Breakfast was basic. Probably avoid it and get a tuna and egg sandwich and a coffee at a local coffee shop next time.

Stayed in May 2024

A bit hard mattress, which is not comfortable for stays longer than 2-3 days. Overpriced breakfast

Nice location, clean rooms, kind staff, water dispenser, laundry room, possibility to leave your baggage in case of late departure

Stayed in April 2024

Great location close to a metro station so ideal ! Also all the shops and convenience stores being close by it was wonderful! Staff were helpful and friendly Room sizes were good too Recommended !

Stayed in April 2024

Everything was great.

Stayed in April 2024

great location, friendly staff and the rooms were spacious

Stayed in April 2024

Room could use a little renovation

Clean room

Stayed in April 2024

Most hotel rooms in Japan are tiny but this was a really good size with comfortable beds. The front desk was extra helpful and will address any of your concerns almost immediately. Location was excellent as well, just 1 stop away from Kyoto main station or about 20 mins walk.

Stayed in April 2024

Nil

Space of the room is larger than other hotel

Stayed in March 2024

Nothing

Space and facilities

Stayed in April 2024

The front desk staff was very helpful and welcoming. The room was comfortable. The location was close to the subway station and the main JR station.

Stayed in April 2024

Room, cleanliness, staff and location

Stayed in April 2024

The room is huge! The subway station is a very short walking distance, so convenient, lots of supermarkets and restaurants nearby. Having a kitchen in the room made things so much easier and the room even has a smart tv, so we got to stream our favourite shows when we just wanted to wind down from a long day outside. The staff are so nice and helpful, this is by far the best out of the 5 hotels I have stayed in while in Japan.

Stayed in April 2024

All good

Good location. Friend staff (Jin at reception was very helpful!). Big rooms

Stayed in April 2024

Not much to dislike. A gym may help

Clean. Good location in front of Gojo station. Very friendly and helpful staff. Comfortable and sizeable room.

Stayed in April 2024

Worth noting some of the lower floors had windows that faced the next door building so one of our rooms had a wall, the other a wall and someone's frosted bathroom window. I think when you book a premium room you're getting a view. Kyoto is all about the exploring though so this was ok.

Good location and very pleasant reception staff. Unlike a lot of the other hotels the TV enabled digital access to netflix etc.

Stayed in April 2024

Great location, large rooms, superb staff, especially front desk. Breakfast a little basic but was more than made up for by everything else.

Stayed in April 2024

Kitchenette made making breakfast and dinners very enjoyable.

Stayed in March 2024

There was nothing not to like. If we had to critique could have done with 2 pillows (but I’m sure if we’d of asked they’d have provided us with extra).

Very close to everything and good access to subway. Room very spacious. The property has a very lovely feel to it and is decorating in a modern/Japanese way. Staff friendly. Shower powerful and useful kitchen area.

Stayed in April 2024

The staff here were wonderful and incredibly helpful (especially Rosie). The room was a perfect mini apartment, well located and very good value. We can recommend it to anyone who wants an Aparthotel type stay. We found some great restaurants close by.

Stayed in April 2024

Nothing to dislike

A lovely apartment on the quiet side of the building, everything we needed. Location close to Kyoto station made for easy day trips. Every day our room was cleaned and we were provided with clean towels

Stayed in March 2024

However, it's important to note that there is no lift at Gojo Station, so be prepared for a flight of steps to exit the station. Additionally, the immediate vicinity of the hotel has only a handful of small eateries. Regarding breakfast, the options were fairly simple, comprising sausages, bread, buns, baked beans, rice/noodles, cereal, juice, coffee, and tea. While sufficient to start the day, you might want to venture further to explore more interesting local food options.

This was my second stay at a Citadines Aparthotel, having previously stayed at Citadines on Bourke in Melbourne. My experiences at both locations were very good, particularly in terms of location, room amenities, and service. Location: The proximity to Gojo Station, less than 50 meters away, was incredibly convenient. Additionally, there's a nearby bus stop offering direct access to the Gion district. Within 2 kilometers, you'll find the vibrant Nishi Market and the historical Higashi Honganji temple, both must-visit attractions. Service: The staff were exceptionally friendly, and the check-in process was swift and efficient. Room: The room size was adequate for two people, although slightly smaller than the rooms at Citadines Bourke Street in Melbourne. It was well-equipped with pantry facilities for added convenience.

Stayed in March 2024

Spacious apartment, close to metro. Great location for sightseeing.

Stayed in April 2024

Perfect location !! Everything was perfect, highly recommended

Stayed in March 2024

Room was a little dated/had some marks and older furniture. It didn't bother us though.

Staff was very friendly and accommodating. Location was excellent and easy to find. Room was large and spacious, and we faced the back/side of the building so not too much traffic noise. We got a good amount of daylight. It was clean and had everything we needed for a short stay.

Stayed in March 2024