Gorgeous!

Stayed in August 2025

It was everything we’d hoped it would be. A beautiful and natural hillside setting with a touch of luxury. The staff were very friendly and helpful. The two restaurants were great. We were able to hike nearby Mt Kintoki and be back for a massage before dinner. The private onsen on the balcony, in the open air, was the icing on the cake.

Stayed in July 2025

I really wish there were more avenues for us to be driven down to Hakone-Yumoto or the area where the open air museum is; the retreat is a bit tucked away in that sense.

The villa itself (we stayed at #5) was absolutely gorgeous, the vibe of the place is impeccably calm and relaxing. As we live in Tokyo, the contrast in atmosphere was such a refreshing breeze for us. The staff was also amazing, attentive; going here and there (within the retreat complex) was a breeze, we'd ring the front desk and a buggy/car would pick us up in like 5 minutes. The breakfast at the french restaurant was awesome as well; really hope to return soon.

Stayed in August 2025

Late checkout costed extra and some facilities closed early.

Room was very nice, service was fantastic, facilities were well maintained.

Stayed in August 2025

Amazing room with an onsen, staff very helpful and the breakfast was great

Stayed in July 2025

Kids temp beds are not at all comfortable compared to adults.

Great property and even better customer service.

Stayed in August 2025

We enjoyed a villa with a private onsen, as it turns out, this was really important since I have tattoos that would have prohibited me from going in the public onsen. The staff was wonderful, the food was wonderful. We opted for the kaiseki breakfasts 2 of the days we were there that were just amazing. The villa was spacious, lovely, the onsen downstairs was so relaxing. We loved walking the grounds, and its right up the hill from the bus line, which will take you anywhere. We also borrowed electric bikes from the property and rode around the countryside and to visit a temple. The speed limit is slow here and the drivers are kind and patient - I never felt unsafe riding around on the e-bike.

Stayed in July 2025

The only thing I didn’t like was that we booked a room with a private onsen. However, in the pictures it looked like an outdoor onsen, which we were really looking forward to. Instead, it was indoors, and when I called to ask if we could change to a room with an outdoor onsen, no one ever called me back

I especially like the seclusion of the hotel and the kindness and flexibility of the staff

Stayed in August 2025

The air con in our room was noisy. It was set on a timer so it kept going on and off during the night which woke us up.

We loved the unique forest setting and the way the villas are very natural and homely. The Woodside Dining was excellent. We would have also liked one more less expensive restaurant option, as many local restaurants were closed during the week. The staff were so friendly and helpful, giving us lifts into town and to the bus stop. We thought Yoshina was lovely! So kind, helpful and friendly.

Stayed in July 2025

Property was great - just a little expensive

Gorgeous, great service and food

Stayed in July 2025

We loved everything!

We enjoyed the onsen and the breakfast and dinner. Both were high points in our stay. We also loved all the nice touches in the room - drinks, robes, slippers... It really made our stay special.

Stayed in July 2025

If you arrive by public bus, be sure to call them to pick you up from the bus stop. They will be there very promptly. We made the mistake of thinking we could do the five minute walk with our luggage, not realizing it was all uphill. So that was our mistake, not theirs.

This place encapsulated everything I love. Earthy, traditional, refined, high quality, serene…I could go on. The staff were at my beck and call, providing concierge service from the moment we arrived. The amenities were fantastic and they thought of everything. We hadn’t eaten all day, and they even took us to a local restaurant that was still serving lunch. We were in Cabin 11, which was secluded and peaceful.

Stayed in July 2025

We couldn't work out how to turn off the light in the onsen at night, nor the air conditioning - and couldn't find instructions. The remotes didn't seem to work. We mentioned this on check out, but are not 100% sure we were understood. If we'd have stayed another night, we'd have made more of an effort to get this sorted. And it did not overshadow our amazing stay.

