Nothing. It was excellent.

Large, clean and confortable room. Perfect for a family of 4. The location was good: close - but not too close - to Akihabara so it wasn't a noisy or busy street. Full kitchen with fridge, and laundry washer/drier which made things easier. Comfortable beds. Good coffee, too! The staff were extremely helpful with directions. Would definitely stay here again.

Stayed in April 2024

Great for families, in a great neighborhood

Stayed in April 2024

Not a lot of hanging space in bathroom area for towels/toilet bags which would be useful for families. Small inconvenience.

Short walk from Ginza line Suehirocho station and not much longer to Akihabara. 3 min walk to a supermarket if you want to use the cooktop in the room. Beds are comfortable. There is a washing machine and the whole bathroom becomes a dryer. Shower has good pressure. Excellent benefit as can wash and dry a load in a day. Office area was great to store a couple of suitcases. No street noise

Stayed in May 2024

Nothing. So far so good 😊

Friendly staff and so close to shops, train stations and other attractions

Stayed in April 2024

Room is very nice, clean and quiet. Have all required ammenities for a family.

Stayed in April 2024

Nothing

The unit was clean, spacious and had everything needed for a comfortable stay including a complete kitchen. Cleaning service was provided everyday at your option and clean towels too. Location was convenient and there was a 7-11 opposite so there was no issue getting food & snacks. The front office staff were great and very helpful. I left my luggage overnight after checking out and on my way back to collect them, I messaged the staff to ask for their help to call a taxi as I was rushing to catch the last sky liner train at Ueno station. I gave them my ETA and when I arrived, my luggage was all ready to go and the taxi arrived within 5 mins. Amazing coordination and would like to thank them for their kind help.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

None

Everything is awesome,location、service、and facilities

Stayed in April 2024

A bit far from some train stations, but there are also several close by.

Loved having a table, chair's, couch, and mini-kitchen. Alot of space for Tokyo. The bunk bed was pretty cool too. Also having a washing machine was nice.

Stayed in April 2024

Cost

Size

Stayed in April 2024

The beds were too hard

The hotel location is great, close to several subway stops. The area felt really safe, and lots of little restaurants in close walking distance. The hotel room was very spacious, and quiet.

Stayed in March 2024

The mattresses are too soft, and the bunk beds are not appropriate for adults.

Clean and near public transit. Kitchen was compact and fully stocked.

Stayed in April 2024

Liked everything :)

We traveled as a family of 4 and this was our first hotel in our trip to Japan. The room/apartment was excellent in all aspects! The largest in our entire trip and the one offering the most ammenities. I was worried that the bunkbeds might be a bit too small for my children who are 20 and 22 years old and are quite tall. They were good size adult size beds and they felt very comfortable. Great family space with the study room as a huge bonus for bags and keeping the space clear. Fab washer/drier and the shower room itself is a drying room (I wish we had this available in other hotels later in our trip). Staff very friendly and always available. Room was very clean, and area is very quiet but surrounded with a fantastic 7/11 for all your needs, restaurants, drug store, etc. Accessible within 10 min walk to 3 tube stations... couldn't ask for more. Akihabara itself is a great area to visit and a great base to travel to all areas of the city. We absolutely recommend ENT Terrace.

Stayed in March 2024

No view except from the restroom, some families of 4-6 will find the space cramped if you are bringing a lot of luggage (aka a typical American overpacking family like us!), no room service for food but plenty of food marts and options available at ground level

Great location, quiet and private whole floor apartment, lighting and instructions clear and bilingual

Stayed in April 2024

Nothing, everything meet our expectation.

The room was spacious. Hotel location near to the subway station and also to AKIHABARA Electric town. No need to worries for food because it just taking a walking distance to find restaurant, a lot of restaurant near the area.

Stayed in April 2024

Lack of cutlery in the room - only 2 plates and hardly any bowls - daily cleaning was pretty bad - would never make the beds - not take the trash out and pretty much do nothing at all. The place is expensive, would have expected a lot more.

Great location - very spacious for a family of 4 - best part was having a study which we used as a bag storage room which made it perfect to move around the space

Stayed in April 2024

Bed was too hard

Very clean with thoughtful spacious layout and nice in room toiletries and other extras provided

Stayed in March 2024

There ir an EXIT sign in the hallway in front of the door that was very bright in the night (a bit bothering for people like us who like to sleep in complete darkness) and I felt the pillows a little bit to hard, other than that everything was great.

Really practical room for families, I recommend it 100%. Staff very kind and helpful. Close to different metro lines. Seven Eleven and grocery store across the hotel. Everything in the room was super clean.

Stayed in April 2024

Everything, from location to service to rooms.

Stayed in April 2024

I can’t think of anything notable that was negative.

The place is in excellent condition, everything was ready for us, service staff was accommodating and efficient. Our favorite hotel on this trip. Thank you!

Stayed in April 2024

The pillows were too low

Stayed 2 nights, room was larger than expected for a party of 5 adults with a spacious toilet including a bathtub and washing machine. There was a small study room too. Its location was easy to find and within walking distance to the multiple metro stations including Akihabara

Stayed in April 2024

Room had heaps of modern cons. Drying / sauna / bath room was a winner Kids lived the bunks Parents bed was very big Centrally located around a lot of rail stations Close walk to akihabara electric city Lots of usb charging points

Stayed in April 2024

Room was spacious and clean. We love that our family of five can stay together in one room with lots of space and we can also cook in the room. The amenities were great and location is great

Stayed in April 2024

Great location with easy walking to Akibaraha Train Station. 7-11 is very nearby too.

Stayed in March 2024