Front desk staff seemed really uninterested. Bed was a little uncomfortable.

Large room overlooking canal 😊 We stayed here 14 years ago and it was great so we wanted to stay again.

Stayed in July 2025

The staff can be more friendly and welcoming

Very good location

Stayed in July 2025

The beds are a bit ‘short’ for tall people (> 1,90 m 😅), feet are hanging. And feels a bit humid in the summer in the basement area.

Venetian style, comfort, good bathrooms, good breakfast options, air conditioning

Stayed in June 2025

Everything! Location, cleanliness, amenities, staff.

Stayed in June 2025

Nothing. Everything is good. Recommended!

The breakfast was great, the location is superb, a few minutes walk from the Rialto Bridge with many nice shops and restaurants along the way.

Stayed in June 2025

Coming from Australia, I would have liked more extras in the room such as a kettle and tea/coffee sachets.

All very clean and comfortable. Excellent breakfast was most satisfying. I loved that there was a USB and a type C (I think) cable ports. Very handy to main attractions

Stayed in June 2025

Location

Stayed in June 2025

Everything was great.

Close to Rialto Bridge. Nice room, had a bath.

Stayed in May 2025

Location is good.

Stayed in April 2025

Not much to dislike. The bathroom and shower was a bit tight. However, considering all of the buildings in Venice, are old, there are some compromises to be made. Would we stay there again, Yes.

The staff were very helpful and friendly, and the hotel was spotless. Would we stay there again. Yes.

Stayed in April 2025

A little bit noicy, but it's good like in Venice :)

Good breakfast, staff, clean rooms, good location

Stayed in March 2025

The room would benefit from a tea/coffee facility.

Location was brilliant, a short walk to top spots. Good size room and bed with comfortable pillows. Decent breakfast with freshly cooked eggs. A very pleasant stay.

Stayed in March 2025

Nice and quiet

Stayed in January 2025

This is a very nice hotel just off the main busy area around the Rialto bridge it's tucked away in a quiet little square, which for a newcomer to Venice can be a little awkward to find, however I have since discovered that the Santa Marina has a small advantage over other hotels which to a newbee is very beneficial to know, this little plus is at the back of the hotel it has a small canal and it's own pier so you can order your taxi from the airport and it will take you and your luggage to the hotels back door. They will even order you a taxi back for your departure....this service is not cheap but it is very efficient and stress free which is what we came to Venice for. The hotel's location is quite central on the island so all attractions are in easy reach and with lots of shops bars and restaurants to refresh and entertain you as you walk to see the sights I would say the Santa Marina was a good choice for us to get the best out of our stay in Venice. Our room was very nice clean, modern and comfortable. The staff were very helpful, spoke good English and were happy to answer any questions we had, breakfast was good too lots of choice and even a glass of prosecco was available as we found out it's not uncommon for the people of Venice to start the day that way. Would we stay here again YES absolutely and would bring our friends as we are confident they would enjoy what we have discovered here. Thank you Santa Marina and look forward to seeing you again hopefully sooner rather than later. David and Nicky

Stayed in March 2025

The room size was very small. For the price we paid, nothing offered in the room. Even when we asked for the iron, they said it was not possible to have.

The location was very good. Staff very positive and helpful. Breakfast was ok.

Stayed in February 2025

The too warm and humid air in the room, air-conditioning present, but not working properly. It was necessary to open the window at midnight (in February). The sound isolation is not obviously first-class.

Very nice and helpful personnel. The breakfast was really good. The price of the room and meal was ok. The positioning of the hotel is perfect for staying in the centre of Venice several days (everything you need is several steps distance from the hotel)

Stayed in February 2025

Lots of stairs

Stayed in January 2025

Great location.

Stayed in January 2025

the bed was 2 single mattresses pushed together after confirmation that we would have a double. the sofa beds couches that were in the room were so slippy and you couldn't sit on them without the ccushion sliding off. minor things. otherwise great.

The location was nice, not far from most things. we upgraded the room so we had a bath, which was nice. breakfast was great

Stayed in November 2024

Getting to my room was a bit like going through a maze and there were lots of steps

The location was great and the staff was very friendly and helpful (with the exception of one crabby man at the front desk 😆). The breakfast buffet was amazing and the ladies who worked it were wonderful.

Stayed in November 2024

The WiFi didn’t work very well in our room, and we had to go to reception to get a good signal.

The breakfast was great, the pancakes with fruit were delicious. The staff were friendly and helpful and the hotel was very clean. Our room was great. It is in a central location, within minutes of bridge Rialto.

Stayed in October 2024

Garbage left in front of our entrance from locals, the hotel staff should clean the garbage for the price we paid

Location was quiet

Stayed in September 2024

Spiders and lack of mirror in the room

Traditional features

Stayed in October 2024

I didn’t realise there would be stairs to our room with no elevator. But thankfully the hotel staff helped with our suitcases at check in and check out.

Great location in Venice. We had a view of the canal out the window which was an unexpected surprise! Loved the room and we even had a seperate lounge room with a second TV.

Stayed in September 2024