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  5. Reviews of KOKO HOTEL Sendai Kotodai Park

Reviews of KOKO HOTEL Sendai Kotodai Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

980-0014 Miyagi, Sendai, Aoba-ku Honcho 2-15-10, Japan

#28 of 127 hotels in Sendai

Guests' Choice

Review Score

Based on 333 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    Location isn't that good if you travel by train, better take a bus from train station to the hotel, though it's close to other commercial areas. Room and bed was small.

    Clean rooms.

    Stayed in July 2025

  • Reviewed: August 6, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was big but a suitcase stand would have been confortable !

    Nice clean and calm. Nice place to explore Sendai !

    Stayed in August 2025

  • Reviewed: August 3, 2025

    8.0
    It was good property with value for money
    • Business trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 7 nights

    The elevator takes longer to come.

    Didn't have breakfast at hotel

    Stayed in August 2025

  • Reviewed: August 1, 2025

    7.0
    Last time
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This is the last time to stay ☝️ Basically OK, ordinary type hotel; BUT no complimentary drink bottles in room (during warm summer weather even) and no glasses in room even☝️(paper cups available upon request 🙃) … all said, in sum, an ordinary place.

    Nothing critically wrong, older and ordinary. Maybe, a budget type hotel best describes!

    Stayed in August 2025

  • Reviewed: June 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The small room for using the microwave and laundry. The pillows are very hard and feel like they have small pebbles in them. They should have softer pillows as these hurt my next.

    Location and clean

    Stayed in June 2025

  • Reviewed: May 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a lot of space to put luggage in room

    Friendly staff, nice view from window, convenient location

    Stayed in May 2025

  • Reviewed: May 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 3 nights

    Roon close to the elevator shaft was a bit noisy.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    9.0
    An enjoyable stay at KOKO Hetel!
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Good size for two guests(double room with two single beds). Location is good. Walking distance to train station, many shops around. The room is quiet. We could have a good rest after a day of activities. Facilities are well maintained. Good service at the front desk. All staff are very polite.

    Stayed in April 2025

  • Reviewed: April 29, 2025

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Mattress was a little on the hard side. No option for morning/afternoon tea, lunch or dinner, though they did provide free tea bags to make tea in your room.

    Great location opposite the entertainment district. Good facilities: laundry, microwave, iron/ironing board, free amenities, e.g. free tea bags, toothbrushes etc, buffet breakfast, in-room fridge, kettle, good desk size, and bedside shelf. A 7/11 half a block away where you could buy a simple meal - they'd even heat it up for you and provide chopsticks.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Get the room with two beds. Good and spacious for 2 of us. Staff very kind. Good amenities. 15 min walk from station.

    Stayed in March 2025

  • Reviewed: April 21, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights

    Room size

    Stayed in April 2025

  • Reviewed: April 12, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything felt dusty, especially the elevator and the hallways.

    Staff was very nice and the amenities ok.

    Stayed in April 2025

  • Reviewed: March 16, 2025

    7.0
    Modern business hotel in good location; prefer softer pillows
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    The pillow is harder than I find comfortable and wish there were softer options. The humidifier/ air purifier could use a new filter wheel as it wasn't drained between uses.

    This is a quiet and clean hotel near the heart of Sendai and an easy walk from the Station. I found it pleasant to work out of a bit (wifi was fast enough) and then see the city.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    9.0
    We were very satisfied with everything except the breakfast.
    • Leisure trip
    • Couple
    • Superior Twin Room with Balcony
    • Stayed 4 nights

    I suggest that the breakfast service rotate foods served. They offered the exactly the same food every morning. While I respect the fact that they serve regional food, I really wanted some variety. The coffee was barely acceptable. I did not like the curry.

    The beds were comfortable. The showers were fantastic. The room temperature was well-regulated. The location was good: a 12-minute walk from the station. The staff members were helpful and pleasant. Breakfast: The fruit and the bread were great, as was the rice.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    9.0
    Comfortable and convenient way to stay in Sendai
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    The room was comfortable and warm (which is important during winter season). I found everything I needed and even more - a good collection of skincare products was a great surprise! The breakfast is also very good, with local speciality foods and good coffee. The hotel is located not far from Sendai station, surrounded by shopping and food places, the bus stop is located right before the hotel entrance, so you can get to Sendai station in 5 min and to Sendai Daikannon in 25 min. Also thanks to the friendly and helpful staff!

    Stayed in February 2025

  • Reviewed: January 19, 2025

    8.0
    Good!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not so comfortable, no cooking tools with IH system in the room, a little far consents for electric devices was not so convenient, the entrance of the wash room was opened to beds area, we couldn’t keep quiet in the bed room. I didn’t like the honey tea.

    Location, near to shopping road and any public transport services. Breakfast was good!

    Stayed in January 2025

  • Reviewed: January 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No onsite parking (to be expected) but there is a covered garage next door. (Was around 3,000 yen for a car there around 15 hours)

    Very modern, very clean, perfect location, room larger than many business hotels. Front desk staff was very friendly and the proximity to bus lines and train lines was great.

    Stayed in January 2025

  • Reviewed: January 8, 2025

    8.0
    Great location, good rooms, excellent staff - perfect spot to enjoy Sendai!
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    There was nothing I didn't like. It was great.

    I love the location, right in the heart of Sendai.

    Stayed in December 2024

  • Reviewed: January 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is really great.

    Stayed in December 2024

  • Reviewed: January 5, 2025

    9.0
    Nice and clean rooms.
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It was difficult to adjust the water temperature as it does not have an analogue heating system and the laundry machine were not good. It is a bit far from Sendai station.

    The hotel staff were very cooperative and the check in was smooth. The overall look is good. The toiletries were nice. The room was cleaned regularly.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    8.0
    Over all it was a good stay! Would be best if they could have more variety of foods during breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The food was ok but they keep the same menus every day

    It is very closed to the city center

    Stayed in January 2025

  • Reviewed: December 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Spacious and comfortable room. Hotel provides free bath salts, which is amazing after a long day of walking. Best breakfast I've had in a Japanese hotel till now, varied selection and tasty.

    Stayed in October 2024

  • Reviewed: December 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a great property - clean, and wonderful staff. Bed was on the harder side but definitely perfectly fine :) It was a good cheap option in the city!

    Stayed in December 2024

  • Reviewed: November 29, 2024

    9.0
    Very nice experience
    • Business trip
    • Group
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    Amenities. Shower. Nice confortable beds.

    Very nice

    Stayed in November 2024

Showing 1 - 25

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