The upstairs restaurant/bar was closed due to renovations. That's fine, but it should be stated at some point prior to booking. This may be an issue with the Booking platform though.

I've stayed in the Hotel several times because it's one of the more comfortable hotels in the city. Short walk to the shops as well as the a few local attractions.

Stayed in April 2024

Guys in breakfast area.rude ,condescending and spoke down to me

Front Desk staff who checked me in were 👏🤩

Stayed in May 2024

After a long flight with the restaurant out of action we were disappointed not to be able to purchase something to eat, not even something light.

Stop over after a long flight from the UK. Excellent location not too far from airport. This has been several stay and would recommend. There are ample parking spaces. Breakfast was superb unfortunately the restaurant was not open because of renovations works but this was sent before hand In a notification.

Stayed in May 2024

there was no facilities to be use pool was out of use as was the bar /restaurant and some power points wasn't working and cable TV ketp chiping in and out to much nosie

Breakfast good

Stayed in May 2024

The pool wasn’t open

Location

Stayed in April 2024

The rooms are a bit small, the hotel was under renovation so the restaurant and pool were closed but they still charged the normal price for the stay

The convenience

Stayed in April 2024

They had no options for dinner ... had to go on road for dinner and pool was closed

Loved the location and the friendliness of the staff

Stayed in April 2024

The shower water pressure was good enough but as a girl who likes to wash my hair every other day it could be better lol but honestly it's not a big deal, it was fine

If I was to come back to Kingston I would definitely stay here and recommend to others as well, we had a room with a large comfortable king-size bed and kitchenette with a washing machine and dryer which came in super handy especially since you'll want clean clothes from a sweaty day out. It's a great location walkable to Devon House and the Bob Marley museum as well as good supermarkets but if you don't feel like walking you can easily catch route or private taxis. My favourite part about the hotel is the rooftop restaurant where you can have all your meals and the bar which was playing great music and made strong drinks. It does close by 10.30pm but you can't hear it from the rooms. If you're catching the Knutsford express onwards you can also walk 10 mins or so to the bus station. The hotel also has a gym with decent amount of equipment and the rooms have strong air con which is well needed. Breakfast was also good with Jamaican and continental options

Stayed in March 2024

The space around the property is small

Easy to find. Friendly staff and location private. Didn’t get to breakfast because I left early

Stayed in March 2024

The accommodation was not suitable for 3 people, we asked if there was a blow up bed or another bed as the bed were not big enough for two people sharing. The first room shower drain was blocked , so it took ages to empty after one shower. Then the washing machine flooded and we had to move room. Then on our day of departure they rang us to let us know that they believed we were under charged , even though the room prices had increased from the time I originally booked. We managed to sort out and no extra charge was added.

The washing machine & dryer in our room. The porridge was nice at breakfast.

Stayed in March 2024

Channels on the TV

Clean, modern, comfortable bed. Lovely rooftop restaurant

Stayed in March 2024

The hotel is nice and modern, in a good part of Kingston. Staff was nice, we felt safe. Rooftop bar is nice.

Stayed in February 2024

There was no kitchen ware, had to ask front desk. Would have liked if they were already in room before arrival

The close proximity to everything

Stayed in March 2024

Parking

Clean

Stayed in January 2024

The rooms were very good, clean, spacious

Stayed in February 2024

Rooms were tiny

Aesthetics and location

Stayed in January 2024

I loved everything!

It was great! Love the continental breakfast

Stayed in February 2024

Limited parking

Location, coffee also price

Stayed in January 2024

Soundproofing of rooms could be better.

Very friendly, efficient and professional staff. Great room facilities and room was very clean. Good food, especially the Jamaican breakfast. Convenient location.

Stayed in January 2024

They had no TV movie selection just strictly a few channels. They need to give things like prime and Netflix , HBO , no sport channels . They had nothing to watch that was very disappointing for me.

Stayed in January 2024

Didn’t like that the pool was so small and in the middle of the restaurant

I liked the rooftop bar and restaurant area with a nice view. Also loved that the Jamaican breakfast was switched up every day.

Stayed in January 2024

I like it a lot

Good

Stayed in January 2024

Fair

Stayed in January 2024

Requested items that were never delivered to the room.

Modern and clean, rooftop was amazing

Stayed in December 2023