Skip to main content
  1. Hotel reviews homepage
  2. Italy hotel reviews
  3. Campania B&B and inn reviews
  4. Naples B&B and inn reviews
  5. Reviews of Santa Chiara Inn

Reviews of Santa Chiara Inn

Vico Luigi Volpicelli 20, secondo piano, int6, Naples Historic Center, 80134 Naples, Italy

#1249 of 2,499 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 71 B&B reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    9.0

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 23, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of steps but the staff helps with the luggage so it was fine

    The owners were welcoming, helpful, and very accessible. Place was clean and in a great location.

    Stayed in May 2025

  • Reviewed: March 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All the staff really friendly, went the extra mile to make our stay great! Highly recommend!

    Stayed in March 2025

  • Reviewed: March 10, 2025

    10
    Enjoyable stay in the old town
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Two large flights of stairs to go up (no elevator).

    Great location, clean and comfortable. Breakfast included (voucher given for local bar). Helpful staff. Plenty of restaurants and bars within walking distance.

    Stayed in March 2025

  • Reviewed: January 7, 2025

    10
    Would highly recommend to anyone so long as they don’t need a lift
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very comfortable and quiet property. Bed was one of the best I’ve slept on in a hotel. The stairs weren’t a problem for us but hopefully anyone booking should be able to see that there’s not a lift. The property is nestled in the old part of the city, just a few minutes walk from the underground, walkable to the port area and the shopping streets. We felt very lucky to stay here and enjoy Naples

    Stayed in January 2025

  • Reviewed: December 30, 2024

    10
    Excellent, convenient and very nice welcoming owners.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old buidings without elevators, but that’s quite normal in an ancient city , get used to it.

    Very convenient downtown location, near Santa Chiara beautiful church and very close to the busiest downtown area of Naples , Spaccanapoli and Via dei Tribunali. Bursting of restaurants with all the typical neapolitan food.

    Stayed in December 2024

  • Reviewed: September 1, 2024

    10
    Central, comfortable and classic Italian stay
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The laneway is quite loud at night

    Lovely small, comfortable and beautifully designed rooms. A great central location, walking distance to everything Naples has to offer. Gennaro is a delight and was very helpful.

    Stayed in August 2024

  • Reviewed: August 11, 2024

    8.0
    Friendly, clean stay in great area
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s no lift and our room was on second floor Our bathroom was a good size but the room was small

    Great location in quiet Santa Chiara area of Naples close to Spaccanapoli

    Stayed in August 2024

  • Reviewed: July 10, 2024

    10
    Great stay with a very friendly helpful host
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    The only think to be aware of is that it is on the second floor with no lift. This is well advertised by hotel management, but unlike in Canada, the ground floor is zero so it is really like what I would call the 3rd floor, up two long flights of stairs. Ok for me and my son, but perhaps not everyone.

    The breakfast of a drink and pastry were quite adequate from a nice little shop very close by on a very quiet street.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    8.0
    Clean hotel in a good position
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 5 nights

    Apart from the accessibilty, there were no issues with the hotel. Public transport is a few minutes away, so a taxi is best to arrive at the hotel.

    The location was good and a lot of the attractions were easily accessible. The area was lively with a good choice of restaurants and bar. A decent breakfast was provided at a loca bar. Pin'8, and included occasional entertainment by the bar owner. The staff were friendly and the rooms were cleaned daily. The only problem with the hotel is that it can ony be accessed by stairs, there is not a lift/elevator. This will prove difficult for anyone with mobility issues. My party were OK using the stairs and the staff were helpful with moving the luggage.

    Stayed in June 2024

  • Reviewed: June 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had the twin room and it was beautiful. Lots of space and the bathroom was amazing...best shower! The loctation is perfect for exploring the historical centre of napoli. Very easy check in which is always good.

