The buffet in the main area is open so flies are free to pitch on the food…better coverage would be more hygienic. I saw guests using their fingers to scrape cheese from a knife meant for community use and another touch bread w his bare (could be germ ridden) hands..closer watch in these areas would be great to maintain healthy food hygiene. As a pescatarian, it would have been great to have fish as am option from the jerk pit.

It’s stunningly beautiful, like living in a postcard. Lots of variety and options for food. Entertainment was top notch..especially the nightly shows.

Stayed in August 2025

I stay was just a week, I wish I was there longer

Food was great, and I got to relax despite all the events planned.

Stayed in August 2025

I was charged for a cancel room. I have sent emails including booking. I'm requested a waiver for the canceled reservation.

Stayed in August 2025

Needs laundry facilities for the client to do laundry. It’s a 72 turn around time to have the service done

Everything

Stayed in August 2025

Alcohol watered down and due to crowd rooms take too long to be ready

The menu options were good, I enjoyed the little water park, and the facilities were well maintained and clean

Stayed in July 2025

The variety of meals could have been expanded. Additionally the room was located far from the main activities. The natural juices were poor

The entertainment was ok.

Stayed in July 2025

Food, entertainment and the room was comfortable.

Stayed in July 2025

The pools closed at 6pm

Almost everything, the food, the drinks, the staff, THE FUN TEAM

Stayed in July 2025

Too crowded, and loud.

The food as amazing, the entertainment as well.

Stayed in June 2025

The bathroom area in the room that I stayed could do well with a little more room/space.

The meal and the customer service was great. The location is also ideal. There was no time for boredom as there were lots of entertainment for everyone.

Stayed in July 2025

IBars sometimes they run out of certain drinks I had an issue with double payment which was not resolved My money was taken by the hotel and no one has owned up so it is still unpaid

Comfortable beds Lay out of the bath rooms The bar was good in the room The balcony Food was good Lots of lovely shades

Stayed in May 2025

Communication to client need

Food

Stayed in July 2025

I didn't like the attitude of some of the staff in the dining area. Buffet area allowed some people to dine without being properly covered up.

I loved our room. It was clean and comfortable. I also loved the variety of the food provided. My favorite place was the beach.

Stayed in June 2025

No room service and my request for an iron wasn't fulfilled.

I love the food,the location of resort,the entertainment was great,the facilities are on point and the staff attitude was great.

Stayed in June 2025

The food. Some of the a la carte restaurants were ok. The buffet was such a disappointment. No thought was put into presentation, they just dumped things in plates and bowls. Messy.

The cleanliness, the staff and the amazing entertainment.

Stayed in June 2025

The waiting time before my room was ready

The scenery and the customer service..

Stayed in June 2025

Communication was kinda difficult with using hotel room phone and request in housekeeping

Activities location and foods staff was wonderful

Stayed in June 2025

I didn't like that there was no ATM on the premises and that we had to go next door to use the ATM. I also didn't like the way the ice cream is open in the freezer, and there's no dispenser, so everyone, including kids, has to use the same scoop to get the ice cream. That is very unsanitary. I didn't like that there were times we couldn't get anything to eat during the day, because the food in the Sport Bar is not for everyone and that's also unsanitary, because it was a mess. Lastly, the Jerk Center started to not let the chicken soak on the grill, so the chicken hasn't been good either time I went there. Otherwise, everything else was good.

I loved the breathtaking views, the beach, the staff that we've met. The food from the buffet was good.

Stayed in May 2025

The food was just average. I would have liked at least one restaurant that wasn’t buffet-style. I did not dine at all the restaurants available, but even the steakhouse had limited menu options. The liquor options were very limited with only well-level choices.

Loved the location, the adults-only swim up bar. Beautiful beach. Exceptionally clean.

Stayed in May 2025

I didn't like the fact that my vacation ended so quickly. oh and I also didn't like the fact that they didn't have a Night club anymore.

I love everything the drink the staff, the food and especially the bartenders

Stayed in May 2025

More friendly staff Friendly to all nationality

I like the overall settings. Lots of activities, food choices. Food around the clock It's help individual to have a balance meal at all times .. As soon as food runs out, the staff restock .. Clean environment The garden is wow Seeing the property put me in a relaxing mood..

Stayed in May 2025

ATM needed on site

Stayed in May 2025

Front desk staff. Although they were courteous they were unpleasant and appeared lackadaisical just going through the motions. The meals lacked flavour and was mostly bland

The entertainment was excellent

Stayed in April 2025

The WiFi signal was very poor in the room and some areas of the hotel I had to use my mobile data for my stay.

Staff was very friendly Latiefa made sure we were good upon check in

Stayed in April 2025