Reviews of Rifugio Sapienza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Piazzale Rifugio Sapienza, 95030 Nicolosi, Italy
#6 of 7 hotels in Nicolosi
Guests' ChoiceReview Score
Based on 256 hotel reviews
8.5Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.6
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Facilities
8.3
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Staff
9.2
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Value for money
8.2
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Free Wifi
8.5
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Reviewed: August 14, 2025
Steven
United Kingdom30 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Perfect location for exploring Etna
Stayed in July 2025
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Reviewed: August 6, 2025
James
Italy10 Reviews1 helpful vote8.0“Great breakfast. Comfortable room for a family of 5”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Floors were a bit worn out.
Beds were comfortable. Bathroom was clean. Great breakfast.
Stayed in August 2025
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Reviewed: August 1, 2025
Natasha
Australia21 Reviews10“Great place to stay at the base of Etna”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Wifi was not great in some rooms.
Great place to stay, good pizza- huge portions- best petal chips ever! Clean, comfy beds, helpful staff, good breakfast incl. and water for the walk up Etna. Let us have a later checkout.
Stayed in July 2025
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Reviewed: August 1, 2025
Michael
Malta9 Reviews1 helpful vote10“A Unique Volcanic Experience”- • Leisure trip
- • Family with young children
- • Classic Quadruple Room
- • Stayed 1 night
Na.
Location is unique (you are on an active volcano after all!), views are astounding, breakfast was abundant and exceptionally good with great pastries. Above all, the care, attention and assistance (especially when I needed to move my car parked in the hotel's private car park, but could not because two other vans were blocking me) was timely and helpful indeed.
Stayed in July 2025
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Reviewed: July 23, 2025
Kate
United Kingdom43 Reviews2 helpful votes8.0“Lovely stay on Etna, convenient location”- • Leisure trip
- • Family with young children
- • Classic Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Would be good to have shower facilities post checkout when one returns from etna excursion
Great location, very convenient close to funivia. Reception staff and restaurant were lovely and they helped with booking of etna hike, always provided helpful information.
Stayed in July 2025
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Reviewed: July 16, 2025
Hanna
Ukraine17 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room with Terrace
- • Stayed 1 night
The hotel is difficult to reach. Transfers must be booked in advance.
Great staff, passionate about their work. Delicious and plentiful breakfast.
Stayed in June 2025
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Reviewed: July 14, 2025
Giuseppe
United States12 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
There was nothing that I didn't particularly like.
The personnel was kind, helpful and fun. They were really enjoying working there and it transpired in the interaction with the customer.
Stayed in May 2025
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Reviewed: July 13, 2025
Robyn
Australia125 Reviews2 helpful votes10“A wonderful stay at Rifugio Sapienza.”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Very comfortable room, good views from the room. All staff were extremely friendly and helpful. Nice breakfast.
Stayed in July 2025
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Reviewed: June 26, 2025
Jordi
Spain66 Reviews9 helpful votes8.0“Location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
All ok
The location is very good to explore Etna. The pizzas in the restaurant are very good. And breakfast is good. Appropriate car park for guests
Stayed in June 2025
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Reviewed: June 24, 2025
Gwyn
United Kingdom12 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Excellent location
Stayed in June 2025
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Reviewed: June 18, 2025
John
United States5 Reviews9.0“This is a great hotel for exploring the mountain and enjoying the views afterwards at night.”- • Leisure trip
- • Couple
- • Standard Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
This is a hotel to access an amazing location and activities. Expect it to be practical, clean, and well run. It’s not a luxury hotel but a way to have adventure at your finger tips.
The location is perfect and the facilities are clean.
Stayed in June 2025
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Reviewed: June 15, 2025
Lucas
France7 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
NOTHING
Staying at Rifugio Sapienza was a truly memorable experience. The location is unbeatable — right at the foot of Mount Etna, with breathtaking views and direct access to the cable car and hiking trails. The atmosphere is warm and authentic, perfect for nature lovers and those seeking something different from the usual hotel stay. The room was comfortable and clean, with everything I needed after a day exploring the volcano. The staff were friendly and helpful, and the on-site restaurant served great local food. Definitely worth it for anyone visiting Etna!