    Stayed in June 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful location, lovely comfortable accommodation, excellent shower ! The decor is really lovely. A few flights of stairs to get there but didn’t bother us. Staff were super! We would definitely stay again.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Best position and good room
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    - breakfast was not buffet and hosted in the bar downstairs - air drier was weak

    - top position (close to spaccanapoli, via toledo, etc.) - room was modern and clean with a very new and spatious bathroom

    Stayed in March 2024

  • Reviewed: October 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift, needed to carry luggage up several flights of stairs to the 2nd floor. Lovely old building though. Host very kindly met up with us and offered to carry luggage on arrival. We were given vouchers to have breakfast at a cafe bar 50 meters down the street from the inn called (Pin8). We didn't mind this, but some people might be put off. Breakfast consisted of a pastry and a coffee, this is a very typical Italian breakfast, but again, this may not suit some people.

    Friendly hosts. Comfortable bed. Must have triple glazed windows and doors as it was very quiet in the centro historico district and we stayed in another b&b in Naples in centro historico another time and couldn't sleep because of the noise. Centrally located.

    Stayed in October 2023

  • Reviewed: August 22, 2023

    9.0
    Very nice!
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is really good and close by foot to everything. But the streets in the area are dirty and can be unpleasant between the alleys and stairs.

    The staff was really nice! The rooms were very clean and new. Amazing shower. We had a bit of a problem with the air conditioner, it took a long time for it to turn on for some reason But other than that, everything was really good!

    Stayed in August 2023

  • Reviewed: July 22, 2023

    8.0
    Loved our stay in a wonderful part of Naples
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Fantastic staff in a vibrant area Full of character

    Stayed in June 2023

  • Reviewed: July 10, 2023

    9.0
    Charming and cosy right near where you wanna go.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The historic downtown is a little shady at night. So first impressions are a little harsh. But when you get used to it and know the place during the day it all goes away. We really walked around in the evening and people were really just minding their own business. Also stairs. It's a preserved building so 3 flights of stairs carrying luggage are in order. Pace yourself. No view from window but nowhere has it in Napoli.

    The room is incredibly beautiful, bed was great, shower was a hot nice waterfall. The details, the lighting, the floor even the walls. You can really see it was planned to be cosy and beautiful. The location is DEAD center historic downtown. Just a few minutes walk from museums and churches. Eating around was cheap and otherworldly good. It was easily my best stay during my eurotrip. WiFi was great. AC great. And can't forget Mr Sandro and mr Gennaro. Both incredibly attentive and helpful.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    This is a typical city stay, mind you realise there are quite a few stairs to walk with luggage. It’s very central, very
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Lovely old building, modern and clean rooms

    Stayed in July 2023

  • Reviewed: May 22, 2023

    8.0
    great
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No lift

    bedroom

    Stayed in April 2023

  • Reviewed: May 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Breakfast was typical Italian breakfast at local bar which was very good - coffee and cornetto - with inside and outside tables. Location of Santa Chiara in the heart of Rome was exceptional. Gennaro and Mr Sergio were very nice and helpful. Highly recommend this venue for your stay in Naples.

    Stayed in May 2023

  • Reviewed: April 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, very clean!

    Stayed in April 2023

  • Reviewed: April 16, 2023

    10
    Amazing staff, gorgeous room, perfect location. They best place we stayed all month!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved everything. Definitely will book again when we are back in town!

    Everything was wonderful! The staff were very kind and communicative. We stayed at Easter and they even left us a nice note and chocolates! The location is just perfect. The room itself was really comfortable and stylish, the shower was huge! I can’t say enough good things!

    Stayed in April 2023

  • Reviewed: April 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location, really good instructions for check-in when we arrived late, allowed us to store our bags for the day when we checked out, surprisingly quiet

    Stayed in April 2023

  • Reviewed: March 29, 2023

    10
    Would recommend. Gennaro is an excellent host and the hotel is located in a great location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    You will need a taxi to reach the hotel as the streets are narrow and public transportation cannot reach. The hotel inside is very nice but Naples is a rough city and there are trash and graffiti everywhere. There are no elevators in the building and the hotel is on American 3rd floor (European 2nd floor) so if you are not in good health it will be difficult for you.

    The location is excellent and within walking distance to many restaurants. Gennaro the owner is very professional, made great recommendations, and speaks great English.

    Stayed in March 2023

  • Reviewed: March 18, 2023

    8.0
    Liked it, nothing to complain.
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    Bit scary looking neighbourhood, and slightly hard to find.

    Modern, clean, enjoyable. Good bed & bathroom. And geographically good location in Naples.

    Stayed in March 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!