Our chalet was fantastic. We'd chosen one with a private onsen. They were quite busy but we barely met a soul. Quiet, secluded and peaceful. It was a shame we were only there for one night. We had the kaiseki dinner in our own private room in the Japanese restaurant (they have a French one on site as well) - which was in addition to the room cost - with some paired saké. The Japanese-style traditional breakfast was very good. There was also a cafe on site that offered free coffee to residents whenever you wanted. The onsite team were excellent. A lovely treat to end our holiday.

Stayed in July 2025

Unfortunately, the shower head in our villa (#3) wasn’t working properly and couldn’t be fixed during our stay. While we were still able to shower before using the onsen, it was a bit inconvenient and caused some water to splash around. That being said, a wooden stool and buckets were also available for a traditional wash, reducing the splashing.

One of the best stays we've ever had! From the kind and accommodating staff—who helped us navigate transport, noted our dietary restrictions, drove us nearby, and responded quickly to every request—to the stunning, nature-filled property and beautiful villa (#3), everything was exceptional. The villa was spotless and had everything we needed. The private onsen was a dream after walking all over Tokyo, and the fireplace created a cozy cabin atmosphere in the forest. The Japanese breakfast was generous and delicious, and the multi-course dinner was equally outstanding. We didn't visit the public onsen (tattoos), but didn't feel like we missed out given we had our own in the villa. Izakaya (MONTA) in the nearby village was excellent. Staff handled reservation upon request, and drove us to and from. 10/10 — would absolutely book again!

Stayed in June 2025

One of the nicest places I’ve ever stayed and by far the best in Japan. Fantastic villa, food, staff and location. I must return!

Stayed in June 2025

The lighting was too dim and toiletries were not replenished and tidied.

The privacy of individual units with the villa stay.

Stayed in June 2025

We decided to take a taxi from Odawara Station, which made the half hour journey to the Villa very easy. The property is a beautiful woodsy area and the villas are all separated and fairly private. When we arrived, we were greeted by staff who immediately brought us to our villa by golf cart and checked us in at our place with green tea and a snack. It was so nice! The villa was beautiful! Spacious, clean, with woodsy views and our favorite was the private onsen! I even ordered fruit, cheese, chocolate and wine to be delivered to the onsen! The staff were very friendly and accommodating! They answered all questions and made us feel very taken care of. We had dinner at the Woodside restaurant. It was a course meal and very lovely. We enjoyed it. The breakfast we had the next morning was also wonderful! We only spent one night here, but as soon as we arrived, we were sad we weren’t staying longer. We would definitely recommend this place and book again!

Stayed in June 2025

This was easily the most beautiful place I have ever stayed. The staff was incredible and so attentive. We were there for our anniversary and the staff paid such good attention to detail. The facilities were absolutely fantastic as well. 10/10 recommend

Stayed in June 2025

Very remote. Difficult to get to restaurants yet the hotel only offers full-course degustation menus. Nice for one night but not for multiple nights. It would be good if they offered a la carte options at Woodside Dining for dinner. No room service after 8:30.

Beautiful retreat in the midst of nature. Staff are very friendly. Breakfast is very good. Outdoor baths in villas are very relaxing.

Stayed in June 2025

That we had to leave 😂

Amazing staff (with fantastic English skills), gorgeous facilities, delicious food and great variety. Can't wait to come back!

Stayed in June 2025

A bit out of the way but you could walk into the nearby town. Monta’s great and has wonderful food. 7/11 there too.

Beautiful bungalow in a lovely setting.

Stayed in May 2025

My only suggestion would be additional hooks in the bathroom and floor heating would be the ultimate luxury

Every aspect was carefully thought out from pre arrival through to departure. The ‘tree house’ vibe was sublime. The bed was like sleeping in a cloud…The Japanese restaurant was superb - we definitely hope to return for a longer stay as 1 night was not enough.

Stayed in June 2025

Luxurious and incredibly comfortable. The style and architecture were so relaxing and we loved how it was tucked away in the forest. The private onsen was lovely too.

Stayed in May 2025

Reaching the light switches (over 6 foot high), distance to restaurant.

Location- quiet and peaceful, distance to bus stop, high calibre food, friendly staff, onsen, toasting marshmellows, quality of villa, free mini bar... the list goes on.

Stayed in May 2025