Stayed in June 2025
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Reviewed: June 12, 2025
Massimo
Canada5 Reviews8.0“It was good”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We had a running toilet that kept us up all night.We put towels around it to muffle sound .the room clean but needs an upgrade
Fantastic location Good food
Stayed in June 2025
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Reviewed: May 28, 2025
Janet
United Kingdom117 Reviews9 helpful votes7.0“Not luxury, but interesting and well fed.”- • Leisure trip
- • Couple
- • Double Room with Terrace
- • Stayed 1 night
Room comfortable but basic. Suitable for a short stay. No fridge or chairs or cupboards, but they expect you to be outside all day. We had a balcony room at the front but I think a view up the mountain at the back might be better.
This is a building on a volcano designed for outdoor activity, so fairly basic but it was warm and we enjoyed the restaurant, where the service was good and the food filling. Good wine. Breakfast is a help-yourself affair, but good. Quiet at night. Free parking at the hotel, but go in and ask them to open the barrier gate. Great access to the cable-car.
Stayed in May 2025
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Reviewed: May 25, 2025
Valerio
France64 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
Great location!! Guided tours start in front of the Rifugio Sapienza; alpine guides are very knowledgeable and make the tour very interesting. I recommend to book the tours of the volcano with the alpine guides; the reservation has to be made et the Rifugio Sapienza. The restaurant cooks excellent food. The room was clean and the staff very nice.
Stayed in April 2025
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Reviewed: May 25, 2025
Yuliia
Ukraine32 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Economy Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
-
Nice place if you want to stay on Etna and don't have a car
Stayed in May 2025
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Reviewed: May 22, 2025
Gerard
United Kingdom14 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms could do with a bit of TLC, like damaged toilet seat in room 24,drinks a bit over priced
A place for a night's stay on Mount Etna, good food at a reasonable price & friendly staff, all in all a good hotel
Stayed in May 2025
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Reviewed: May 20, 2025
Jorgen
Denmark47 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Could consider approaching Etna from another location to avoid all the tourist buses
Good location for taking the lift up on Etna and fine food on first floor
Stayed in April 2025
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Reviewed: May 12, 2025
Alexandra
Netherlands7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
.
Lovely location and food! Staff was great and welcoming
Stayed in May 2025
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Reviewed: May 7, 2025
Perry
Australia110 Reviews2 helpful votes8.0“The staff were exceptionally helpful, in particular at check in.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Great location with a great restaurant attached
Stayed in May 2025
-
Reviewed: April 28, 2025
Vanda
Slovenia60 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Group
- • Economy Double Room
- • Stayed 1 night
Interesting Etna eruption on the day we were there..
Stayed in April 2025
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Reviewed: April 20, 2025
Bart
Belgium20 Reviews1 helpful vote7.0“Nice stay on the Etna”- • Leisure trip
- • Family with young children
- • Family Room with Terrace
- • Stayed 1 night
- • Submitted from a mobile device
The shower tap was broken and impossible to switch off the heating in one of the rooms.
Excellent location to start your excursion on the Etna. Very good breakfast and spatious family room.
Stayed in April 2025
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Reviewed: April 18, 2025
Leah
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
location was so convenient -- a 5 minute walk to where our tour began. No better location on Etna.
Stayed in March 2025
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Reviewed: April 8, 2025
Annabel
United Kingdom8 Reviews8.0“A really great stay and we’d definitely go back.”- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was someone to meet us, despite huge delays with flights that meant we didn’t arrive until 1:30am! The location is great, and they booked us onto the tour as well which was also excellent. The breakfast was good with a good choice of options and very friendly staff.
Stayed in April 2025
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