants blends with well designed locations, restaurant at the evening was awesome!

Stayed in June 2024

A beautiful gardened resort with fabulous staff. Room was beautiful with amazing view of Mt Etna. The most extensive breakfast - and absolutely fabulous. Dinner was very special.

Stayed in June 2024

Breakfast selection was almost all sweets. On day two, we did find some darker breads and cold cuts on the buffet. With the luxury comes a certain clientel, whose Mercedes limo driver thinks they can cut you off and make you wait because you only drive a little rental Audi. But this is not the property’s doing of course. Except for the view of Etna, you do feel a little bit locked in at the pool area. No sea view or wide landscapes.

This property exudes luxury and refinement. It is nicely located with a beautiful garden surrounding it. Everything is well maintained and functional. The staff is very friendly, fluent in English and ready to help. The room and bathroom were very sizeable and comfortable.

Stayed in June 2024

The location is a bit out of the way, but it has the advantage that you don’t have to fight your way out of a built-up area to get to where you want to go. A good base for exploring Mt Etna. Used the pool, but to be honest in April it was still too cool to stay in for long.

Stayed in April 2024