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  5. Reviews of Hotel Smeraldo

Reviews of Hotel Smeraldo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via 25 Aprile 11, 25019 Sirmione, Italy

#72 of 75 hotels in Sirmione

Guests' Choice

Review Score

Based on 104 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed here before with family and returned following year with friends. Lucky to get rooms on the ground floor opening our room onto the lake. Great location and value for money, love this place.

    Stayed in July 2025

  • Reviewed: August 23, 2025

    9.0
    Overall great stay with helpful staff. AC wasn’t working properly but the staff tried to help with alternative options a
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely stunning location with private access to the lake. Location is 10-12 minutes walk to the ferry and town center. The breakfast was good

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 3 nights

    Our room had not been clean during our stay (3-night stay) because a housekeeper was coming in inconvenient time after 12pm when we were relaxing and getting ready for lunch, so we had to ask do not clean.

    Excellent location. Nice, spacious room with a lake view from balcony (family room, second floor). Nice garden with deck chairs. Friendly staff. Breakfast was good with lots of variety. Parking was a great convenience.

    Stayed in August 2025

  • Reviewed: August 16, 2025

    8.0
    Good location
    • Leisure trip
    • Family with young children
    • Double Room with Partial Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    hard to find as I drove into the sister hotel first. parking is tight and fairly limited, and finding entrance would have been hard for us so thankful the lady who came out to us from the sister hotel helped us. breakfast was nice, but on our last morning, the short black haired older waitress was extremely rude to us, which was unnecessary. we mentioned this to the reception on the way out of the breakfast, and she apologised. It's such a shame as all the other staff were really friendly..she needs some manners for the customer

    loved the location and the size of the room. breakfast was good

    Stayed in August 2025

  • Reviewed: August 2, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Didn’t feel to safe after a chat to the reception. The area must be dodgy there

    Kids like the swimming. Room was great size

    Stayed in July 2025

  • Reviewed: July 15, 2025

    9.0
    Lovely hotel in the perfect location
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 4 nights
    • Submitted from a mobile device

    I’d have been disappointed if I didn’t book a room with a view so pay the extra money to look out onto the lake! Everything else was fantastic.

    The location is excellent. Only 10 minutes walk to the fort in Sirmione and the position right by the water is incredible. The views are undisturbed by reeds and you can get into the water which we loved. Our view from the balcony was stunning listening to the small waves on the lake and looking out over the lake. The front lawn and sunbeds are a lovely place to relax. There is a small paddling pool also. The rooms are traditional and authentic but extremely comfortable. The beds were delightful and really comfy. Our air conditioning worked well. Breakfast was excellent - more continental but plenty of choice we never went hungry. Parking is good there was always a space. The staff most of all were excellent. It was my partners 30th and they left some small cakes and a note wishing him happy birthday which was such a lovely touch. It was very clean with fresh towels daily. Cannot recommend it enough! It has everything you need for a stay in Sirmione and considering the location it’s well worth the money!

    Stayed in July 2025

  • Reviewed: July 11, 2025

    8.0
    Overall good
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 5 nights
    • Submitted from a mobile device

    They could do with a little upgrade of the structure.

    The location is perfect for exploring Sirmione, close to the center and the harbour

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    8 night stay
    • Business trip
    • Couple
    • Double Room with Lake View
    • Stayed 8 nights
    • Submitted from a mobile device

    Cleaner was a bit lax!!

    Great location - friendly helpful staff

    Stayed in June 2025

  • Reviewed: June 26, 2025

    7.0
    Staff helpful and friendly.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 7 nights
    • Submitted from a mobile device

    Very poor breakfast. Too many cakes and not good quality

    Location and lakeside

    Stayed in June 2025

  • Reviewed: June 14, 2025

    7.0
    One day exploration of Garda lake
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The location , the yard in front of the lake and the view of our balcony!

    Stayed in June 2025

  • Reviewed: June 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast for this price I would expect at least better coffee or fresh juices but the rest was good not big choice but good quality and scramble eggs where from the real eggs and not from powder like in other hotels. I would recommend some better instructions regarding the parking place on site. I would also recommend to clean a little bit enter to the lake. Without the swimming shoes was difficult to walk there and I'm not talking about the stone or shells but some peaces of glass or trashes from the lake. would be also great to clean an umbrella outside because they where full with spiders.

    I think the localisation was perfect and the personnel was helpful and nice. Hotel was not the first new but clean und comfortable. Next to the hotel is a great Gelato with a playground for kids. If the hotel would invest more in some playground for kids in the garden I think it would upgrade the standard.

    Stayed in June 2025

  • Reviewed: May 11, 2025

    8.0
    Great, walkable location with plenty of space in the room.
    • Leisure trip
    • Family with young children
    • Studio with Partial Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was uncomfortable for some but great for others. Some ants/bugs but that is to be expected when you are so close to the water I think.

