A long walk to the Port , but ok as lots of shops along the way, and onsen is small, I would stay here again though as this was minor

Location was only about 5 min walk from Sannomiya station, if getting off at Kobe station or shin kobe you'll need to get a taxi, about $12 au Free drink at 6pm and Free snack at 8pm which I actually didnt have as I was too full from the Steak Restaurant Breakfast was ok for the price you pay , while hotel in a very busy Club Street, its was very quiet in Room and I did find a great steak Restaurant about a 2 min walk out on the main street

Stayed in June 2025

Location-right in the middle of city night life. Outside could be noisy, but New York City may be same way.

Japanese chazuke breakfast. Common bath

Stayed in May 2025

Windows doesn’t seem very sound proof. I could hear crows cawing and ambulances but once I turned on my white noise machine, it was ok.

Single room was more than adequate — larger and more spacious than many single room business hotels of major cities in Japan. Very clean, comfortable sheets and blanket. Room and toilet and bath were perfect. Communal hot bath at level 1 was also nice, especially to warm up in the autumn cold. The best bit of the hotel was the dining area at reception: free coffee (and tea) all day, free alcohol 5-7pm (!), free onigiri 8-10pm (!!). I didn’t have any alcohol, but the onigiri as a snack was appreciated one evening. (To be fair, such good food in Kobe and especially around the hotel, the onigiri wasn’t really needed). It was simply a nice space to unravel — if you could peel yourself off Japanese tv in the room! Service is generally good. The location is fantastic— not too far a walk from Sannomiya Kobe station, walkable from Shin Kobe though quite a distance. Walkable to Kitano district. Lots of food options, all around. Walkable to port area. Best of all, walkable to start point of Kobe marathon 😄

Stayed in November 2024

Very small rooms.

My decision to stay here was influenced by a previous stay at Hotel Sui in Kobe which is the flagship hotel. That hotel had bigger rooms, a great location, and extremely helpful staff. Kanda location is very different. I've stayed in APA hotels many times and was thinking it would be a much different experience. It was and was not. The hotel itself was well-maintained and the free coffee/tea offered in the common lobby was a nice alternative to very small rooms. This hotel is just a tad better than an APA hotel experience.

Stayed in October 2024

The rooms are horribly outdated!

From the outside and into the lobby, the hotel is very nice. The staff were all were amazing but as soon as you seen the room, being impressed takes a huge turn. Everything about the property seems modern and up-to-date except for the rooms. It’s not because they are small, they are just not updated.

Stayed in September 2024

The walls around the toilet were not clean. It had many blood spots on it, which I needed to clean it as I had a toddler with me. The fridge was so small, it can only fit a few cans of drink.

Free drinks at 5-7pm, free onikini at 8-10pm. Small Onsen on the ground floor. Love the black out curtain! 100% block out the light. Staff are friendly.

Stayed in September 2024

The spa is not too big. Very expensive during weekend!

The lobby facilities : coffee machine, water dispenser, and microwave. It's possible to eat your own food in the lobby.

Stayed in March 2023

Great location in Sannomiya, within walking distance to Shin-Kobe Station. The staff were incredibly friendly and helpful. My wheelchair-accessible room was spacious with a large, well-designed bathroom. Highly recommend this hotel, and I’ll definitely book again if I return to Kobe!

Stayed in April 2025

Nothing! Everything was just perfect. Excellent service for a very reasonable price!

In spite of the language barrier, the staff went to great lengths to communicate and fulfill our needs, always with a smile.

Stayed in April 2025

No coffee or water in the room, pillows were uncomfortable.

The location was good.

Stayed in February 2025

The pillows were hard

The staff were very friendly

Stayed in January 2025

Nothing, it was great!

Great location, great breakfast, clean rooms with everything you need. Wonderful helpful staff.

Stayed in October 2024

Loved this hotel! Great location, comfortable rooms, the onsen was a bonus :-)

Stayed in April 2024

Nothing!

The hotel was very cosy and I loved the private bath area. The hotel also had free snacks and coffee. I highly recommend this hotel. I thought the hotel had a cool atmosphere. You could definitely hang around reception and mingle with other people so it is a social hotel.

Stayed in March 2024

price on high side

public baths!

Stayed in June 2025

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in August 2025