    The property had on site parking and the lake was directly behind the hotel. The rooms were spacious and the kitchen was great for less expensive meals.

    Stayed in March 2025

  • Reviewed: September 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was smaller than expected

    Easy access to town centre and lovely staff.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Check in time is 14:00. We arrived at 14:15 and were told to wait till 14:45 for our room to be ready. When asked if we could check out 30 min later since we had to wait for the room, lady at the reception desk did not agree to our request.

    Great location, lake access.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet is old Shower is old and has broken gear in it The pool was dirty The balcony’s table is old and dirty

    Location is very good Room has balcony to the lake

    Stayed in September 2024

  • Reviewed: June 30, 2024

    8.0
    Business stay
    • Business trip
    • Couple
    • Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Room

    Location and staff

    Stayed in June 2024

  • Reviewed: June 9, 2024

    9.0
    everything was ok, the children were very happy with the accommodation.
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 1 night

    .

    everything was ok, the children were very happy with the accommodation.

    Stayed in April 2024

  • Reviewed: May 24, 2024

    9.0
    great value delivered considering the cost
    • Leisure trip
    • Family with young children
    • Family Room with Partial Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Just the point of the room acoustic

    Very well located, good breakfast and shower.

    Stayed in May 2024

  • Reviewed: April 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Partial Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Bed wasn't really comfortable, i requested two single beds and got beds attached to each other. To do check in you have to go across the street which is ridiculous.

    Location, nice view from balcony, room big enough with shower and also bathtube

    Stayed in April 2024

  • Reviewed: October 10, 2023

    8.0
    Nice but can be better!
    • Leisure trip
    • Solo traveler
    • Economy Double or Twin Room
    • Stayed 1 night

    When I arrived the elevator was out of order and nobody helped me with my luggage. Fortunately my room was in the first floor, but in a hotel you expect somebody can carry your luggage.

    It's very clean, the bathroom had everything you need. The restaurant is excellent!

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Staff was super nice coping with the complicated check in procedure
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Check in and check out was done by hotel Paul, across the street! The desk kept our Passports for processing, so had to go back again! The hotel charges a security deposit of 100, why? Just to refund it after check out! Next Booking.com only takes half of the reservation charge, so during check in the other half is charged… Long process to check in! Waste of time!

    Room was okay, paid extra to get Lake Garda View, really not worth the extra money! Breakfast was served in our hotel, pleasant surprise we didn’t had to go across the street!

    Stayed in September 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    No wifi and room on the first floor was incredibly noisy, particularly in the mornings.

    Great location

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    Smeraldo location and comfort contributed to us enjoying our break - we would recommend.
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 7 nights

    The shower cubicle/bathroom was small, but adequate. We didn't know how much the tourist tax would be, which was a cause for concern as the range we were told was very broad (thankfully it was on the lower-end of the scale, but still an expense to consider) - it would be very useful if this was stated in advance somewhere. The hotel did have a power outage one evening, but this lasted only for 10 minutes.

    Location excellent because there was easy access to swim in the lake and it was 10 minute walk to the old town. Smeraldo is opposite its sister hotel La Paul, where check-in/out was located, along with a restaurant/bar, other facilities, and access to lake on that side. We preferred the access to the lake at Smeraldo though, but enjoyed going across to La Paul to see the sunset over the lake. Breakfast in Smeraldo's dining room was pleasant, and there was a good choice of buffet items such as scrambled egg, bacon, delicious ripe tomatoes, bread, cold meats and cheeses, cereals, cakes, fruit etc. We had a lovely lake view from our balcony (family room for 3, first floor). The balcony had room for a table and two chairs, and a clothes horse to dry towels/clothes, which was very handy. The room had a pleasant decor, comfortable mattresses, and a large wardrobe with a safe. Our room was air conditioned, which was essential, and it also had a fridge for our use. We preferred swimming in the lake from our Smeraldo access, rather than the public beach in Sirmione as it was more convenient for us. We did not use the public beach, but it looked lovely when we were sightseeing, with sandy areas that not all locations around the lake have. We would recommend staying at Smeraldo, and we would certainly stay there again if we were able to have the lake view again, on the 1st or 2nd floor.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    9.0
    Lovely holiday, would love to go back
    • Leisure trip
    • Travelers with friends
    • Family Room with Partial Lake View
    • Stayed 7 nights
    • Submitted from a mobile device

    Some facilities a bit tired, our fridge didn't work and the garden shower was broken too. We wanted to explore more places and would have been better hiring a car.

    Love the location, overlooking the lake, access to swim and nice stroll into the main town. Lots of beautiful places to visit and plenty of resteraunts.

    Stayed in July 2023

Showing 1 - 25

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